Draper, Utah, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Technical Support, PC Hardware, PC Software, System Administration, Help Desk Operations
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: ASC 740, Federal Tax Compliance, Multi-state Tax Compliance, Tax Provision, SEC Filings
Atlanta, Georgia, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: SOX 404 Compliance, Internal Controls Design, Risk Management, Audit Preparedness, Project Management
Atlanta, Georgia, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Treasury Management, Financial Analysis, Advanced Excel, Financial Modeling, Legal Document Interpretation
Hartford, Connecticut, United States · Remote OK
$61k–$66k/yr
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: B2B Sales, Cold Calling, Account Management, Prospecting, Salesforce
Boston, Massachusetts, United States · Remote OK
$61k–$66k/yr
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: B2B Sales, Cold Calling, Account Management, Prospecting, Salesforce
New Haven, Connecticut, United States · Remote OK
$61k–$66k/yr
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: B2B Sales, Cold Calling, Account Management, Prospecting, Salesforce
Providence, Rhode Island, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: B2B Sales, Cold Calling, Account Management, Prospecting, Salesforce
Georgia, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Delivery Management, SDLC, Kanban, Scrum, Jira
Texas, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Delivery Management, SDLC, Kanban, Scrum, Jira
Michigan, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Delivery Management, SDLC, Kanban, Scrum, Jira
Florida, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Delivery Management, SDLC, Kanban, Scrum, Jira
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: AI Governance, GRC, Risk Assessment, Policy Management, Controls Testing
Atlanta, Georgia, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Account Management, Financial Acumen, Analytical Skills, Operations Skills, Microsoft Office
Philadelphia, Pennsylvania, United States · On-site
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Sales Strategy, Channel Management, Relationship Building, Business Planning, CRM
District of Columbia, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Sales Strategy, Channel Management, Relationship Building, Business Planning, Salesforce.com
Draper, Utah, United States • Hybrid
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Provide technical support via phone, chat, and email while resolving desktop and application issues. Manage system administration duties and execute requests for hardware and software installations.
Requires 1 to 2 years of information system experience, including at least one year working with PC hardware and software. Must be able to lift up to 40 lbs and thrive in a fast-paced environment.
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring an Associate Tech Support Technician to help grow our company and ensure
our mission is achieved!
This role is a hybrid position and will work some in our corporate office in Draper, UT.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver.
YOU ARE: A highly skilled tech guru who is quick thinking, pays attention to details, likes a challenge, enjoys learning and will provide critical support to our Progressive Employees across different realms. You’ll be set up in a NOC environment to help the overall health and availability of our systems and company.
Responds to phone calls, live chats, emails and personal requests for technical support
Escalate issues and provide updates to stakeholders for desktop and application tickets
identify, research and resolve technical problems
Document, Track and monitor problems to ensure a timely resolution
Manage and execute requests for multiple technical needs, including computer peripherals, laptops, desktops and software installation
Provide detailed diagnostics summary for next tier level support
Facilitate logins, account support and various other system administration duties
Knowledge of commonly used concepts, practices and procedures within a Help Desk/Service Desk Environment
1 to 2 years of information system experience, including 1 year of experience working directly with PC Hardware and Software
Ability to lift, up to 40 lbs.
Ability to walk, bend, stoop, balance and reach for extended periods of time
Ability to thrive in a fast-paced, startup environment
AI-enabled tools are already part of how work gets done across our organization, and that’s only going to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Our Mission is to create a better today and unlock the possibilities of tomorrow through financial empowerment. OUR VALUES • We Value People Above All Else • We Do The Right Thing - Period • We Innovate & Simplify • We Have GRIT DIVERSITY @ PROG We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve. OUR AWARDS 2024 • Best Companies to Work For (U.S. News) • Best Companies to Work For (Utah Business Magazine) 2023 • Shatter List (Women Tech Council) 2022 • Shatter List (Women Tech Council) 2021 • Shatter List (Women Tech Council) • Business Equality Leader (Equality Utah) • Best Companies to Work For (Utah Business Magazine) • Best Places to Work (Phoenix Business Journal) 2020 • Shatter List (Women Tech Council) • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Journal) 2019 • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Magazine) Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..
Offices: 256 W. Data Drive, Draper, Utah 84020, US
Our Mission is to create a better today and unlock the possibilities of tomorrow through financial empowerment. OUR VALUES • We Value People Above All Else • We Do The Right Thing - Period • We Innovate & Simplify • We Have GRIT DIVERSITY @ PROG We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve. OUR AWARDS 2024 • Best Companies to Work For (U.S. News) • Best Companies to Work For (Utah Business Magazine) 2023 • Shatter List (Women Tech Council) 2022 • Shatter List (Women Tech Council) 2021 • Shatter List (Women Tech Council) • Business Equality Leader (Equality Utah) • Best Companies to Work For (Utah Business Magazine) • Best Places to Work (Phoenix Business Journal) 2020 • Shatter List (Women Tech Council) • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Journal) 2019 • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Magazine) Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..
Offices: 256 W. Data Drive, Draper, Utah 84020, US
