Bournemouth, England, United Kingdom · On-site
Location: Bournemouth BH7 7DS, Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job secur…
Skills: Communication Skills, Conflict De-escalation, Decision Making Under Pressure, Teamwork, Professionalism
United Kingdom · On-site
Operational Control Centre (OCC) Controller Location: Gloucester Salary: £35,000 per annum plus benefits Schedule: Rota basis including evening, night shifts and weekends; typically, 12‑hour shifts, 4 out of 7 days per w…
Skills: Operational Planning, Resource Coordination, Stakeholder Management, Problem Solving, Crisis Management
Basildon, England, United Kingdom · On-site
Location: Basildon SS14 2EW Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security…
Skills: Communication Skills, Conflict De-escalation, Decision Making Under Pressure, Behavior Management, Teamwork
Sheriffhales, England, United Kingdom · On-site
Sous Chef Location: Lilleshall National Sports Centre, Near Newport, Shropshire TF10 9LQ Salary: up to £31,000 plus, excellent benefits Schedule: Full time, 39 hours per week. Shifts include 0600–1400, 0700–1500, 1130–20…
Skills: Menu Development, Food Preparation, Kitchen Management, Food Safety, Hygiene Procedures
Lichfield, England, United Kingdom · On-site
General Operative AASC West Midlands, East Midlands, East of England Full time, 37.5 hours per week. Salary: £27,500, plus Serco Benefits. You are required to have a valid UK driving licence for this role. Reporting to t…
Skills: General Maintenance, DIY, Property Maintenance, Health & Safety Compliance, Waste Disposal
Clapham, England, United Kingdom · On-site
Yarlswood IRC, Clapham, MK44 1FD Full time, 40 hours per week, 6am to 4 pm Annual salary of £25,769 pro rata Serco have a new role as a Housekeeper. You will be responsible for executing cleaning duties in order to maint…
Skills: Cleaning, Housekeeping, Teamwork, Organisational Skills, English Communication
Portsmouth, England, United Kingdom · On-site
Trainee Tank Cleaner Location: Portsmouth, PO1 3LT Salary: Competitive salary plus excellent benefits Schedule: FT/Perm/37.5 hours Ready to impact a better future? As a Trainee Tank Cleaner in our Industrial Services tea…
Skills: Industrial Cleaning, Confined Space Entry, Health and Safety Compliance, Equipment Operation, Record Keeping
West Oxfordshire, England, United Kingdom · On-site
Survival Equipment Admin Support Location: Life Raft RAF Brize Norton – OX18 3LX Schedule: Perm/FT/37 hours - 08:00 - 17:00 Mon - Thu and Fri 0800 -14:00 Salary: £27,250 plus excellent benefits Ready to impact a better f…
Skills: Receptionist Duties, Office Administration, Microsoft Office 365, SharePoint, Customer Service
East Staffordshire, England, United Kingdom · On-site
$37k–$39k/yr
Location: HMP Dovegate, Staffordshire, ST14 8XR Salary: £37,412.50 - £38,629 per annum, pro rata plus excellent benefits Schedule: Part-time – two days per week / 16 hours per week Ready to impact a better future? As an …
Skills: Occupational Therapy Assessment, Intervention Design, Emotional Regulation, Sensory Regulation, Neurodiversity Support
Ipswich, England, United Kingdom · On-site
Housing Officer AASC Ipswich Full time, 37.5 hours per week. Monday – Friday Salary: £29,250.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. A company car will be provided. On …
Skills: Communication Skills, Property Management, Interpersonal Skills, MS Word, MS Excel
East Staffordshire, England, United Kingdom · On-site
$37k–$39k/yr
Location: HMP Dovegate, Staffordshire, ST14 8XR Salary: £37,412.50 - £38,629 per annum, pro rata plus excellent benefits Schedule: Part-time – one day per week Ready to impact a better future? As a Speech and Language Th…
Skills: Speech And Language Therapy, Clinical Assessment, Complex Communication Needs, Trauma-Informed Practice, Multidisciplinary Collaboration
East Staffordshire, England, United Kingdom · On-site
Location: HMP Dovegate, Staffordshire, ST14 8XR Salary: £52,000 per annum, pro rata plus excellent benefits Schedule: Part-time, 32 hours per week. Ready to impact a better future? As a Group Therapist in our Therapeutic…
Skills: Group Psychotherapy, Clinical Assessment, Case Formulation, Risk Management, Multi-disciplinary Collaboration
Orkney Islands, Scotland, United Kingdom · On-site
Freight Co-ordinator Location: Stromness, Orkney, KW16 3BH Salary: £32,755 plus excellent benefits Schedule: Full time 35 hours per week– flexibility required to support a 24/7 operational service and work 1 in 3 weekend…
Skills: Freight Coordination, Logistics Management, Stakeholder Engagement, Operational Planning, Resource Allocation
East Staffordshire, England, United Kingdom · On-site
