Toronto, Ontario, Canada · Hybrid
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Technical Support, Email Administration, Active Directory, IP Networking, Cloud Services
Colorado Springs, Colorado, United States · Remote OK
$102k–$214k/yr
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Technical Support, Network Security, Endpoint Security, Linux Security Tools, Cloud Environments
Draper, Utah, United States · Hybrid
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Inside Sales, MSP Sales, Lead Generation, CRM Management, Product Demonstrations
Florida, United States · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Field Sales, Cybersecurity Solutions, Account Planning, Executive Selling, Channel Partner Management
Cork, Munster, Ireland · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Order Management, Quote-to-Cash, CRM, ERP, Salesforce
Sunnyvale, California, United States · Hybrid
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Account Management, Renewal Sales, Salesforce, Microsoft Excel, Brazilian Portuguese Fluency
Toronto, Ontario, Canada · Remote OK
$153k–$294k/yr
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Python, TypeScript, Node.js, LangGraph, OpenAI Agents SDK
Cork, Munster, Ireland · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Collections, Accounts Receivable, Credit Analysis, Customer Service, Microsoft Excel
India · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Data Loss Prevention, Insider Threat Management, Cloud Application Security Broker, Data Security Posture Management, IT Consulting
Minnesota, United States · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Enterprise Sales, Cybersecurity Solutions, Account Planning, Executive Selling, Channel Partner Management
Paris, Ile-de-France, France · Remote OK
$92k–$194k/yr
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Data Security, Insider Threat Management, Endpoint DLP, Cloud Application Security Broker, Data Security Posture Management
Sunnyvale, California, United States · Hybrid
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Net New Business Generation, Complex Multi-product Architecture Selling, C-level Executive Engagement, Full Sales Cycle Management, Cold Calling
Pittsburgh, Pennsylvania, United States · Hybrid
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Enterprise Software Sales, Public Sector Sales, Prospecting, Negotiation, Closing
Illinois, United States · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Enterprise Sales, Solution Selling, C-Level Relationship Management, Account Strategy, Salesforce
Connecticut, United States · Remote OK
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Sales Engineering, Cybersecurity, Solution Design, Product Demonstrations, Proof of Concept
Sunnyvale, California, United States · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Channel Sales Strategy, Executive Leadership, Partner Ecosystem Management, Revenue Growth, Strategic Partnerships
Cordoba, Córdoba, Argentina · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Linux, Solaris, Network Configuration, Email Systems, UNIX System Administration
Seoul, South Korea · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Business Development, Cold Calling, Email Prospecting, Lead Qualification, Salesforce.com
Texas, United States · On-site
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Partner Account Management, Channel Sales, MSP Sales, Prospecting, Account Management
Budapest, Central Hungary, Hungary · Remote OK
About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large…
Skills: Technical Sales, Pre-sales Process, Cybersecurity, Collaboration Security, Data Protection
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Provide enterprise-level technical support for email archiving software via phone and ticketing systems. Act as a liaison between customers and engineering teams to resolve complex configuration and system issues.
Requires 2+ years of technical support experience with a strong understanding of Microsoft Exchange, SMTP, and Active Directory. Must be legally authorized to work in Canada and possess strong troubleshooting skills for distributed system environments.
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Proofpoint is seeking a Contract Associate Product Support Engineer for our Enterprise Email Archiving Software. The successful candidate will possess an understanding of email administration and security, Active Directory (AD), IP networking, cloud services and will be highly experienced in providing excellent customer service and problem escalation/resolution.
Individuals successful in this role may have also worked as:
This role requires in-office presence 4 days a week
As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Intent-based protection for every human and every AI agent, across all data.
Offices: 925 W Maude Ave, Sunnyvale, California 94085, US · Denver, CO, US · Draper, UT, US · Pittsburgh, PA, US · Toronto, Ontario, CA
Intent-based protection for every human and every AI agent, across all data.
Offices: 925 W Maude Ave, Sunnyvale, California 94085, US · Denver, CO, US · Draper, UT, US · Pittsburgh, PA, US · Toronto, Ontario, CA
