Greater London, England, United Kingdom · On-site
$45k/yr
Lead General Manager - Millie's Cookies North (Scotland, Newcastle, Gateshead & County Durham) If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we hav…
Skills: Operational leadership, Multi-site management, P&L management, Financial forecasting, Team development
Greater London, England, United Kingdom · On-site
$45k/yr
Lead General Manager - Millie's Cookies West Midlands (Birmingham, Dudley, Hanley, Manchester, Warrington) If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts…
Skills: Operational leadership, P&L management, Team management, Compliance management, Food safety
Greater London, England, United Kingdom · On-site
$45k/yr
Lead General Manager - Millie's Cookies East Midlands (Derby, Nottingham, Leicester, Peterborough, Sheffield, Grimsby, Hull, York & Leeds) If you're passionate about food and travel, you've come to the right place. We ar…
Skills: Operational leadership, Multi-site management, P&L management, Team leadership, Staff development
Gera, Thuringia, Germany · On-site
Wir suchen Dich ab sofort als Servicekraft / Servicemitarbeiter / Verkäufer (m/w/d) für unseren Point am Hbf Gera in Teilzeit (120 Std./Monat), befristet - auch Quereinsteiger sind willkommen. Mehr als 10 Gründe mit der …
Skills: Sales, Food Preparation, Beverage Preparation, Customer Service, Inventory Management
Newark, New Jersey, United States · On-site
$21.25 / Hour Full-Time Full Benefits Opportunities for Career Growth! SSP America is a leading operator of food & beverage concepts in airports across North America. We partner with beloved local and national brands to …
Skills: Guest Greeting, Customer Service, Cleaning, Stocking, Organization
Truro, England, United Kingdom · On-site
BARISTA – CAFE LOCAL, TRURO STATION Pay Rate: £12.71 per hour Shift Pattern: Part-Time (8 hrs), 6:30 am - 8:30pm. Working flexibly across weekdays, weekends, bank and public holidays. Early morning start at 6:30 am is a …
Skills: Customer Service, Coffee Preparation, Collaboration, Communication, Hospitality
Richmond, British Columbia, Canada · On-site
$80k–$85k/yr
Vancouver International Airport (YVR) Join Our Team as a Multi-Unit Restaurant Manager in a dynamic airport restaurant environment! $80,000 - $85,000 / year Potential for quarterly and year-end super bonuses Multi-unit, …
Skills: Multi-unit Management, P&L Management, Food Safety Compliance, Labor Cost Optimization, Staff Recruitment
Richmond, British Columbia, Canada · On-site
$65k–$70k/yr
Vancouver International Airport (YVR) | Dirty Apron Now Boarding: Restaurant General Manager – YVR Airport $65,000 - $70,000 / year + Bonus | Full-Time | Benefits + RRSP + Paid Time Off If you're a restaurant-savvy leade…
Skills: Restaurant Management, Financial Acumen, Cost Control, Inventory Management, Payroll Management
Phoenix, Arizona, United States · On-site
Job Description $25.55 / Hour Full Time 2 Weeks Paid Vacation Referral Bonuses Employer Pays 95% of Benefits Career development and opportunities for advancement SSP America operates several restaurants throughout the Sk…
Skills: Cleaning, Sanitization, Time Management, Organizational Skills, Physical Stamina
City of Westminster, England, United Kingdom · On-site
About the Role DUTY MANAGER - M&S SIMPLY FOOD, Victoria East station Pay Rate: £13.61 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate…
Skills: Team Leadership, Retail Operations, Customer Service, Problem Solving, Store Opening And Closing
San Mateo County, California, United States · On-site
Job Description $20.05 / Hour Plus Tips At SSP America, our Servers engage with our guests and deliver our delicious food and beverages. Our Servers are experts at several things including: Having warm, friendly smiles D…
Skills: Customer Service, POS System, Order Taking, Food Preparation, Table Clearing
Reims, Grand Est, France · On-site
Autres informations Organisation : service continu (sans coupure) Disponibilité : tôt le matin à partir de 5h00 et week-end Mobilité : être en capacité de se rendre sur le site (absence de transports en commun aux horair…
Skills: Customer Service, Food Preparation, Stock Management, Hygiene and Safety Standards, Teamwork
Spokane County, Washington, United States · On-site
$19.50 / Hour Our Utility positions at SSP have the very important role of keeping our restaurants and units clean and sanitized for both our guests and our team. Utility employees are experts in: Having warm, friendly s…
Skills: Sanitization, Cleaning, Waste Management, Dishwashing, Inventory Rotation
Paris, Ile-de-France, France · On-site
Présentation du poste et des missions SSP Recrute un employé polyvalent de restauration, une personne de dynamique, passionnée et convaincue que le meilleur ingrédient d'un bon service, c'est l’attention portée à chaque …
Skills: Customer service, Food preparation, Stock management, Hygiene standards, Food safety
New York, New York, United States · On-site
$13.75 / Hour + Tips Full-Time Full Benefits Career Growth Opportunities Hiring Immediately! At SSP America, our Bartenders enjoy engaging with our guests while serving hand-crafted beverages and delicious food. Our bart…
Skills: Bartending, Beverage Preparation, Customer Service, Cash Handling, Point Of Sale
Garder, Norway · On-site
Vi søker People Business Partner til den beste delen av reisen! I rollen som People Business Partner er du en viktig støttespiller for organisasjonens ledere. Du vil jobbe proaktivt og operativt med store deler av HR- og…
Skills: HR operations, Payroll processing, Absence management, Labor law, Leadership support
