DeKalb, Illinois, United States · On-site
Position Title: Member Services Associate Location: Kishwaukee Health & Wellness Center Type: Part Time Summary: We improve life and we’re here to serve. What you do is something special and contributes towards imp…
Skills: Customer Service, Sales, Reception, Computer Skills, Point-of-Sale Transactions
Albany, New York, United States · On-site
$16/hr–$17/hr
Position Title: Lifeguard Location: CDPHP Fitness Connect at the Ciccotti Center Type: Part Time, $16.00-17.00/hour depending on experience Summary: We improve life and we’re here to serve. What you do is something…
Skills: Lifeguarding, Water Safety, CPR, AED, Emergency Response
Clive, Iowa, United States · On-site
Position Title: Wellness Navigator Location: MercyOne Health & Fitness Center Type: Full Time Benefits: - Medical, Dental and Vision Insurance - Paid Days Off (ETO) - 401(k) Plan with Company Matching - Pet Insurance - E…
Skills: Leadership, Program Administration, Clinical Exercise Physiology, Staff Supervision, Patient Assessment
Pewaukee, Wisconsin, United States · On-site
Position Title: Lifeguard - Opening shift Location: West Wood Health & Fitness Center Type: Part Time Summary: We improve life and we’re here to serve. What you do is something special and contributes towards impro…
Skills: Lifeguarding, Water Safety, CPR, AED, Emergency Response
Clive, Iowa, United States · On-site
Position Title: Fitness Specialist Location: MercyOne Health & Fitness Center Type: Part Time Plues (30-39 hours per week) and includes Full Benefits! Benefits: - Medical, Dental and Vision Insurance - Paid Days Off (ETO…
Skills: Fitness Assessment, Exercise Instruction, Customer Service, Health Screening, Emergency Response
Orland Park, Illinois, United States · On-site
$25/hr–$30/hr
Position Title: Aquatic Group Fitness Instructor Location: Orland Park Health & Fitness Center Type: Part time, Mornings Hourly Pay Rate: $25.00-$30.00, based on experience Benefits: Complimentary Membership for You and …
Skills: Aquatic Fitness Instruction, Group Exercise Leadership, CPR/AED Certification, Class Modification, Safety Procedures
Lewis Center, Ohio, United States · On-site
Position Title: Yoga Instructor Location: Mount Carmel Fitness Center; Lewis Center, Ohio Style: Chair, Vinyasa, Hatha Summary: We improve life and we’re here to serve. What you do is something special and contribu…
Skills: Yoga Instruction, Vinyasa, Hatha, Chair Yoga, Group Exercise Instruction
Lewis Center, Ohio, United States · On-site
Position Title: Massage Therapist Location: Mount Carmel Fitness Center; Lewis Center, Ohio Type: Hourly Summary: Join our team of full time and part-time staff at Mount Carmel Fitness Center. Our facility is managed by …
Skills: Massage Therapy, Client Relations, Sales, Marketing, Inventory Management
Lewis Center, Ohio, United States · On-site
Position Title: Group Exercise Instructor Location: Mount Carmel Fitness Center; Lewis Center, Ohio Class Format: Strength training emphasis Summary: Join our team of full time and part time staff at Mount Carmel Fitness…
Skills: Group Exercise Instruction, Strength Training, Fitness Assessment, Class Management, Communication Skills
Huntley, Illinois, United States · On-site
$22/hr–$30/hr
Position Title: Group Exercise Aqua Instructor Hourly Rate: $22.00 - $30.00 Summary: Join our team of full time and part time staff at Northwestern Medicine Huntley Health & Fitness Center. Our facility is managed by Pow…
Skills: Group Exercise Instruction, Aqua Fitness, Class Management, CPR/AED, Interpersonal Communication
Chelsea, Michigan, United States · On-site
Position Title: Children's Area Associate Location: Chelsea Wellness Center Type: Part time Summary: We improve life and we’re here to serve. What you do is something special and contributes towards improving healt…
Skills: Child Care, Interpersonal Communication, Multi-tasking, Computer Proficiency, Emergency Procedures
Huntley, Illinois, United States · On-site
$24/hr–$34/hr
Position Title: Fitness Specialist Location: Northwestern Medicine Huntley Health & Fitness Center Hourly Rate: $24.00 - $34.00 Summary: We improve life and we’re here to serve. What you do is something special and…
Skills: Fitness Assessment, Exercise Instruction, Customer Service, Health Screening, Emergency Response
Huntley, Illinois, United States · On-site
$22/hr–$30/hr
Position Title: Group Exercise Instructor Location: Northwestern Medicine Huntley Health & Fitness Center Hourly Rate: $22.00 - $30.00 Summary: Join our team of full time and part time staff at Northwestern Medicine Hunt…
Skills: Group Exercise Instruction, Fitness Modification, Class Management, Interpersonal Communication, Multi-tasking
Chelsea, Michigan, United States · On-site
Position Title: Swim Instructor-Private Location: Chelsea Wellness Center Type: Part-Time Summary: We improve life and we’re here to serve. What you do is something special and contributes towards improving health …
Skills: Swim Instruction, Client Assessment, Lesson Planning, Emergency Procedures, Communication Skills
Huntley, Illinois, United States · On-site
$22/hr–$45/hr
