Hobart, Tasmania, Australia · On-site
Love interacting with people and providing 5-star client service? Have an eye for detail and enjoy keeping essential admin processes running smoothly? Want to make a difference in people's lives and work in a role with p…
Skills: Client Care, Medical Administration, Appointment Scheduling, Billing, Customer Service
Delaware, Ohio, United States · On-site
$70k–$80k/yr
Ready to break down the barriers of audio care? Join a place where patient centered care is at the core of everything we do. Seeking Audiologists & Hearing Instrument Specialists who want to have an impact! Join AudioNov…
Skills: Hearing Test Assessments, Hearing Aid Fitting, Patient Care, Hearing Aid Repair, Community Outreach
Santa Clarita, California, United States · Hybrid
$114k–$175k/yr
Software Verification Manager, Medical Software Valencia, California – Onsite Join a global leader in medical technology where innovation, quality, and patient impact come together. We are seeking an experienced Software…
Skills: Software Verification, Test Strategy, Team Management, Medical Device Software, Requirements-Based Testing
Santa Clarita, California, United States · Hybrid
$79k–$98k/yr
Analyst, Operations Valencia, California – Onsite At Advanced Bionics, we're changing lives through innovative hearing technology. We're looking for a highly organized, analytical professional who enjoys working with dat…
Skills: Data Analysis, Budget Analysis, Project Coordination, Excel, SAP
United States · Hybrid
$114k–$143k/yr
Location – Hybrid or Remote The Senior Project Manager role at Advanced Bionics is a key leadership role responsible for driving the successful execution of medium to large-scale projects, with a focus on product change …
Skills: Project Planning, Risk Management, Cross-Functional Coordination, Process Improvement, Stakeholder Communication
St. Louis, Missouri, United States · On-site
$18/hr–$20/hr
AudioNova, part of Sonova Locations: Saint Louis, MO 183 Concord Plaza Shopping Ctr. Saint Louis, MO 63128 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Of…
Skills: Professional Communication, Relationship Building, Microsoft Office, Microsoft Outlook, HIPAA Regulations
Copenhagen, Capital Region of Denmark, Denmark · On-site
Sonova is seeking an experienced and forward-thinking HR Director to lead and shape the people agenda across its Nordics operations. This is a unique opportunity to join a global leader and play a key role in driving org…
Skills: HR Strategy, Talent Acquisition, Compensation And Benefits, Payroll Management, Learning And Development
Farnborough, England, United Kingdom · On-site
If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…
Skills: Audiology, Clinical Auditing, Customer Care, Diagnostic Equipment, Case Management
Berlin, Germany · Hybrid
More about the role You will be part of Audatic’s development team. As such, potential responsibilities could include: Working very closely with our deep learning engineers and data scientists to design, maintain, and ex…
Skills: Python, Deep Learning Infrastructure, CI/CD, Software Architecture, Docker
Berlin, Germany · Hybrid
More about the role You will be part of Audatic’s development team. As such, potential responsibilities could include: Working very closely with our deep learning engineers and data scientists to design, maintain, and ex…
Skills: Python, Deep Learning Infrastructure, Docker, MongoDB, Postgres
Bracknell, England, United Kingdom · On-site
If you’re an experienced Hearing Aid Audiologist who values clinical autonomy, commercial impact, and access to the latest hearing technology- but want a role that genuinely elevates your day-to-day, this could be your n…
Skills: Clinical Audiology, Hearing Aid Fitting, Diagnostic Assessments, Customer Relationship Management, Clinical Audit
Toronto, Ontario, Canada · On-site
$20/hr–$23/hr
Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations? If so, we thi…
Skills: Customer Service, Appointment Scheduling, Account Management, Third-party Billing, Accounts Receivable
Australia · On-site
Join our passionate team in their mission to make a positive difference in our clients’ lives through better hearing! We’re seeking experienced Audiologists and Audiometrists to join our National Relief Team. In this fle…
Skills: Audiometric Testing, Hearing Loss Diagnosis, Aural Rehabilitation, Patient Counselling, Vestibular Assessments
Tauranga, Bay of Plenty, New Zealand · On-site
About us At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to…
Skills: Hearing Assessments, Hearing Aid Fittings, Teleaudiology, Client Relationship Management, Clinical Systems Navigation
Tauranga, Bay of Plenty, New Zealand · On-site
About us At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to…
