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Jobs at Progess USA, Inc (Now Hiring) — 10 open

Progess USA, Inc

Call Center Rep

Raleigh, North Carolina, United States · On-site

Mid level

Wake Orthopedics a multi-specialty orthopaedic group with multiple locations in Wake County, NC is seeking a certified Scheduling Representative to fill a full-time Call Center position, in our Raleigh office location. W…

Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Call Handling, Epic EHR

Progess USA, Inc

Healthcare AR Specialist: Claim Follow-Up & Denials (Orthopedic)

Raleigh, North Carolina, United States · Hybrid

Mid level

Wake Orthopedics a multi-specialty orthopedic group with multiple locations in Wake County, NC is seeking an Account Receivable Denial Management Specialist to fill a full-time hybrid-remote position. We offer a unique w…

Skills: Denial Management, Accounts Receivable, Medical Billing, Medical Coding, CPT

Progess USA, Inc

Occupational Therapist

Raleigh, North Carolina, United States · On-site

Mid level

Wake Orthopedics a multi-specialty orthopaedic group with multiple locations in Wake County, NC is seeking two Occupational Therapist to fill our full-time Hand Therapist position, splitting time between our North Raleig…

Skills: Patient Evaluation, Hand Therapy, Clinical Documentation, Treatment Modalities, Patient Communication

Progess USA, Inc

PT Aide

Fuquay-Varina, North Carolina, United States · On-site

Entry level

Multi-Specialty Orthopaedic group with multiple locations in Wake County, NC is seeking a fulltime Therapy Aide to join our team. The position will be located at our Fuquay Varina Office, however, coverage at another loc…

Skills: Patient Care, Rehabilitation Monitoring, Communication Skills, HIPAA Compliance, Scheduling

Progess USA, Inc

Athletic Trainer- Outreach

Raleigh, North Carolina, United States · On-site

Entry level

Multi-Specialty Orthopedic group with multiple locations in Wake County, NC is seeking a full-time Certified Athletic Trainer to provide outreach coverage at a Raleigh Area High School. We offer a unique work environment…

Skills: Injury Prevention, Assessment, Treatment, Rehabilitation, Athletic Training

Progess USA, Inc

Athletic Trainer- First Assist

Raleigh, North Carolina, United States · On-site

Entry level

Wake Orthopaedics is a muti-specialty group with 10 locations in Wake County, NC. We are seeking a full-time Certified Athletic Trainer to work directly with a surgeon in our North Raleigh office. We offer a unique work …

Skills: Surgical Assisting, Patient Care, Triage, Cast Application, DME Fitting

Progess USA, Inc

Cast Technician (Training Provided)

Raleigh, North Carolina, United States · On-site

Entry level

Wake Orthopaedics is a multi-practice with multiple 10 locations in Wake County, NC. We are seeking a fulltime Orthopedic Technologist/Cast Technician or Athletic Trainer. We offer a unique work environment promoting per…

Skills: Cast Application, Cast Removal, Patient Triage, DME Fitting, Epic EHR

Progess USA, Inc

Medical Billing (A/R)

Raleigh, North Carolina, United States · On-site

Mid level

Wake Orthopaedics a multi-specialty orthopaedic group with multiple locations in Wake County, NC is seeking to fill a fulltime Medical Billing position. The position is specifically for the AR department handing denied c…

Skills: Medical Billing, Accounts Receivable, CPT Coding, ICD Coding, Modifiers

Progess USA, Inc

Regional Practice Manager

Cary, North Carolina, United States · On-site

Senior+

Wake Orthopaedics a multi-specialty orthopedic group with multiple locations in Wake County, NC is seeking a Regional Practice Manager to oversee our Cary region. We offer a unique work environment promoting personal and…

Skills: Clinical Leadership, Personnel Management, Operational Data Management, Strategic Planning, Staffing

Progess USA, Inc

Physical Therapist

Wake Forest, North Carolina, United States · On-site

Mid level

Wake Orthopedics a multi-specialty orthopaedic group with multiple locations in Wake County, NC is seeking a Physical Therapist to fill a full-time position, in our Wake Forest office location. We offer a unique work env…

Skills: Physical Therapy, Patient Care Planning, Epic EHR, CPT Coding, ICD Coding

Call Center Rep

Progess USA, Inc

Raleigh, North Carolina, United States • On-site

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Mid level

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  • Full-time
  • Weekly Pay, PTO Buyback, Health Insurance
  • Posted 13d ago
  • ~40 hrs/week

Responsibilities

The role involves managing inbound calls, scheduling patient appointments, and registering patients within the Epic EHR system. The representative also coordinates with clinical staff to ensure patient medical questions are addressed timely.

