Birmingham, England, United Kingdom · Hybrid
Location: Longbridge, B31 2TS Salary: £30,000 plus excellent benefits Schedule: Permanent, Monday to Friday, 9 to 5pm, 37.5 hours per week Ready to impact a better future? As a Progression Job Coach in our Employment, Sk…
Skills: Coaching, Case Management, CV Writing, Interview Preparation, Job Search Support
North Lanarkshire, Scotland, United Kingdom · Hybrid
Contract Manager Location: Wishaw Hospital Salary: Upto £80,000 per annum plus excellent benefits Schedule: Full time Ready to impact a better future? As a Contract Manager within Serco’s UK & Europe Health division, you…
Skills: Hard FM Services Management, PFI Contract Management, Stakeholder Management, Financial Accountability, P&L Management
South Norfolk, England, United Kingdom · On-site
Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY Salary: £27,649 per annum plus enhancements and excellent benefits Schedule: Permanent, Full-time, 12-hour shifts, 4 on and 4 off Ready to impact a bett…
Skills: Conflict Resolution, De-escalation Techniques, CCTV Operation, Incident Reporting, First Aid
Sandwell, England, United Kingdom · Hybrid
Location: West Bromwich, B70 8GS Salary: £19,240 plus excellent benefits Schedule: Fixed Term Contract 18-months with study time included as part of the apprenticeship programme. Monday to Friday, 9am to 5pm (37.5 hours …
Skills: Customer Service, Front-of-house Management, Data Entry, Office Administration, Microsoft Word
Vale of White Horse, England, United Kingdom · On-site
Lead Administrator Location: Defence Academy, Shrivenham, Swindon, SN6 8LA Salary: £15527 plus excellent benefits Schedule: 12 Month FTC /PT/22 hours Ready to impact a better future? As a Lead Administrator in our Defenc…
Skills: Administration, Organisational skills, Stakeholder communication, Microsoft Outlook, Microsoft Word
The Stukeleys, England, United Kingdom · On-site
FMO Driver Location: RAF Alconbury, Huntingdon, Cambridgeshire Salary: competitive plus excellent benefits Schedule: Perm/FT/39 hours Ready to impact a better future? As a FMO Driver in our Defence team, you’ll play a vi…
Skills: Loading And Unloading, Furniture Installation, White Goods Testing, Warehouse Operations, Customer Service
Birchwood, England, United Kingdom · On-site
$28k–$34k/yr
Maintenance Operative AASC – Cheshire Full time – 37.5 hours per week. Salary – £27,500 to £33,500 depending on experience & skills, plus Serco benefits. Full UK driving licence must be held. Vehicle and tools provided. …
Skills: Joinery, Fitting, Plumbing, Painting & Decorating, Workflow Management
Birchwood, England, United Kingdom · On-site
$28k–$34k/yr
Maintenance Operative AASC – Bolton and Radcliffe Full time – 37.5 hours per week. Salary – £27,500 to £33,500 depending on experience & skills, plus Serco benefits. Full UK driving licence must be held. Vehicle and tool…
Skills: Joinery, Fitting, Plumbing, Painting & Decorating, Workflow Management
Stoke-on-Trent, England, United Kingdom · On-site
Domestic Assistant Harplands Hospital, Hilton Road, Stoke on Trent, ST4 6RR 30 hours per week. 5 days over 7 including weekends Salary - £25,272.00, plus Serco benefits. Main Purpose: Responsible for providing a high-qua…
Skills: Cleaning, Catering, Infection Control, Customer Service, Communication
South Norfolk, England, United Kingdom · On-site
Location: Norfolk and Norwich University Hospital, NR4 7UY Salary: £25,272 plus excellent benefits Schedule: Permanent, Monday to Friday, 7.5 hours per day starting between 7am and 9am and finishing no later than 8pm. Fl…
Skills: Customer Service, Food Preparation, Cash Handling, Hygiene Standards, Food Safety
Southampton, England, United Kingdom · On-site
Ward Host Assistant University Hospital Southampton, SO16 6YD Various shifts available, however, these shift times, cannot be changed. Monday – Friday 0730 – 1400 – 30 hours per week Monday – Friday 1430 – 1900 hours – 2…
Skills: Customer Service, Numeracy, Literacy, Food Service, Hygiene And Safety
Selborne, England, United Kingdom · On-site
Security Guard Location: TCS Oakhanger, Hampshire GU35 9JE Salary: Competitive plus excellent benefits Schedule: Perm/FT/ Shift-based role - 2 days (06.30am - 1830pm), 2 nights (18.30 - 06.30am) and 4 days off Ready to i…
Skills: CCTV Operation, Intrusion Detection Systems, Access Control, Patrolling, Security Reporting
Vale of White Horse, England, United Kingdom · On-site