Salt Lake City, Utah, United States · On-site
$18/hr–$20/hr
Job Description $18.00-$20.00 / Hour + Tips Hiring Immediately Full-Time Free parking & Free meal every shift Paid time off & Extra Holiday Pay Approximately 80% paid medical premiums, depending on the plan Career develo…
Skills: Wok Cooking, Line Cooking, Food Preparation, Portion Control, Kitchen Setup
Mississauga, Ontario, Canada · On-site
Job Description $19.73 / hour 5AM - 3PM Shifts Free Employee Parking Comprehensive Benefits after one year Employee Meal Plan SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport.…
Skills: Cash management, Customer service, Point of sale, Food preparation, Portion control
Mississauga, Ontario, Canada · On-site
Job Description $19.73 / hour 1PM - 11PM Shifts Free Employee Parking Comprehensive Benefits after one year Employee Meal Plan SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport…
Skills: Customer service, Cash management, POS system operation, Food preparation, Portion control
Kassel, Hesse, Germany · On-site
Wir suchen Dich ab sofort als Bäcker (m/w/d) für unseren Kamps am Bhf Kassel-Wilhelmshöhe in Teilzeit. Deine Aufgaben bei uns: Du hast Freude an der Zubereitung von Backwaren unter Beachtung der vorgegebenen Backprozesse…
Skills: Baking, Food Preparation, Inventory Management, Quality Control, Hygiene Standards
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The Lead General Manager is responsible for the day-to-day operational performance, safety, and commercial success of multiple units. They provide visible leadership, coach unit managers, and ensure brand standards are consistently met across all locations.
Candidates must be experienced senior general managers or multi-site leaders with strong operational and financial acumen. The role requires a resilient, decisive individual with a deep understanding of compliance and a proven track record in people leadership.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Lead General Manager, you'll be rewarded with a competitive salary of up to £45,000 and enjoy:
The Lead General Manager is a senior operational leader, accountable for the performance, standards and day‑to‑day running of a defined set of units. This is a hands on, high ownership General Manager role, responsible for leading multiple sites and ensuring every unit trades safely, compliantly, and commercially every single day. The expectation is for a Lead General Manager to be in units 80% of the working week, supporting managers, hourly paid colleagues.
The role is supported by an Operations Manager, who provides coaching, strategic direction and escalation support. While this is not an Operations Manager role, it is intentionally designed as the primary development platform for internal talent preparing for future progression into an Operations Manager position.
In this role, the Lead GM develops the capability, behaviours and operational discipline required for the next step, with progression earned through consistent delivery, leadership impact and the ability to manage units with confidence and accountability.
Balance Scorecard and weekly deliverables as a measure as well as the how. Measurement is 50/50 the what and how.
People Leadership & Development
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets. From bespoke local concepts to brands including Starbucks, Pret A Manger and Marks & Spencer, we operate restaurants, cafés, bars, lounges and food led convenience stores in airports, rail stations and other travel hubs worldwide. Our purpose is to be the best part of the journey, making every journey taste better through great food and hospitality. Our people are at the heart of our business and our values are integral to our business, underpinning everything we do. • TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes. • PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count. • CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience. • OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter. www.foodtravelexperts.com
Offices: SSP Group Plc, Jamestown Wharf, 32 Jamestown Rd, London, London NW1 7HW, GB · SSP Deutschland GmbH, THE SQUAIRE 24, Ebene 07, Frankfurt am Main, 60549, DE · SSP Danmark A/S, Lufthavnsboulevarden 14, 1., Kastrup, 2770 , DK · Helsinki Airport, FI-01530 Vantaa, FI · SSP, 5 rue Charles de Gaulle,, Alfortville, 94140, FR
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets
SSP is the world's leading travel food company, with 50,000 people serving millions of travellers across 38 markets. From bespoke local concepts to brands including Starbucks, Pret A Manger and Marks & Spencer, we operate restaurants, cafés, bars, lounges and food led convenience stores in airports, rail stations and other travel hubs worldwide. Our purpose is to be the best part of the journey, making every journey taste better through great food and hospitality. Our people are at the heart of our business and our values are integral to our business, underpinning everything we do. • TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes. • PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count. • CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience. • OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter. www.foodtravelexperts.com
Offices: SSP Group Plc, Jamestown Wharf, 32 Jamestown Rd, London, London NW1 7HW, GB · SSP Deutschland GmbH, THE SQUAIRE 24, Ebene 07, Frankfurt am Main, 60549, DE · SSP Danmark A/S, Lufthavnsboulevarden 14, 1., Kastrup, 2770 , DK · Helsinki Airport, FI-01530 Vantaa, FI · SSP, 5 rue Charles de Gaulle,, Alfortville, 94140, FR
