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Jobs at SinglePoint Group International Inc (Now Hiring) — 3 open

SinglePoint Group International Inc logoSinglePoint Group International Inc

Financial Services Representative

Toronto, Ontario, Canada · On-site

Entry level

You’ll be part of a high-performing team, helping customers complete their loan applications, providing clear guidance, and introducing helpful services based on their needs. This role includes both customer suppor…

Skills: Customer Service, Sales, CRM Navigation, Multitasking, Time Management

SinglePoint Group International Inc logoSinglePoint Group International Inc

Agent de Recouvrement Tiers Bilingue

Westmount, Quebec, Canada · On-site

Senior

Êtes-vous entrepreneurial(e), dynamique et compétitif(ve) ? Si vous êtes prêt(e) à retrousser vos manches et à prendre en charge cette opportunité, postulez dès aujour…

Skills: Debt Collection, Negotiation, Customer Service, Microsoft Excel, Microsoft Outlook

SinglePoint Group International Inc logoSinglePoint Group International Inc

Bilingual French First Party Collector

Toronto, Ontario, Canada · On-site

Senior

Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed Bilingual …

Skills: French Fluency, English Fluency, Debt Collection, Negotiation, Risk Mitigation

SinglePoint Group International Inc logo

Financial Services Representative

SinglePoint Group International Inc

Toronto, Ontario, Canada • On-site

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Entry level

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  • Full-time
  • Healthcare Spending Account, Home Insurance Discounts, Auto Insurance Discounts, Retail Discounts
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Guide customers through the loan application process and handle both inbound inquiries and proactive outbound follow-up calls. Maintain accurate records in the CRM and refer customers to retail branches for in-person support.

Requirements

Prior experience in customer service or sales is preferred along with strong communication and technical skills. Candidates must be able to pass a criminal background check and a credit check.

Full job description

You’ll be part of a high-performing team, helping customers complete their loan applications, providing clear guidance, and introducing helpful services based on their needs. This role includes both customer support and proactive outbound calling.

This position is starting on July 6, 2026. Successful candidates MUST be available to start.    

This is a permanent, full-time onsite position based at: 

  • 255 Consumers Road, Suite 400, Toronto, ON M2J 1R4

We are looking for candidates who are available to work any five (5) days per week on a rotational schedule within the following hours: 

  • Monday to Friday 8am to 11pm
  • Saturday 8am to 8pm
  • Sunday 9am to 6pm

Key Responsibilities:

  • Application Support: Guide customers through the loan application process with step-by-step assistance
  • Customer Interaction: Respond to inbound inquiries and make outbound calls to follow up with prospects who haven’t completed their applications
  • Problem-Solving: Answer questions related to eligibility, loan status, and next steps. Build trust by providing knowledgeable, accurate, and helpful responses
  • Documentation: Record all customer interactions and outcomes accurately in our CRM system
  • Retail Referrals: Direct customers to local retail branches for in-person support when needed
  • Sales Support: Identify opportunities to introduce additional services based on customer needs
  • Team Collaboration: Work closely with teammates and leadership to resolve complex cases and deliver a seamless experience.

What We’re Looking For:

  • Experience: Prior experience in a customer service or sales role is preferred
  • Communication: Confident and persuasive communicator with a customer-first attitude
  • Technical Skills: Able to navigate CRM systems and multitask on a computer
  • Time Management: Strong organization and follow-up skills
  • Problem-Solving: Quick thinker with the ability to provide timely and effective solutions.

Additional Requirements:

  • Must successfully complete a criminal background check and credit check

Perks:

  • Hourly wage of $17.60/hour
  • Permanent, full-time role with growth potential
  • Healthcare Spending Account
  • Exclusive offers on home and auto insurance
  • Exclusive retail discounts

Join a winning team today!

We are an equal-opportunity employer.