Position Title: Pilates Instructor Location: Northwestern Medicine Huntley Health & Fitness Center Hourly Rate: $22.00 - $45.00 Summary: We improve life and we’re here to serve. What you do is something special and…
Skills: Pilates Instruction, Group Exercise, Class Management, CPR/AED, Interpersonal Communication
Lewis Center, Ohio, United States · On-site
Position Title: Member Services Associate Location: Mount Carmel Fitness Center; Lewis Center, Ohio Type: part time Summary: We improve life and we’re here to serve. What you do is something special and contributes…
Skills: Customer Service, Sales, Membership Enrollment, Point-of-Sale Transactions, Appointment Scheduling
Albany, New York, United States · On-site
We're hiring! Sales Associate at CDPHP Fitness Connect at the Ciccotti Center Type: Part Time Plus (30-39 hours) with full benefits; $16.00/hour plus commission Benefits Include: - Medical, Dental and Vision Insurance - …
Skills: Sales, Marketing, Customer Service, Interpersonal Communication, Presentation Skills
Huntley, Illinois, United States · On-site
$25/hr–$38/hr
Position Title: Massage Therapist Location: Northwestern Medicine Huntley Health & Fitness Center Hourly Rate: $25.00 - $38.00 Summary: Join our team of full time and part-time staff at Northwestern Medicine Huntley Heal…
Skills: Massage Therapy, Client Relations, Sales, Marketing, Inventory Management
Lewis Center, Ohio, United States · On-site
Position Title: Environmental Services Associate - Women's Locker Room Location: Mount Carmel Fitness Center - Lewis Center, Ohio Type: Part Time - evening & weekend shifts Summary: Join our team of full time and part ti…
Skills: Cleaning, Sanitization, Laundry Operations, Customer Service, Inventory Management
Lewis Center, Ohio, United States · On-site
Position Title: Environmental Services Associate - Men's Locker Room Location: Mount Carmel Fitness Center - Lewis Center, Ohio Type: Part time - evenings & weekend shifts Summary: Join our team of full time and part tim…
Skills: Cleaning, Sanitization, Customer Service, Laundry Operations, Inventory Management
DeKalb, Illinois, United States • On-site
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The Member Services Associate manages the service desk, handles member check-ins, and processes point-of-sale transactions. They are also responsible for promoting memberships and scheduling appointments for various wellness services.
Candidates should ideally have a high school diploma or GED and experience in sales or reception. CPR/AED certification is required within 90 days of hire.
Position Title: Member Services Associate
Location: Kishwaukee Health & Wellness Center
Type: Part Time
Summary:
We improve life and we’re here to serve. What you do is something special and contributes towards improving health within your community. Power Wellness serves hospitals, healthcare systems, universities and community colleges with varying portfolios. We provide a comprehensive menu of services to plan, create, develop and manage an inviting, customized, and economically self-sustaining fitness and wellness center.
The Member Services Associate is responsible for providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Essential Duties and Responsibilities:
1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.
2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.
3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.
4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.
5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.
6. Effective radio communication with all departments as needed.
7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.
8. Maintain an average of 5 working shifts per month to ensure ability to perform job.
9. Must be able to stand for length of shift (generally 3-6 hours at a time).
10. Other duties as assigned.
Qualifications:
• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner.
• Ability to multi-task and maintain a controlled and professional demeanor.
• Proficient computer skills.
Improving life.
Founded in 1996, Power Wellness is the nation’s largest fitness center management company. We are dedicated to optimizing operations, boosting productivity, and driving membership growth. Our devoted team of over 2,000 management experts, fitness professionals, and tech-savvy problem solvers deliver superior management services and medically integrated fitness programs. Behind the scenes, we enhance the wellbeing of our clients’ communities, promoting your brand and mission with functional management solutions tailored to the needs of your fitness center.
Offices: Lombard, IL 60148, US
Improving life.
Founded in 1996, Power Wellness is the nation’s largest fitness center management company. We are dedicated to optimizing operations, boosting productivity, and driving membership growth. Our devoted team of over 2,000 management experts, fitness professionals, and tech-savvy problem solvers deliver superior management services and medically integrated fitness programs. Behind the scenes, we enhance the wellbeing of our clients’ communities, promoting your brand and mission with functional management solutions tailored to the needs of your fitness center.
Offices: Lombard, IL 60148, US
