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Supervisor, Development Review and Integration (Reg. Growth, Devp & Sustainability Svcs)
Kitchener, Ontario, Canada · On-site
$104k–$131k/yr
Senior
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$21/hr–$23/hr
Internship, Temporary
high school, associate degree, bachelor degree
Posted 1d ago
~35 hrs/week
Responsibilities
The role involves verifying and processing social assistance payments and third-party invoices using provincial databases. It also provides clerical support and handles inquiries from clients, staff, and community agencies.
Requirements
Candidates must be currently registered as full-time secondary or post-secondary students in an accredited institution. Proficiency in Microsoft Office and basic knowledge of office and financial procedures are required.
Full job description
Job Number: 4658 Job Type: Student Vacancy Reason: Temporary Temp Contract Length: 4 Months Location: 150 Frederick St - Regional Admin Headquarters Job Category: Other Number of Positions: 1 Department: Income Support Operations Division: Corporate Services Hours of Work: 35 Work Schedule: Union: OTHER Grade: Student Grade 08 Salary Range: $21.06 - $23.40
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
Taking only what we need
Leaving some for others
Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
Duties/Responsibilities
Verifies, prints, and prepares social assistance payments generated by provincial social assistance database, and issues reloadable payment cards.
Processes third party invoices for payment (e.g., vision care, prescriptions).
Provides clerical and administrative support and client service to the Section. Enters information in databases.
Responds to inquiries from clients, staff, vendors and community agencies, or directs to appropriate staff.
Processes mail.
Uses provincial software to confirm information, process payments, and respond to client inquiries.
Uses a computer approximately 80% of the time. Communicates with third parties, clients and staff approximately 20% of the time.
Works in a standard office environment.
Performs related duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of general office procedures, analysis, word processing, customer service, basic accounting, and financial procedures, acquired through current enrollment in a post-secondary program.
Knowledge of and ability to comply with policies, procedures, and related legislation (e.g., privacy).
Organization skills to process client and administrative requests according to established guidelines.
Ability to work independently and adapt to changing priorities.
Communication skills to provide customer service and respond to client inquiries; gather required information; take messages; and participate as an effective team member.
Computer skills with ability to use software such as Microsoft Office (including Excel) and provincial systems.
Ability to take accurate messages.
Additional Knowledge, Skills, and Abilities
To be considered for employment as a student, a person must be: registered as a full-time secondary or post-secondary student in an accredited institution, or currently recognized as having full-time status by the academic institution but applying for a school vacation, practicum or work term, or returning to full-time studies in the next academic term. Students who are in their final year of academic study and who are not intending to return to full-time studies are eligible for student employment up until the time they convocate. Students participating in education and retraining programs at the post- secondary level, though not full-time students, are eligible for related student employment opportunities, where appropriate.
Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.
We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
members of groups that commonly experience discrimination due to race, ancestry, religion and/or spiritual beliefs, or place of origin;
persons with visible and/or invisible (physical and/or mental) disabilities;
persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions
For questions or to request accommodations during your recruitment, onboarding or employment, please contact [email protected], or by calling our Service First Contact Centre at phone number (519) 575-4400.
Use of Artificial Intelligence in the Hiring Process: Region of Waterloo may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.
Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).
Related keywords
Social AssistanceIncome SupportPayment ProcessingProvincial SoftwareClerical SupportDatabase ManagementPublic SectorAdministrative SupportMicrosoft ExcelCustomer Service
The Region of Waterloo touches the lives of citizens, every day. We are responsible for more than 60 per cent of municipal government services in this community including; waste, transit (GRT and ION), growth planning, heritage, rural libraries, major roads, water supply, sewage treatment, ambulance service, Public Health, community housing and more.
The Region of Waterloo is one of this area's top employers. We employ more than 3,500 people in a wide variety of fields: community and social services, health care, arts, culture and recreation, natural and applied sciences, skilled trades, administrative support and much more.
The Region offers competitive wages, pensions and benefits, but there is so much more that makes us an outstanding employer, including:
• Employee fitness centres
• Tuition assistance program
• Alternative work arrangements
• Time for family medical leave
• Employee events and casual days
• In-house learning and leadership development
• Secondment opportunities
The Region’s employees feel valued for the difference they make in our community every day. If you are passionate about making a difference, visit our website and check out our job postings at www.regionofwaterloo.ca/jobs .
Offices: 150 Frederick Street, Kitchener, Ontario N2G 4J3, CA · 99 Regina Street South, Waterloo, Ontario N2J 4V3, US · 150 Main Street, Cambridge, Ontario, CA
The Region of Waterloo touches the lives of citizens, every day. We are responsible for more than 60 per cent of municipal government services in this community including; waste, transit (GRT and ION), growth planning, heritage, rural libraries, major roads, water supply, sewage treatment, ambulance service, Public Health, community housing and more.
The Region of Waterloo is one of this area's top employers. We employ more than 3,500 people in a wide variety of fields: community and social services, health care, arts, culture and recreation, natural and applied sciences, skilled trades, administrative support and much more.
The Region offers competitive wages, pensions and benefits, but there is so much more that makes us an outstanding employer, including:
• Employee fitness centres
• Tuition assistance program
• Alternative work arrangements
• Time for family medical leave
• Employee events and casual days
• In-house learning and leadership development
• Secondment opportunities
The Region’s employees feel valued for the difference they make in our community every day. If you are passionate about making a difference, visit our website and check out our job postings at www.regionofwaterloo.ca/jobs .
Offices: 150 Frederick Street, Kitchener, Ontario N2G 4J3, CA · 99 Regina Street South, Waterloo, Ontario N2J 4V3, US · 150 Main Street, Cambridge, Ontario, CA