Snapscale is seeking a skilled Medical Virtual Assistant to support US-based healthcare providers. If you have excellent communication skills, strong attention to detail, and a passion for delivering exceptional patient …
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Medical Virtual Assistant | Pharmaceutical Experience (Onsite)
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About the Role: Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator in a remote setup. This role plays a key …
Davao City, Davao Region, Philippines · Remote Solely
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Overview: Snapscale is seeking a full-time Executive Assistant to provide comprehensive professional and personal administrative support to the client. This role goes beyond task management, you will be responsible for m…
About the Role: Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator. This role plays a key part in ensuring a…
Davao City, Davao Region, Philippines · Remote Solely
Entry level
Overview: Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US - based healthcare practice by communicating with Spanish-speaking patients. This is a remote role where…
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Full-time
Health Maintenance Organization (HMO), Government-mandated benefits, 13th-month pay, Night differential pay, Transportation allowance, Perfect attendance bonus
Posted 20d ago
~40 hrs/week
Responsibilities
Support US-based healthcare providers by managing patient scheduling, insurance verification, and electronic medical records. Handle inbound and outbound communications to maintain patient engagement and ensure clinic efficiency.
Requirements
Candidates must have experience working with US-based clinics, specifically in EMR/EHR systems and insurance verification. Proficiency in English and strong soft skills like empathy are essential for patient interaction.
Full job description
Snapscale is seeking a skilled Medical Virtual Assistant to support US-based healthcare providers. If you have excellent communication skills, strong attention to detail, and a passion for delivering exceptional patient support, we'd love to hear from you!
Join our growing team and make a meaningful impact by helping healthcare practices provide outstanding patient care from behind the scenes
Key Responsibilities
Verify patient benefits and insurance coverage
Reactivate past patients and maintain engagement
Answer inbound calls and assist with inquiries
Follow up on appointment confirmations and reminders
Make outbound calls to leads and potential patients
Schedule and reschedule patient appointments efficiently
Processing refills and following clinic policies.
Manage electronic medical records (EMR)
Auditing labs & following up on missing results.
Monitor and oversee the clinic's virtual kiosks
Perks
Health Maintenance Organization (HMO)
Government-mandated benefits
13th-month pay
Night differential pay
Transportation allowance
Perfect attendance bonus
Other employee incentives
Yearly salary increase
Free lunch everyday
Opportunities for career growth and development
Fun and supportive working environment
Site Location
Davao South - Gate #23 Central Park Ave, Bangkal, Davao City
Requirements
Must have experience working with US-based clinics and/or health insurance companies
Must have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling
Must have experience in processing refills, auditing labs, and following up on lab results.
Experience in medical billing and coding is a plus!
Soft skills, such as empathy, are essential, as you may be talking to people with medical issues.s
Proficient in both written and verbal English
Organized and detail-oriented
Must be willing to work onsite
Requirements
Must have experience working with US-based clinics and/or health insurance companies
Must have experience in EMR, EHR, insurance verification, patient confirmation, and inbound calling
Must have experience in processing refills, auditing labs, and following up on lab results.
Experience in medical billing and coding is a plus!
Soft skills such as empathy are essential, as you may be talking to people who have medical issues
HIPAA-Compliant Medical Virtual Assistants for Physicians, Medical Specialists and Allied Health Professionals
Industry
Outsourcing and Offshoring Consulting
Company size
201-500 employees
Founded
2017
Headquarters
Scotch Plains, NJ
LinkedIn followers
9,399
Snapscale (Formerally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience.
Core Services & Offerings:
✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support.
✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments.
✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs.
✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care.
Snapscale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.
Offices: 1812 Front Street, Scotch Plains, NJ 07076, US · 423 Villa Abrille St, Poblacion District, Davao City 8000, PH · 23 Central Park Ave.,, Davao City, Davao del Sur 8000, PH
Customer Support Outsourcingus based customer serviceoutsource customer carelive chat outsourcingoutsource live chat supportCustomer Service Outsourcinghelpdesk support24x7 help desk supporthelpdesk support servicesweb development services
HIPAA-Compliant Medical Virtual Assistants for Physicians, Medical Specialists and Allied Health Professionals
Industry
Outsourcing and Offshoring Consulting
Company size
201-500 employees
Founded
2017
Headquarters
Scotch Plains, NJ
LinkedIn followers
9,399
Snapscale (Formerally BBC Global Services) a Brobizco Company is a healthcare-focused virtual staffing solutions company that helps clinics, private practices, and healthcare organizations hire, train, and retain top-tier HIPAA-compliant virtual assistants (HVAs) to streamline operations, reduce costs, and improve patient experience.
Core Services & Offerings:
✔ Healthcare Virtual Assistants (HVAs): Skilled remote professionals trained for medical admin tasks like patient scheduling, insurance verification, billing, and front-desk support.
✔ HIPAA Compliance & Data Security: Ensuring fully compliant virtual staffing solutions for sensitive healthcare environments.
✔ Turnkey Recruiting & Onboarding: A streamlined process to find, vet, and train virtual staff tailored to clinic needs.
✔ Practice Growth & Support: Helping healthcare professionals reduce workload, cut costs, and scale efficiently without sacrificing quality care.
Snapscale delivers scalable, reliable, and compliant virtual staffing solutions to empower healthcare providers and improve patient outcomes.
Offices: 1812 Front Street, Scotch Plains, NJ 07076, US · 423 Villa Abrille St, Poblacion District, Davao City 8000, PH · 23 Central Park Ave.,, Davao City, Davao del Sur 8000, PH
Customer Support Outsourcingus based customer serviceoutsource customer carelive chat outsourcingoutsource live chat supportCustomer Service Outsourcinghelpdesk support24x7 help desk supporthelpdesk support servicesweb development services