Information Support Assistant Location: Defence Academy, Shrivenham SN6 8LA Salary: Competitive, plus excellent benefits Schedule: Perm/FT/37hours Ready to impact a better future? As an Information Support Assistant in o…
Skills: Customer Service, Information Management, Microsoft Teams, First-line IT Support, Microsoft Office
South Norfolk, England, United Kingdom · On-site
$30k–$32k/yr
Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY Salary: £29,744 to £32,328.27 plus excellent benefits Schedule: Permanent, Monday to Friday, 8am to 4pm (30 mins break) Ready to impact a better future?…
Skills: Carpentry, Building Maintenance, Repair Techniques, Problem Solving, Communication
West Oxfordshire, England, United Kingdom · On-site
Logistics Operative Location: Brize Norton, Carterton, Oxfordshire, OX18 3LX Salary: Competitive plus excellent benefits Schedule: Perm/FT/ 37 hours Ready to impact a better future? As a Logistics Operative in our RAF Br…
Skills: Stock Control, Inventory Management, Forklift Operation, Material Handling, Warehouse Management
East Staffordshire, England, United Kingdom · On-site
Governance Administrator Location: HMP Dovegate, Uttoxeter, ST14 8XR Salary: £26,510 per annum, plus excellent benefits Schedule: Monday to Friday- 40 hours per week Ready to impact a better future? As a Governance Admin…
Skills: Audit Processes, Governance Controls, Quality Assurance, Compliance Management, Report Writing
Orkney Islands, Scotland, United Kingdom · On-site
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employin…
Skills: Customer Service
Cardiff, Wales, United Kingdom · On-site
Location: Cardiff, CF10 3BW Salary: £30,000 plus excellent benefits Schedule: Fixed Term Contract 12-months, Monday to Friday, 9am to 5pm (37.5 hours per week), 5 days on-site Ready to impact a better future? As a Re-Eng…
Skills: Employability Coaching, Recruitment, Participant Engagement, Motivational Interviewing, Caseload Management
South Norfolk, England, United Kingdom · On-site
$26k–$29k/yr
Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY Salary: £25,688 to £28,518 plus excellent benefits Schedule: Permanent, Monday to Friday, 8am to 4pm (30 mins break) Ready to impact a better future? As…
Skills: Building Maintenance, Reactive Repairs, Planned Preventative Maintenance, Manual Handling, Customer Service
Southampton, England, United Kingdom · On-site
Location: University Hospital Southampton, SO16 6YD Salary: £25,194 per annum plus excellent benefits Schedule: Fulltime 37.5 hours per week working shifts between 6am and 7pm shifts will include weekends. Ready to impac…
Skills: Food Production, Food Hygiene, HACCP Principles, Kitchen Equipment Operation, Recipe Adherence
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The role involves coaching participants on the Restart scheme to overcome barriers and move into sustainable employment. Key duties include developing personalized action plans, providing practical job-search support, and engaging with employers to match participants to suitable roles.
Candidates should have experience in coaching, the employability sector, or IAG, and a passion for helping others succeed. A Level 3 qualification in IAG or education is preferred, along with strong IT skills and the ability to work in a performance-driven environment.
Location: Longbridge, B31 2TS
Salary: £30,000 plus excellent benefits
Schedule: Permanent, Monday to Friday, 9 to 5pm, 37.5 hours per week
Ready to impact a better future?
As a Progression Job Coach in our Employment, Skills and Enterprise team, you’ll work directly with Participants on the Restart scheme to help them overcome barriers and move into sustainable employment. Your work will have a direct, positive impact on individuals, communities and their future prospects.
You’ll empower people to build confidence, develop practical skills and navigate their way into work. You’ll do this by tailoring support to each person’s needs, creating an environment grounded in trust, care and purposeful coaching so they can progress with confidence.
What you’ll do as a Progression Job Coach
You’ll be entrusted to:
Does this sound like you?
You’ll be a great fit for this role if you have:
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Offices: 16 Bartley Wood Business Park, Bartley Way, Hook, Hook, Hampshire RG27 9UY, GB · 1818 Library St, Reston, VA 20190, US
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Offices: 16 Bartley Wood Business Park, Bartley Way, Hook, Hook, Hampshire RG27 9UY, GB · 1818 Library St, Reston, VA 20190, US