Requirements

Two years of experience in a medical office is preferred, though the employer is willing to train the right candidate. The ideal candidate should be highly motivated, team-focused, and empathetic toward patients.

Full job description

Wake Orthopedics a multi-specialty orthopaedic group with multiple locations in Wake County, NC is seeking a certified Scheduling Representative to fill a full-time Call Center position, in our Raleigh office location. We offer a unique work environment promoting personal and professional growth. We offer the highest quality care for pediatric and adult patients. Our practices provide a full range of orthopaedic services including advanced diagnostic imaging, innovative treatment options, minimally invasive and traditional procedures, and rehabilitation services. Whether it be recovering from a broken bone, joint replacement surgery, a sports injury or a fracture – our goal is to get patients back to doing the things they love. 

We offer:

  • Weekly Pay
  • PTO Buyback: Sell your PTO for cash at the end of the year
  • 100% employer paid health insurance: $0 premium base plan
  • No mandatory overtime
  • No Weekends & No Holidays! 

The ideal candidate will be highly motivated, team focused and possess empathy towards patients. 

Primary Duties and Responsibilities will include:

  • Communicate with the patient in a professional and compassionate manner.
  • Register patient in EHR including insurance verification.
  • Schedule patient appointments based on provider availability and preference.
  • Answer inbound calls and direct patient’s question to appropriate staff member.
  • Prioritize patient calls based on current policy.
  • Communicate with clinical staff as needed to ensure patient medical questions are answered timely.
  • Document accurately within our EHR, Epic.
  • Other duties will be assigned by management as needed.

Qualifications:

Two years’ experience in medical office is preferred but will train the right candidate.

Come join our award-winning practice! 


Related keywords

EpicEHROrthopaedicsMedical SchedulingInsurance VerificationPatient CareHealthcare AdministrationCall Center

About Progess USA, Inc

LinkedInVisit site
Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2002

Progress USA, Inc. is a North Carolina based business development and transformational leadership firm. Founded in 2002, our primary focus is on healthcare organizations of varying specialties and sizes. We strive to serve the comprehensive needs of these organizations throughout the entire range of their business cycle needs. Progress USA offers highly individualized services to our clients by utilizing a ‘team approach’ to most projects. Our core team of over 75 professionals works closely with our clients through each phase of the growth process. This ensures that their goals and values are always an integral part of the desired outcome. Progress USA’s mission is to foster the growth and wellness in others. We do so by enabling people and organizations to realize their unique objectives and aspirations. This may take the form of starting a new business venture or transforming/enhancing one that is already in existence. Our services include, but are not limited to, Business Development & Support Services, Strategic Management, Organizational and Team Development, Transformational Leadership, as well as Permanent and Interim Staffing Services.

healthcare managementleadership trainingconsultingand best practice training
View all jobs at Progess USA, Inc

About Progess USA, Inc

LinkedInVisit site
Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2002

Progress USA, Inc. is a North Carolina based business development and transformational leadership firm. Founded in 2002, our primary focus is on healthcare organizations of varying specialties and sizes. We strive to serve the comprehensive needs of these organizations throughout the entire range of their business cycle needs. Progress USA offers highly individualized services to our clients by utilizing a ‘team approach’ to most projects. Our core team of over 75 professionals works closely with our clients through each phase of the growth process. This ensures that their goals and values are always an integral part of the desired outcome. Progress USA’s mission is to foster the growth and wellness in others. We do so by enabling people and organizations to realize their unique objectives and aspirations. This may take the form of starting a new business venture or transforming/enhancing one that is already in existence. Our services include, but are not limited to, Business Development & Support Services, Strategic Management, Organizational and Team Development, Transformational Leadership, as well as Permanent and Interim Staffing Services.

healthcare managementleadership trainingconsultingand best practice training
View all jobs at Progess USA, Inc

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