Doha, Qatar · On-site
We are seeking a motivated and forward-thinking Manager Talent Assessment & Development, Customer Experience to join our Cabin Services team in Doha, Qatar. In this role, you will lead the development and enhancement of …
Skills: Talent Management, Competency Framework Design, Performance Management, Leadership Development, Succession Planning
Ahmedabad, Gujarat, India · On-site
Qatar Airways is seeking experienced professionals for the role of Digital Transformation & AI Senior Analyst based at Combined Delivery Center (CDC) in Ahmedabad, India. The Digital Transformation & AI Senior Analyst de…
Skills: AI/ML Engineering, Python, SQL, Data Modeling, Natural Language Processing
Doha, Qatar · On-site
About this role: This is a Master Black Belt that builds, governs, and sustains Qatar Airways Group's Lean Six Sigma capability through the Process Excellence Academy. The role owns the design, delivery, and certificatio…
Skills: Lean Six Sigma, Master Black Belt, Process Excellence, Curriculum Design, Coaching and Mentoring
Doha, Qatar · On-site
About this role: In this role you will lead the day to day operations of GBS Outstations as well as focusing on end-to-end transformation, harmonisation and centralisation of finance and back-office processes currently p…
Skills: Finance Transformation, GBS Operations, Internal Controls, IFRS Compliance, Process Harmonisation
Doha, Qatar · On-site
About the role As an Aircraft Mechanic – IFE ( Avionics Shop) you will be responsible to perform all required work in accordance with approved technical data, QR standards and procedures; meeting the highest shop practic…
Skills: IFE Component Maintenance, Soldering, Wiring Repairs, Connector Maintenance, EWIS Practices
Doha, Qatar · On-site
About the Role To provide passengers transportation and logistic support while operating the heavy vehicles and other assigned vehicles within designated operational teams in order to deliver services in such matter to m…
Skills: Heavy Vehicle Operation, Passenger Transportation, Customer Service, Airport Driving SOPs, Time Management
Doha, Qatar · On-site
At Qatar Airways Engineering CAMO, we ensure the continued airworthiness, safety, and reliability of our world-class fleet. Our Technical Services team provides expert engineering support, drives fleet reliability, manag…
Skills: Technical Management, Fleet Engineering, Regulatory Compliance, Predictive Maintenance, Design Organisation Approval
Doha, Qatar · On-site
About the role We are currently recruiting for Licensed Aircraft Engineer Level I - Line Maintenance (Avionics - B2) under Line Maintenance in Doha, Qatar As a Licensed Aircraft Engineer Level I - Line Maintenance , you …
Skills: Aircraft Maintenance, Avionics, Line Maintenance, Technical Troubleshooting, Quality Assurance
Doha, Qatar · On-site
About The Role To ensure the accurate collection and deposit of sale generated from QAS EBT, Porter Services, Oryx Lounge and ad hoc cash handling QDF Sales etc. Effectively handle all cash and credit transactions on a d…
Skills: Cash Handling, Bank Reconciliation, ERP Systems, Journal Entries, Treasury Operations
Doha, Qatar · On-site
The Restaurant Manager is responsible for the consistent delivery of the Restaurant's sales, service & standards within the designated area and for ensuring that profit targets are achieved and maximized whilst demonstra…
Skills: Commercial & Financial Acumen, Food Safety & Hygiene Standards, Leadership, Strategic Thinking, Adaptability
Doha, Qatar · On-site
About the role Drive the implementation and management of the commercial/distribution strategy related to business/leisure sales channels which include (but not limited to) Corporate, Beyond Business, TMC, Meetings, Ince…
Doha, Qatar · On-site
About the Role: As a Sous Chef, you will be responsible for the kitchen and ensure that the food used is of top quality to a five star standard, and that are cost efficient and constantly liaise with the Culinary Support…
Skills: Kitchen Management, Food Safety, Hygiene Standards, Menu Specification, Cost Control
Doha, Qatar · On-site
About the Role: As a Chef De Partie, you will be responsible for day-to-day operation of a larger section of kitchen with a specific team and responsibilities towards a section of lounge operation. You will also be respo…
Skills: Kitchen Management, Food Safety, Hygiene Standards, Staff Training, Inventory Management
Doha, Qatar · On-site
About the role As Manager Retail Operations / Senior Retail Manager, you will be responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effect…
Skills: Retail Operations Management, Sales Forecasting, Visual Merchandising, Customer Service Excellence, Staff Scheduling
Singapore, Maharashtra, India · On-site
About Your Job As Aircraft Mechanic, you are responsible for the delivery of aircraft maintenance services in Singapore for Qatar Airways. You will support all operational requirements under supervision of the Station Ma…
Skills: Aircraft Maintenance, Line Maintenance, Technical Documentation, AOG Support, Aircraft Inspection
Singapore, Maharashtra, India · On-site