Accommodations are available upon request at any point in the selection process. #HP

Related keywords

Financial ServicesLoan ApplicationsCRMCustomer SupportOutbound CallingRetail ReferralsClient RelationsEligibility VerificationFinancial Services Representative

About SinglePoint Group International Inc

LinkedInVisit site
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1947
Headquarters
North York, Ontario
LinkedIn followers
4,528

Welcome to SinglePoint Group International Inc.! As the parent company of the industry-leading Credit Bureau of Collections Canada (CBCC), we’ve proudly stood at the forefront of Canada’s outsourcing industry since 1947. We are trusted as the nation’s top outsourcing partner, excelling in customer and sales excellence while being experts in client retention. At SinglePoint, we deliver integrated customer lifecycle management with a focus on four core pillars: Customer Experience Management: Every interaction matters. We are committed to creating positive and impactful experiences that define our exceptional service. Retention: Our innovative solutions exceed expectations by enhancing client loyalty and reducing churn, helping businesses maintain long-term customer relationships. Accounts Receivable Management: We balance empathy and effectiveness in our approach to collections, ensuring client satisfaction through positive customer interactions. Acquisition: Our dynamic sales and lead generation strategies drive client growth, enabling businesses to achieve their goals. Our success is rooted in our core values: Integrity: We uphold honesty and transparency in everything we do. Innovation: We continuously embrace creativity to improve and evolve. Excellence: We commit to delivering superior results with high-quality service. Collaboration: We believe in teamwork as the foundation of success. Respect: We foster a positive, inclusive work environment where everyone thrives. At SinglePoint, we’re more than just a workplace – we’re a community driven by collaboration, innovation, and shared success. We invite passionate individuals to join us, contribute to our mission, and grow with us. Together, we achieve remarkable results. Your success is our success.

Offices: 255 Consumers Road, Suite 400, North York, Ontario M2J 1R3, CA

Outsourcing ServicesCustomer CareTelesalesAccounts ReceivableRetention ProgramsBack Office Supportand Customer Win Back ProgramsProfessional ServicesManagement ConsultingFinancial Services
View all jobs at SinglePoint Group International Inc

About SinglePoint Group International Inc

LinkedInVisit site
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1947
Headquarters
North York, Ontario
LinkedIn followers
4,528

Welcome to SinglePoint Group International Inc.! As the parent company of the industry-leading Credit Bureau of Collections Canada (CBCC), we’ve proudly stood at the forefront of Canada’s outsourcing industry since 1947. We are trusted as the nation’s top outsourcing partner, excelling in customer and sales excellence while being experts in client retention. At SinglePoint, we deliver integrated customer lifecycle management with a focus on four core pillars: Customer Experience Management: Every interaction matters. We are committed to creating positive and impactful experiences that define our exceptional service. Retention: Our innovative solutions exceed expectations by enhancing client loyalty and reducing churn, helping businesses maintain long-term customer relationships. Accounts Receivable Management: We balance empathy and effectiveness in our approach to collections, ensuring client satisfaction through positive customer interactions. Acquisition: Our dynamic sales and lead generation strategies drive client growth, enabling businesses to achieve their goals. Our success is rooted in our core values: Integrity: We uphold honesty and transparency in everything we do. Innovation: We continuously embrace creativity to improve and evolve. Excellence: We commit to delivering superior results with high-quality service. Collaboration: We believe in teamwork as the foundation of success. Respect: We foster a positive, inclusive work environment where everyone thrives. At SinglePoint, we’re more than just a workplace – we’re a community driven by collaboration, innovation, and shared success. We invite passionate individuals to join us, contribute to our mission, and grow with us. Together, we achieve remarkable results. Your success is our success.

Offices: 255 Consumers Road, Suite 400, North York, Ontario M2J 1R3, CA

Outsourcing ServicesCustomer CareTelesalesAccounts ReceivableRetention ProgramsBack Office Supportand Customer Win Back ProgramsProfessional ServicesManagement ConsultingFinancial Services
View all jobs at SinglePoint Group International Inc

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