Skills: Hearing Assessments, Hearing Aid Fittings, Teleaudiology, Client Relationship Management, Clinical Systems Navigation
Charlottetown, Prince Edward Island, Canada · On-site
$70k–$100k/yr
Are you a licensed Audiologist or Hearing Instrument Practitioner who wants to make a meaningful impact in the lives of Canadians? Are you looking to join one of the strongest and fastest-growing hearing care networks in…
Skills: Client Counselling, Product Education, Hearing Loss Evaluation, Patient Care, Clinical Excellence
Berlin, Germany · On-site
About the role We're looking for a strategic and commercially minded digital leader to define and scale the global digital experience for Sonova's B2B customers. As Senior Director, B2B Journey Digitization, you will own…
Skills: B2B Digital Strategy, Digital Product Management, Customer Experience (CX), UX/UI, B2B E-commerce
Invercargill City, Southland, New Zealand · On-site
About us At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to…
Skills: Hearing Assessments, Hearing Aid Fittings, Tinnitus Management, Teleaudiology, Client Relationship Management
Whanganui, Waikato, New Zealand · On-site
About us At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to…
Skills: Hearing Assessments, Hearing Aid Fittings, Teleaudiology, Client Relationship Management, Clinical Systems Navigation
Whakatāne, Bay of Plenty, New Zealand · On-site
About us At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to…
Skills: Hearing Assessments, Hearing Aid Fittings, Teleaudiology, Client Relationship Management, Clinical Systems Navigation
Hobart, Tasmania, Australia • On-site
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The role involves managing the clinic's daily operations, including appointment scheduling, billing, and handling client and doctor enquiries. The coordinator serves as the first point of contact to ensure exceptional client service and basic hearing device support.
Candidates need solid experience in client care and administration, preferably within a multi-site environment. Strong communication skills, computer proficiency, and a collaborative, resilient attitude are essential.
Neurosensory is a complete hearing health care company, with 25 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an advanced range of diagnostic services and tailored hearing solutions. We believe in enriching people's lives by improving how they interact with the world around them.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team!
As a Client Care Coordinator, you will ensure we are providing an exceptional level of service to our clients and play an integral role in the day-to-day functions of the clinic. You'll be working as part of a fun and professional team dedicated to enriching the lives of our clients. Your responsibilities will include:
Managing the appointment schedule for our audiologists, including setting and rescheduling appointments for our clients
Ensuring an exceptional level of client service
Supporting and increasing the efficiency of the clinic operations
Answering clinic phone calls and emails
Assisting with client and doctor enquiries
Accurate billing of appointments
Providing basic troubleshooting and servicing for hearing devices
Other general office duties
Solid experience in client care and administration, ideally in a multi-site environment
Demonstrated experience working within a team environment and strong team building skills
A desire for continuous improvement
A passion for delivering an amazing client experience
Excellent verbal and written communication skills and lots of patience
Demonstrated judgement and advanced skills in the delivery of administrative services
Excellent computer skills
A warm, collaborative, can-do attitude
Resilience, self-motivation and lots of energy
Excellent problem-solving skills
Competitive remuneration package
Salary packaging options
Paid parental leave
Birthday leave
Generous employee discounts on Sonova Products for yourself and your family
Ongoing training and support to help you grow and excel in your career
Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
Online Wellbeing Centre & Employee Assistance Program (EAP)
Access to the LinkedIn Learning Platform
A values driven and people-centered culture
Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
A genuinely rewarding role with purpose and meaning
If you feel that this opportunity is right for you, we would love to hear from you!
#LI-APL #ClientCare #CustomerService #MedicalAdministration
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Offices: Laubisrütistrasse 28, Stäfa, 8712, CH
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Offices: Laubisrütistrasse 28, Stäfa, 8712, CH
