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Jobs at Rewardsco (Now Hiring) — 10 open

Rewardsco logoRewardsco

Finance & Process Improvement Analyst (SQL, BI & Commercial Analytics)

Umhlanga Rocks, Kwazulu-Natal, South Africa · On-site

Mid level

We are seeking a commercially and operationally astute Finance and Process Improvement Analyst with strong SQL, BI, and data analytics capabilities to join our Financial Operations and Business Intelligence division. Thi…

Skills: Sql, Business Intelligence, Commercial Analytics, Business Process Re-engineering, Gap Analysis

Rewardsco logoRewardsco

Application Support Consultant

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Mid level

Join Rewardsco as an Application Support Consultant Solve, Support, Succeed – Be the Backbone of Our IT Excellence We're looking for Application Support Consultants to provide essential technical and application support …

Skills: Desktop Support, Application Support, Troubleshooting, SQL, Network Troubleshooting

Rewardsco logoRewardsco

Customer Care Consultants (FTC - 12months)

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Entry level

Kickstart Your Career as a Customer Care Consultant Got your matric? Great energy? Ready to learn, grow and build a real career? Then this opportunity is for you. Location : Durban Employment Type : Fixed term contract -…

Skills: Customer Service, Call Centre Operations, Telephone Etiquette, Conflict Resolution, Communication Skills

Rewardsco logoRewardsco

Customer Care Consultants

Sandton, Gauteng, South Africa · On-site

Entry level

Kickstart Your Career as a Customer Care Consultant Got your matric? Great energy? Ready to learn, grow and build a real career? Then this opportunity is for you. Location : Sandton, Johannesburg. At Rewardsco, our Custo…

Skills: Customer Service, Call Centre Operations, Conflict Resolution, Communication Skills, Telephone Etiquette

Rewardsco logoRewardsco

Sales Agent - Telco Newlines

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Entry level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and ca…

Skills: Outbound Telesales, Telco Sales, Communication Skills, Customer Service, Sales Goal Achievement

Rewardsco logoRewardsco

Sales Agent - Motor Warranty

Durban, KwaZulu-Natal, South Africa · On-site

Entry level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and ca…

Skills: Outbound Telesales, Motor Warranty Sales, Insurance Sales, Customer Service, Communication Skills

Rewardsco logoRewardsco

Sales Agent - Telco Upgrades

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Mid level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. We are now recruiting experienced Upgrade Agents to join our high performing Sales Team Enjoy banka…

Skills: Outbound Telesales, Customer Upgrading, Communication Skills, Sales Goal Achievement, Telco Industry Knowledge

Rewardsco logoRewardsco

Sales Agent - Gap Cover

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Entry level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy a base salary of R6500 plus uncapped commission , comprehensive benefits, a vibrant, supporti…

Skills: Outbound Telesales, Sales Closing, Communication Skills, Customer Service, Gap Cover Sales

Rewardsco logoRewardsco

Sales Agent - Telco Retentions

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Entry level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and ca…

Skills: Outbound Sales, Inbound Sales, Customer Retentions, Communication Skills, Sales Goal Achievement

Rewardsco logoRewardsco

Sales Agent - Funeral Cover

Umhlanga Rocks, KwaZulu-Natal, South Africa · On-site

Entry level

Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions. Enjoy a base salary of R6500 plus uncapped commission , comprehensive benefits, a vibrant, supporti…

Skills: Outbound Telesales, Funeral Cover Sales, Customer Service, Communication Skills, Sales Goal Achievement

Rewardsco logo

Finance & Process Improvement Analyst (SQL, BI & Commercial Analytics)

Rewardsco

Umhlanga Rocks, Kwazulu-Natal, South Africa • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling, On-site Pharmacy, In-house Nurse, In-house Restaurants
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The role focuses on driving revenue enhancements and operational efficiency through financial planning, process re-engineering, and data-driven insights. Key duties include developing revenue forecasts, designing SQL-based reporting tools, and implementing AI-powered predictive analytics.

Requirements

Candidates must have a bachelor's degree in a quantitative field and at least 2 years of experience as a financial analyst, preferably in a BPO or sales environment. Proficiency in SQL, Power BI, Tableau, and business process optimization is required.

Full job description

We are seeking a commercially and operationally astute Finance and Process Improvement Analyst with strong SQL, BI, and data analytics capabilities to join our Financial Operations and Business Intelligence division.

This role combines business process re-engineering, gap analysis, and solution management with financial and commercial insight, enabling data-driven decision-making across the full value chain.

The ideal candidate will drive revenue enhancements, predictive analytics and modeling, and AI-powered insights, while optimising operational processes.

They will collaborate with business unit leaders to enhance processes, evaluate operations critically, lead change initiatives, and deliver commercially and operationally viable solutions to senior leadership.

Key Responsibilities :

Financial Planning & Analysis

  • Deliver end-to-end revenue forecasts and cost-to-income analysis at divisional and campaign levels.
  • Develop and maintain variance reports and profitability models for weekly, monthly, and bi-annual budgeting cycles.
  • Analyse key financial levers: sales-to-activation rates, revenue per sale, commission efficiency, and cost attribution.
  • Provide real-time financial insights to guide sales execution, team deployment, resource allocation, and optimisation.

Business Process Re-Engineering & Solution Management

  • Identify operational and financial gaps through gap analysis and recommend solutions.
  • Redesign business processes to improve efficiency, reduce costs, and enhance commercial performance.
  • Implement changes collaboratively with stakeholders and track their impact.