Location: HMP Dovegate, Staffordshire, ST14 8XR Salary: £52,000 per annum plus excellent benefits Schedule: Full-time, 40 hours per week. Ready to impact a better future? As a Group Therapist in our Therapeutic Community…
Skills: Group Psychotherapy, Clinical Assessment, Treatment Planning, Forensic Psychology, Multidisciplinary Teamwork
United Kingdom · On-site
Band 7: Permanent, Full Time Ready to impact a better future? As a Chef in our Justice team, you’ll play a key role in delivering high-quality catering services within HMP Dovegate. You’ll help ensure meals are nutritiou…
Skills: Large-scale Catering, Food Safety Management, HACCP, Allergen Management, Menu Planning
London Borough of Richmond upon Thames, England, United Kingdom · On-site
$35k–$41k/yr
. Location: Richmond, TW2 7SG Salary: £35,000 – £40,500 per annum, depending on experience, plus excellent benefits Schedule: Permanent, full time – 40 hours per week Ready to impact a better future? As a Supervisor in o…
Skills: Team Leadership, People Management, Health And Safety, Resource Allocation, Performance Monitoring
United Kingdom · On-site
Location: HMP Fosse Way, Leicester, LE2 9RQ Salary: £27,103.12 per annum plus benefits Schedule: 40 hours per week, permanent Ready to impact a better future? As a Learner and Student Engagement Facilitator in our HMP Fo…
Skills: Educational Support, Learner Engagement, Personal Development, Communication Skills, Relationship Building
West Oxfordshire, England, United Kingdom · On-site
Deputy Security Manager Location: RAF Brize Norton, Carterton, Oxfordshire, OX18 3LX Salary: Competitive plus excellent benefits Schedule: 12 Month FTC /FT/37 Hours Ready to impact a better future? As a Deputy Security M…
Skills: People Leadership, Operational Performance Management, Security Compliance, Stakeholder Management, Customer Relationship Management
Portsmouth, England, United Kingdom · On-site
Deck Rating (AB) - Offshore Operations 12-month Fixed Term Contract - 6 weeks on 6 weeks off Renfrewshire Salary – Competitive including benefits Serco is looking for Deck Rating (AB) - Offshore Operations. The purpose o…
Skills: Berthing And Slipping, Ship Husbandry, Deck Machinery Operation, Crane Operation, Planned Maintenance
East Staffordshire, England, United Kingdom · On-site
$34k–$38k/yr
Functional Skills Teacher - Maths or Business Studies Location: HMP Dovegate, Staffordshire ST14 8XR Salary: £33,738 - £37,652 plus excellent benefits Schedule: 08.15 am – 5.00pm, Monday to Friday. 40 hours per week Read…
Skills: Teaching, Curriculum Development, Lesson Planning, Student Assessment, Individual Learning Plans
Bournemouth, England, United Kingdom • On-site
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Deliver safe and secure escorting and custody services for detainees during court proceedings. Ensure detainee welfare and maintain security within courtrooms, cells, and facilities.
Requires strong communication skills, the ability to remain calm under pressure, and reasonable physical fitness. A full UK driving licence is desirable, and candidates must have the right to work in the UK.
Location: Bournemouth BH7 7DS,
Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability we offer:
We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.
Keep people safe. Keep justice moving.
As a PCO, you’ll work as part of a team to deliver safe and secure escorting and custody services, ensuring detainee welfare at all times during court proceedings. You’ll be responsible for detainees throughout court proceedings until their return to custody or release. Key duties include:
What you need to do the job!
Our PCO’s come from a wide range of backgrounds—what matters most is your commitment to making a difference. You’ll receive full training through a 5½-week paid training course, plus ongoing support from experienced colleagues. Requirements of the role:
What we offer
Our recruitment process
Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.
This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).
All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.
Let’s impact a better future, together. Apply today.
#pecs #prisonercustodyofficercourts
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries, please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact [email protected].
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Offices: 16 Bartley Wood Business Park, Bartley Way, Hook, Hook, Hampshire RG27 9UY, GB · 1818 Library St, Reston, VA 20190, US
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Offices: 16 Bartley Wood Business Park, Bartley Way, Hook, Hook, Hampshire RG27 9UY, GB · 1818 Library St, Reston, VA 20190, US
