In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Account Management, Operations Management, Customer Experience, Digital Transformation, Business Transformation
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In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer support, Live chat support, Troubleshooting, Communication, Customer engagement
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Skills: Customer support, Live chat, Troubleshooting, Communication, Customer engagement
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Customer Service Associate - Work from Home (AR, TX, OH, SC, NC, VA, MI, PA ONLY)
Denver, Colorado, United States · Remote Solely
Entry level$190M raised
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Skills: Customer support, Live chat support, Troubleshooting, Wireless internet services, Customer engagement
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In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
Job Description: Analyzes business operations to evaluate their efficiency, effectiveness, and compliance with corporate policies and procedures, government regulations, including but not limited to GAAP and SOX. Examine…
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Wireless Internet Services, Customer Engagement
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Support
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, …
Skills: Customer Support, Live Chat Support, Troubleshooting, Customer Engagement, Wireless Internet Product Knowledge
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Full-time
Posted 4h ago
Apply by Aug 15
~40 hrs/week
Responsibilities
The Key Account Manager will oversee operations and manage client relationships to drive digital transformation and revenue growth. They will analyze customer interactions and leverage insights to improve the customer experience across multiple channels.
Requirements
The role requires expertise in customer experience solutions and business transformation strategies. Candidates should be capable of managing complex customer lifecycles and utilizing digital technologies to meet client objectives.
Full job description
In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.
Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.
It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.
Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.
DISCLAIMER
With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.
These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from “startek.com”.
Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization.
Startek is not responsible for any fraudulent representing the company.
A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels.
Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity.
At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection.
Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
Offices: Denver, CO 80237, US · Equinox Business Park, Tower 1, 5th Floor, Kurla West, LBS Road, Mumbai, Maharashtra 400070, IN · 850 W 4th St, Mansfield, Ohio 44906, US · 100 Innovation Dr, Kingston, Ontario K7K 7E7, CA · 310 Hinson Dr, Myrtle Beach, South Carolina 29579, US
Customer EngagementSocial MediaBPOOutsourcingBusiness Process OutsourcingBack OfficeService DeliveryHealthcare SupportContact Center TechnologyRevenue Management
A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels.
Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity.
At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection.
Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.
Offices: Denver, CO 80237, US · Equinox Business Park, Tower 1, 5th Floor, Kurla West, LBS Road, Mumbai, Maharashtra 400070, IN · 850 W 4th St, Mansfield, Ohio 44906, US · 100 Innovation Dr, Kingston, Ontario K7K 7E7, CA · 310 Hinson Dr, Myrtle Beach, South Carolina 29579, US
Customer EngagementSocial MediaBPOOutsourcingBusiness Process OutsourcingBack OfficeService DeliveryHealthcare SupportContact Center TechnologyRevenue Management