Business Intelligence & Operational Analytics

  • Design and deploy SQL-based reporting tools, automated dashboards, and self-serve analytics.
  • Monitor and report on key metrics such as agent conversion rates, productivity ratios, and net revenue per agent.
  • Use BI and analytics to inform decision-making across the value chain, identify opportunities, and mitigate risks.

AI & Data Strategy

  • Support AI-driven analytics, predictive modelling, and campaign simulations to improve financial and operational outcomes.
  • Translate business needs into data-led strategies and performance-enhancing interventions.
  • Promote a culture of data-driven decision-making across the organisation.
  • Bachelor’s degree in Finance, Accounting, Business Analytics, Economics, Data Science, or related field.
  • 2+ years in a financial analyst role, preferably in a sales-led or BPO environment.
  • Advanced SQL skills for data extraction, manipulation, and modelling.
  • Proficiency in Microsoft Excel, Power BI, Tableau, and SSRS reporting.
  • Experience in business process re-engineering, gap analysis, and solution management.
  • Strong analytical mindset and ability to convert complex data into actionable insights.
  • Experience in forecasting, financial planning, and variance analysis.
  • Exposure to AI tools or predictive analytics platforms is an advantage.

Ideal Candidate Attributes:

  • Commercially and financially astute, curious, and data-driven.
  • Detail-oriented, methodical, and process-focused.
  • Strong communicator, confident in presenting findings and solutions to senior stakeholders.
  • Adaptable and responsive in a fast-paced, performance-driven environment.
  • Collaborative, proactive, and able to make decisions across the value chain.
  • Comprehensive Health and Wellness: Free access to Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling and on-site Pharmacy with an in-house Nurse
  • Top-Tier Resources and Amenities: Work with world-class technology, enjoy three in-house restaurants and take advantage of discounted grocery staples

Click this link to apply via our Careers Portal: https://www.rewardscocareers.com/search-jobs/

By applying for this role you are accepting Rewardsco’s Terms and Conditions. Click here to view them:

https://www.rewardscocareers.com/wp-content/uploads/2025/01/Rewardsco-Group-Privacy-Policy.pdf

Related keywords

SqlPower BITableauSsrsBusiness IntelligenceFinancial Planning & AnalysisBPOPredictive AnalyticsAIGap AnalysisProcess Re-engineeringRevenue ForecastingVariance AnalysisCommercial AnalyticsData ScienceEconomics

About Rewardsco

LinkedInVisit site

Leader in forging lifetime value.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Durban, Kwazulu-Natal
LinkedIn followers
20,184

Our People. Your Greatest Asset. In today’s competitive BPO landscape, you need a partner with the right people to adapt, innovate and drive your business forward. At Rewardsco, we redefine what it means to outsource. As a leading international BPO powerhouse headquartered in Durban, South Africa, we work alongside you, understanding your unique needs and offering bespoke solutions for your market. Partnering with us goes beyond a business decision, it’s a strategic move toward a globally connected, more efficient future for your company. Since 1996, we have used our tailored, scalable and cost-effective solutions to help companies FIND, WIN, RETAIN and GROW their customer base. From sales and distribution to support functions, we’re with you every step of the way, managing the full life-cycle of your customers’ journey through our optimised omnichannel solutions. How we do it: FIND: Lead Generation and Management Sales and Marketing WIN: Inbound and Outbound Sales Invoicing and Collections RETAIN: Customer Service and Support Customer Retention, Churn and Win-back GROW: Cross-Selling and Up-Selling CX and Customer Lifecycle Management Visit our website today and give your business the competitive edge by providing your customers with the support and service they deserve.

Offices: 2 Ncondo Place, uMhlanga, Durban, Kwazulu-Natal 4319, ZA

Sales OutsourcingProduct DevelopmentProduct DistributionContact Centre OutsourcingDirect sales consultingand TelecommunicationsLogisticsSalesLead Generation
View all jobs at Rewardsco

About Rewardsco

LinkedInVisit site

Leader in forging lifetime value.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Durban, Kwazulu-Natal
LinkedIn followers
20,184

Our People. Your Greatest Asset. In today’s competitive BPO landscape, you need a partner with the right people to adapt, innovate and drive your business forward. At Rewardsco, we redefine what it means to outsource. As a leading international BPO powerhouse headquartered in Durban, South Africa, we work alongside you, understanding your unique needs and offering bespoke solutions for your market. Partnering with us goes beyond a business decision, it’s a strategic move toward a globally connected, more efficient future for your company. Since 1996, we have used our tailored, scalable and cost-effective solutions to help companies FIND, WIN, RETAIN and GROW their customer base. From sales and distribution to support functions, we’re with you every step of the way, managing the full life-cycle of your customers’ journey through our optimised omnichannel solutions. How we do it: FIND: Lead Generation and Management Sales and Marketing WIN: Inbound and Outbound Sales Invoicing and Collections RETAIN: Customer Service and Support Customer Retention, Churn and Win-back GROW: Cross-Selling and Up-Selling CX and Customer Lifecycle Management Visit our website today and give your business the competitive edge by providing your customers with the support and service they deserve.

Offices: 2 Ncondo Place, uMhlanga, Durban, Kwazulu-Natal 4319, ZA

Sales OutsourcingProduct DevelopmentProduct DistributionContact Centre OutsourcingDirect sales consultingand TelecommunicationsLogisticsSalesLead Generation
View all jobs at Rewardsco

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