Mexicali, Baja California, Mexico · On-site
Director, QA Operations Americas Mexicali, BC, México – Onsite The Director, QA Operations Americas provides strategic and operational leadership for Quality Assurance teams across the Americas, ensuring regional quality…
Skills: Quality Assurance, Leadership, Regulatory Compliance, ISO 13485, EU MDR
Vancouver, British Columbia, Canada · Hybrid
$85k–$110k/yr
Western Canada Phonak Audiology Field Trainer We’re looking for a highly organized and customer-focused Audiology Trainer to support Phonak Sales, marketing, customer service, and hearing instrument training across Weste…
Skills: Sales Strategy, Clinical Training, Customer Relationship Management, Presentation Skills, Problem Solving
Kitchener, Ontario, Canada · Hybrid
$91k–$114k/yr
IT Business Systems Analyst / Senior IT Business Systems Analyst (SAP SD/CS) Kitchener, ON, Canada – Hybrid (3 days onsite, 2 days remote) The IT Business Systems Analyst / Senior IT Business Systems Analyst is responsib…
Skills: SAP SD, Customer Service, Business Process Design, Analytical Skills, Troubleshooting
Vancouver, British Columbia, Canada · Hybrid
$85k–$110k/yr
Western Canada Phonak Audiology Field Trainer We’re looking for a highly organized and customer-focused Audiology Trainer to support Phonak Sales, marketing, customer service, and hearing instrument training across Weste…
Skills: Sales Strategy, Clinical Training, Customer Relationship Management, Presentation Skills, Problem Solving
Kitchener, Ontario, Canada · Hybrid
$91k–$114k/yr
IT Business Systems Analyst / Senior IT Business Systems Analyst (SAP SD/CS) Kitchener, ON, Canada – Hybrid (3 days onsite, 2 days remote) The IT Business Systems Analyst / Senior IT Business Systems Analyst is responsib…
Skills: SAP SD, SAP CS, S/4HANA, Business Process Design, Root Cause Analysis
East Patchogue, New York, United States · On-site
$22/hr–$24/hr
AudioNova, part of Sonova Location: East Patchogue, NY 285 Sills Rd. Bldg.10, Suite A East Patchogue, NY 11772 Current pay: $22.00-24.00 an hour + Sales Incentive Bonus! Clinic Hours: Monday-Friday 8:30am-5:00pm What We …
Skills: Patient Scheduling, Insurance Verification, Customer Service, Microsoft Office, Microsoft Outlook
Vancouver, British Columbia, Canada · Hybrid
$85k–$110k/yr
Western Canada Phonak Audiology Field Trainer We’re looking for a highly organized and customer-focused Audiology Trainer to support Phonak Sales, marketing, customer service, and hearing instrument training across Weste…
Skills: Sales Strategy, Clinical Training, Customer Relationship Management, Presentation Skills, Problem Solving
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
As a Senior HR Services Specialist, you will be responsible for delivering high-quality HR administration services throughout the employee lifecycle while acting as a subject matter expert for complex HR cases. You will …
Skills: HR administration, Employee lifecycle management, Payroll support, SuccessFactors, SAP
Mississauga, Ontario, Canada · Hybrid
$40k–$60k/yr
Visual & Listening Technician This position is responsible for performing visual and listening inspections of hearing aids received from assembly teams according to manufacturing standards and guidelines. Responsibilitie…
Skills: Quality control, Visual inspection, Listening inspection, Hearing aid assembly, Wireless functional test
Mississauga, Ontario, Canada · Hybrid
$40k–$60k/yr
Mississauga, ON – Onsite Pro&Go Technician This position is responsible for performing electro-acoustical test using ProGo test software and final order verification. Responsibilities: Perform electro-acoustical test usi…
Skills: Electro-acoustical testing, Quality control, Wireless quality test, Invoicing, Calibration
Kirkcaldy, Scotland, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
High Wycombe, England, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Cambridge, England, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Parksville, British Columbia, Canada · On-site
$20/hr–$23/hr
Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations? If so, we thi…
Skills: Customer Service, Communication, Appointment Scheduling, File Organization, Account Management
Portlaoise, The Municipal District of Portlaoise, Ireland · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Jersey Marine, Wales, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Edmundbyers, England, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Ely, England, United Kingdom · On-site
If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…
Skills: Audiology, Clinical excellence, Diagnostic equipment, Customer-centric care, Clinical audit
Buxton, England, United Kingdom · On-site
If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity. Join Boots Hearingcare …
Skills: Hearing assessment, Clinical skills, Customer care, Communication, Interpersonal skills
Schaumburg, Illinois, United States · On-site
$18/hr–$22/hr
AudioNova, part of Sonova Location: Schaumburg, IL 10 W Schaumburg Rd Schaumburg, IL 60194 Current pay: $18.00-22.00 an hour + Sales Incentive Bonus! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: 401K with a C…
Skills: Patient scheduling, Insurance verification, Customer service, Data entry, Microsoft Office
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The Director, QA Operations Americas leads and develops regional QA teams, ensuring alignment with global quality standards and regulations. This role also involves partnering with senior operations leaders to mitigate risks and drive continuous improvement.
Candidates must have a bachelor's degree in a relevant field and at least 10 years of quality leadership experience in a regulated medical device environment. Strong knowledge of quality systems and regulatory requirements is essential.
Director, QA Operations Americas
Mexicali, BC, México – Onsite
The Director, QA Operations Americas provides strategic and operational leadership for Quality Assurance teams across the Americas, ensuring regional quality activities align with Sonova’s global Quality Management System and applicable medical device regulations. This role serves as the key liaison between Global Quality and regional Operations, driving compliance, operational excellence, and continuous improvement while building strong partnerships with senior leaders and local quality teams.
Responsibilities:
More about you:
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Offices: Laubisrütistrasse 28, Stäfa, 8712, CH
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Offices: Laubisrütistrasse 28, Stäfa, 8712, CH
