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Jobs at Simbian (Now Hiring) — 5 open

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Manager Customer Success Engineering

Visakhapatnam (Urban), Andhra Pradesh, India · Remote OK

Senior+$10M raised

We're looking for a Manager of Customer Success Engineering who has lived in the SOC - not observed it. You've triaged incidents, tuned detections, escalated threats, and know exactly what breaks in a customer's environm…

Skills: SOC Analysis, Incident Response, Threat Detection, Security Engineering, SIEM

Simbian logoSimbian

AI Red Teamer

Bengaluru, Karnataka, India · Remote OK

Mid level$10M raised

Simbian AI is building the world's first autonomous AI security agent - one that thinks, hunts, and responds like a seasoned security analyst, at machine speed. We're backed by top-tier investors and trusted by security …

Skills: Offensive Security, Red Teaming, Penetration Testing, LLM Security, Adversarial ML

Simbian logoSimbian

Engineering Manager (cybersec)

Remote OK

Senior+$10M raised

This is a remote position. As an Engineering Manager, you will lead a pod of highly skilled engineers responsible for building critical components of Simbian’s platform—from scalable backend services and data pipelines t…

Skills: Engineering Management, Cyber Security, Backend Development, Cloud-native Architecture, Data Pipelines

Simbian logoSimbian

Senior Software Engineer (Platform & Infrastructure)

Bengaluru, Karnataka, India · Remote OK

Senior$10M raised

About Simbian Simbian® is building an Agentic AI platform for cybersecurity. Founded by repeat successful security founders, we have gathered an excellent cohort of employees, partners, and customers. Our mission is to s…

Skills: Distributed Systems, Microservices, Cloud Infrastructure, Authentication and Authorization, CI/CD

Simbian logoSimbian

Technical Implementation Engineer – India

Bengaluru, Karnataka, India · Remote OK

Senior$10M raised

Job Title: Technical Implementation Engineer – India Location: Remote, India Role Overview: We are seeking a highly motivated and experienced Technical Implementation Engineer to join our growing team in India. In this r…

Skills: Technical Implementation, Cybersecurity Integrations, API Integration, SOC Workflows, REST APIs

Simbian logo

Manager Customer Success Engineering

Simbian

Visakhapatnam (Urban), Andhra Pradesh, India • Remote OK

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  • Full-time
  • professional certificate
  • Direct Line To Product, Equity, Remote-First Culture
  • Posted 3d ago
  • Apply by Jul 25
  • ~40 hrs/week
  • Remote in Bengaluru, Karnataka, India

Responsibilities

Lead technical escalations and serve as the primary technical voice for complex customer relationships during business reviews. Build and scale the Customer Success Engineering function, including hiring and developing a team of security analysts.

Requirements

Requires 10-15 years of experience in SecOps, preferably within an MDR or MSSP environment. Must be proficient with SIEM, EDR, and SOAR tools and comfortable communicating technical gaps to C-level executives.

Full job description

We're looking for a Manager of Customer Success Engineering who has lived in the SOC - not observed it. You've triaged incidents, tuned detections, escalated threats, and know exactly what breaks in a customer's environment at 2am. You'll be the technical anchor for our most complex customer relationships. You handle escalations, run executive reviews, and as Simbian grows, you'll build and lead the team behind you. This is a player-coach role. You lead from the front before you lead a team.

What You'll Do - Own all technical escalations from customers - triage, investigate, resolve, and document with full accountability - Serve as the primary technical voice in monthly and quarterly business reviews, covering incident trends, platform performance, and product roadmap alignment - Partner with customers to tune Simbian's AI agent to their environment - detection logic, response playbooks, integrations - Work cross-functionally with product and engineering to translate customer pain into roadmap priorities - Build out processes, runbooks, and escalation frameworks from scratch as the function scales - Hire, onboard, and lead a Customer Success Engineering team as customer volume grows - Act as the internal voice of the customer - flag patterns, advocate for fixes, and push back when needed

Requirements

- 10-15 years in SecOps: SOC analysis, incident response, threat detection, or security engineering
- Background in an MDR or MSSP strongly preferred - you understand what it means to manage security outcomes for multiple customers simultaneously
- Hands-on with SIEM, EDR, SOAR, and cloud security tooling (Splunk, CrowdStrike, Sentinel, Palo Alto, or equivalent)
- Comfortable running executive-level conversations - QBRs, roadmap discussions, escalation calls - without losing the technical thread
- Experience managing or mentoring junior security analysts or engineers
- Strong written and verbal communication: you can explain a detection gap to a CISO and a playbook fix to an analyst in the same day - Comfortable working in an early-stage environment where the process doesn't exist yet - you build it

Nice to have
Experience with AI-driven security platforms or SOAR automation - CISSP, CISM, GCIA, GCIH, or equivalent certifications
- Prior experience in a CSE, TAM, or Solutions Engineering role at a security vendor

Benefits

- Direct line to product - your customer insights shape what we build next
- Build and own a function from the ground up - Remote-first, high-trust culture
- Competitive comp + equity at an early-stage AI security company
- Work with customers who are genuinely trying to solve hard security problems, not just check compliance boxes

Related keywords

SOCIncident ResponseThreat DetectionMDRMSSPSIEMEDRSOARSplunkCrowdStrikeSentinelPalo AltoCISSPCISMGCIAGCIH

About Simbian

LinkedInVisit site

Superintelligence for Accelerated Security

Industry
Computer and Network Security
Company size
51-200 employees
Founded
2023
Headquarters
Mountain View, CA
LinkedIn followers
20,228
Total funding
$10M

Simbian is building the First Self-Improving SecOps Platform. As enterprises face the new threats of AI-armed attackers, Simbian enables the shift from maintenance-intensive rules-based security to a reasoning platform. Simbian’s family of AI Agents acts as virtual members of the security team, leveraging Simbian’s proprietary TrustedLLM™ architecture and Context Lake™ technology to automate complex security operations with human-level reasoning, machine-level speed, and enterprise-specific precision. The company is venture-backed and headquartered in Mountain View, Calif. For more information, visit https://www.simbian.ai/ or follow Simbian on LinkedIn.

Offices: 809 Cuesta Dr Suite B # 104, Mountain View, CA 94040, US

SecurityNetwork SecurityArtificial Intelligence (AI)Computer
View all jobs at Simbian

About Simbian

LinkedInVisit site

Superintelligence for Accelerated Security

Industry
Computer and Network Security
Company size
51-200 employees
Founded
2023
Headquarters
Mountain View, CA
LinkedIn followers
20,228
Total funding
$10M

Simbian is building the First Self-Improving SecOps Platform. As enterprises face the new threats of AI-armed attackers, Simbian enables the shift from maintenance-intensive rules-based security to a reasoning platform. Simbian’s family of AI Agents acts as virtual members of the security team, leveraging Simbian’s proprietary TrustedLLM™ architecture and Context Lake™ technology to automate complex security operations with human-level reasoning, machine-level speed, and enterprise-specific precision. The company is venture-backed and headquartered in Mountain View, Calif. For more information, visit https://www.simbian.ai/ or follow Simbian on LinkedIn.

Offices: 809 Cuesta Dr Suite B # 104, Mountain View, CA 94040, US

SecurityNetwork SecurityArtificial Intelligence (AI)Computer
View all jobs at Simbian

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