The Duty Engineer is responsible for the delivery of Aircraft Maintenance service in Singapore. This role will support the operations effectively by providing the required specialized knowledge and skills. The successful…
Skills: Aircraft Maintenance, Line Maintenance, Technical Decision-Making, Fleet Performance Management, Shift Handover Management
Doha, Qatar · On-site
The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplace…
Skills: Data Analysis, Data Governance, ETL Processes, Data Modeling, Project Management
Doha, Qatar · On-site
The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and…
Skills: Data Mining, Statistical Analysis, Predictive Modeling, Data Visualization, SQL
Doha, Qatar · On-site
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our HR Business Partnering team as a Senior HR Business Partner to be based in Doha, Qatar. As a Senior HR Business Partner, you will serve…
Skills: HR Business Partnering, People Strategy, Organizational Design, Change Management, Performance Management
Ahmedabad, Gujarat, India · On-site
Qatar Airways is recruiting for the role of Customer services agent within Contact Centre based in Ahmedabad, India. The position will be responsible for providing service excellence to Qatar Airways customers through di…
Skills: Customer Service, Airline Reservations, Ticketing, Amadeus GDS, Upselling
Doha, Qatar • On-site
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Lead the development of talent assessment, performance management, and employee development initiatives for Cabin Services and Customer Experience. Design competency frameworks and development pathways to build a high-performing workforce and strengthen leadership capabilities.
Requires a Bachelor's degree and at least 8 years of relevant experience in talent or organizational development. Candidates must possess strong analytical skills, proficiency in Power BI and Microsoft 365, and experience designing competency models.
We are seeking a motivated and forward-thinking Manager Talent Assessment & Development, Customer Experience to join our Cabin Services team in Doha, Qatar.
In this role, you will lead the development and enhancement of talent assessment, performance management, and employee development initiatives across Cabin Services and Customer Experience. You will help build a high-performing workforce by designing competency frameworks, implementing assessment methodologies, identifying high-potential talent, and creating development pathways that support operational excellence and leadership growth. Working closely with operational leaders, training teams, recruitment, and HR partners, you will leverage performance insights and industry best practices to strengthen service standards, drive employee development, and ensure the organization is equipped with the capabilities needed for future success.
Your Key Responsibilities includes:
Strategic:
Performance Management
Assessment & Competency Frameworks
Talent & Leadership Development
Continuous Improvement
Stakeholder Management
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
The successful candidate must have the following qualifications and experience:
Essential
Preferred
Skills & Competencies
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Official page of Qatar Airways. Follow us for the latest news and announcements.
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and one of the youngest and most advanced aircraft fleet in the sky. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024, 2025) - World's Best Business Class (2010, 2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) - World’s Best Business Class Airline Lounge (2013, 2014, 2016, 2017, 2021, 2023, 2024, 2025) - Best Airline in the Middle East (2011, 2012, 2013, 2014, 2015, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) Connecting through its Doha hub, Qatar Airways serves more than 170 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America. Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career. Please visit www.qatarairways.com/support if you require a response to a formal complaint.
Offices: Old Airport Rd., Doha, 22550, QA · Rua Samuel Morse, 134, Sao Paulo, SP 04576-060, BR · 350 5th Ave, New York, NY 10118, US · 6600 N Andrews Ave, Fort Lauderdale, FL 33309, US
Official page of Qatar Airways. Follow us for the latest news and announcements.
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and one of the youngest and most advanced aircraft fleet in the sky. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024, 2025) - World's Best Business Class (2010, 2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) - World’s Best Business Class Airline Lounge (2013, 2014, 2016, 2017, 2021, 2023, 2024, 2025) - Best Airline in the Middle East (2011, 2012, 2013, 2014, 2015, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) Connecting through its Doha hub, Qatar Airways serves more than 170 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America. Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career. Please visit www.qatarairways.com/support if you require a response to a formal complaint.
Offices: Old Airport Rd., Doha, 22550, QA · Rua Samuel Morse, 134, Sao Paulo, SP 04576-060, BR · 350 5th Ave, New York, NY 10118, US · 6600 N Andrews Ave, Fort Lauderdale, FL 33309, US
