Glendale, Arizona, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Collections, Customer Service, Communication, Typing, Computer Literacy
Utah, United States · Remote Solely
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workforce transformation, Change management, People enablement, Talent strategy, Role design
El Paso, Texas, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Retail Sales, Field Sales, Account Management, Cold Calling, Prospecting
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Product Management, Digital Customer Experience, Data Analysis, Roadmap Development, Cross-functional Leadership
Houston, Texas, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Sales, Account Management, Cold Calling, Prospecting, Business Development
El Paso, Texas, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Customer Service, Collections, Verbal Communication, Written Communication, Computer Literacy
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Product Management, Digital Experience, Data Analysis, Roadmap Development, Cross-functional Leadership
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Financial Planning & Analysis, Retail Finance, Unit Economics, Financial Modeling, Forecasting
Draper, Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Collections, Customer Service, Spanish Fluency, English Fluency, Communication Skills
Michigan, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workday Payroll, Payroll processing, Multi-state payroll, ADP SmartCompliance, Payroll tax
Arizona, United States · Remote Solely
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workforce Transformation, Change Management, People Enablement, AI Transformation, Workflow Design
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workforce transformation, People enablement, Change management, AI-enabled workflows, Manager support
Florida, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workday Payroll, Payroll processing, Multi-state payroll, ADP SmartCompliance, Payroll tax
Texas, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Nortridge Loan Servicing, C#, .NET Core, SQL Server, T-SQL
Georgia, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workday Payroll, Multi-state payroll, ADP SmartCompliance, Payroll tax reconciliation, Equity transaction settlement
Utah, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workday Payroll, Payroll processing, Multi-state payroll, ADP SmartCompliance, Payroll tax
Tennessee, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Nortridge Loan Servicing, C#, .NET Core, SQL Server, T-SQL
Pennsylvania, United States · Hybrid
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Nortridge Loan Servicing, C#, .NET Core, SQL Server, T-SQL
Georgia, United States · Remote Solely
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workforce transformation, Change management, People enablement, AI-enabled workflows, Role design
Texas, United States · Remote OK
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people…
Skills: Workday Payroll, Payroll processing, Multi-state payroll, ADP SmartCompliance, Payroll tax
Glendale, Arizona, United States • Remote OK
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The role involves managing both inbound and outbound calls to collect on past-due accounts. You will provide high-quality support and service to customers while maintaining operational excellence.
Candidates must have prior collections or customer service experience and be located within a 60-mile radius of Glendale, Arizona. A high school diploma or GED is required, along with a stable, high-speed wired internet connection for the home office.
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.
We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely within a 60-mile radius of Glendale, Arizona. Your application will not be considered if you do not meet this requirement.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it’s incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.
Responsible for outbound and inbound calls, collecting on accounts that are past due
Provide top tier support and service to our customers
Start Date: Monday, September 7, 2026
Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 7:30AM-4:00PM; 100% attendance required
Full Time Shifts Available: Monday through Friday, 10:30AM-7:00PM
Saturdays Required: 5:30AM-2:00PM
Compensation: $17.00/HR + BONUS
Verified Spanish fluency will receive a 5% hourly pay increase
After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: http://app.ribbon.ai/interview/d904a457?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06
Customer Service and prior collections experience with impeccable interpersonal skills
Excellent verbal and written communication skills
Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
Phone experience in a customer service/call center environment
High school diploma or GED equivalent, must also be 18 years or older
AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.
Other qualified experience can include call center, sales, retention, resolution, debt recovery, delinquency, negotiations, repossessions
You must be located within a 60-mile radius of Glendale, AZ
You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Our Mission is to create a better today and unlock the possibilities of tomorrow through financial empowerment. OUR VALUES • We Value People Above All Else • We Do The Right Thing - Period • We Innovate & Simplify • We Have GRIT DIVERSITY @ PROG We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve. OUR AWARDS 2024 • Best Companies to Work For (U.S. News) • Best Companies to Work For (Utah Business Magazine) 2023 • Shatter List (Women Tech Council) 2022 • Shatter List (Women Tech Council) 2021 • Shatter List (Women Tech Council) • Business Equality Leader (Equality Utah) • Best Companies to Work For (Utah Business Magazine) • Best Places to Work (Phoenix Business Journal) 2020 • Shatter List (Women Tech Council) • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Journal) 2019 • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Magazine) Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..
Offices: 256 W. Data Drive, Draper, Utah 84020, US
Our Mission is to create a better today and unlock the possibilities of tomorrow through financial empowerment. OUR VALUES • We Value People Above All Else • We Do The Right Thing - Period • We Innovate & Simplify • We Have GRIT DIVERSITY @ PROG We believe that diversity – of people and ideas – inspires innovation and improves communities. Progressive Leasing strives to be an inclusive organization that reflects the diversity of the customers we proudly serve. OUR AWARDS 2024 • Best Companies to Work For (U.S. News) • Best Companies to Work For (Utah Business Magazine) 2023 • Shatter List (Women Tech Council) 2022 • Shatter List (Women Tech Council) 2021 • Shatter List (Women Tech Council) • Business Equality Leader (Equality Utah) • Best Companies to Work For (Utah Business Magazine) • Best Places to Work (Phoenix Business Journal) 2020 • Shatter List (Women Tech Council) • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Journal) 2019 • Best Companies to Work For (Utah Business Magazine) • Utah's Fast 50 (Utah Business Magazine) Progressive Leasing is a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options and flexible terms intended to help credit challenged customers achieve merchandise ownership. The company has helped millions of consumers acquire furniture, appliances, jewelry, electronics, mattresses, cell phones, and other products consumers need by utilizing a technology-based proprietary platform that provides instant decisioning results. Progressive Leasing is owned by PROG Holdings, Inc. (NYSE:PRG), a fintech holding company based in Salt Lake City, Utah. More information on Progressive Leasing can be found on the company’s website, https://progleasing.com..
Offices: 256 W. Data Drive, Draper, Utah 84020, US
