Herndon, Virginia, United States · On-site
$35k–$39k/yr
Job DetailsLevel: ManagementJob Location: Herndon VA Fitness LLC - Herndon, VA 20170Position Type: Full TimeEducation Level: High SchoolSalary Range: $35,000.00 - $39,500.00 Salary/yearTravel Percentage: NegligibleJob Sh…
Skills: Team Leadership, Staff Development, Customer Service, Operations Management, Membership Growth
Springfield, Virginia, United States · On-site
$13/hr–$13/hr
Job DetailsLevel: EntryJob Location: Concord Fitness LLC - Springfield, VA 22150Position Type: Part TimeSalary Range: $13.50 - $13.50 HourlyJob Shift: See Job DescriptionJob Summary The Member Services Representative (MS…
Skills: Customer Service, Communication, Problem Solving, Facility Maintenance, Cleaning
Alexandria, Virginia, United States · On-site
$13/hr–$13/hr
Job DetailsLevel: ExperiencedJob Location: Alexandria Seminary Fitness LLC - Alexandria, VA 22304Position Type: Full TimeSalary Range: $13.50 - $13.50 HourlyTravel Percentage: NoneJob Shift: See Job DescriptionJob Catego…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Indianapolis, Indiana, United States · On-site
Job DetailsLevel: EntryJob Location: Beech Grove Fitness LLC - Indianapolis, IN 46237Position Type: Part TimeJob Shift: See Job DescriptionJob Summary The Member Services Representative (MSR) is responsible for creating …
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Brandon, Mississippi, United States · On-site
Job DetailsLevel: EntryJob Location: Brandon Fitness LLC - Brandon, MS 39042Position Type: Part TimeEducation Level: NoneTravel Percentage: NoneJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The …
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Brandon, Mississippi, United States · On-site
Job DetailsLevel: EntryJob Location: Brandon Fitness LLC - Brandon, MS 39042Position Type: Full TimeEducation Level: NoneTravel Percentage: NoneJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The …
Skills: Customer service, Communication, Problem solving, Cleaning, Sanitization
Clinton, Mississippi, United States · On-site
Job DetailsLevel: EntryJob Location: Clinton Fitness LLC - Clinton, MS 39056Position Type: Part TimeJob Shift: See Job DescriptionJob Summary The Member Services Representative (MSR) is responsible for creating a positiv…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
New Byram, Mississippi, United States · On-site
Job DetailsLevel: EntryJob Location: Byram Fitness LLC - Byram, MS 39272Position Type: Full TimeJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The Member Services Representative (MSR) is responsi…
Skills: Customer Service, Communication, Problem Solving, Facility Maintenance, Cleaning
Pearl, Mississippi, United States · On-site
$10/hr–$10/hr
Job DetailsLevel: EntryJob Location: Pearl Fitness LLC - Pearl, MS 39208Position Type: Full TimeSalary Range: $10.50 - $10.50 HourlyJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The Member Servi…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Arlington, Virginia, United States · On-site
$13/hr–$13/hr
Job DetailsLevel: EntryJob Location: Pentagon Row Fitness LLC - ARLINGTON, VA 22202Position Type: Full TimeSalary Range: $13.50 - $13.50 HourlyJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The M…
Skills: Customer Service, Communication, Problem Solving, Facility Maintenance, Cleaning
Mobile, Alabama, United States · On-site
Job DetailsLevel: EntryJob Location: Schillinger Fitness LLC - Mobile, AL 36695Position Type: Part TimeJob Shift: See Job DescriptionJob Summary The Member Services Representative (MSR) is responsible for creating a posi…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Alexandria, Virginia, United States · On-site
Job DetailsLevel: EntryJob Location: Huntington Fitness LLC - Alexandria, VA 22303Position Type: Full TimeJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The Member Services Representative (MSR) i…
Skills: Customer Service, Communication, Problem Solving, Facility Maintenance, Cleaning
Columbus, Ohio, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Wellness resources Employee discounts Flexible schedule Job Summary This job is part time. Essential Duties and Responsibilities Greet members, p…
Skills: Customer service, Communication, Computer proficiency, Problem solving, Interpersonal skills
Columbus, Ohio, United States · On-site
Benefits: Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Dental insurance Employee discounts Flexible schedule Job Summary Required open availability…
Skills: Customer service, Communication, Computer proficiency, Problem solving, Cleaning
Columbus, Ohio, United States · On-site
Benefits: Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Dental insurance Employee discounts Flexible schedule Job Summary The Shift Lead will be res…
Skills: Customer service, Staff supervision, Team leadership, Conflict resolution, Facility maintenance
Columbus, Ohio, United States · On-site
Benefits: Free uniforms Training & development Vision insurance Wellness resources Dental insurance Employee discounts Job Summary The Overnight Customer Service Representative will be responsible for creating a positive…
Skills: Customer service, Communication, Computer proficiency, Problem solving, Cleaning
Columbus, Ohio, United States · On-site
Benefits: Free uniforms Health insurance Training & development Vision insurance Wellness resources Employee discounts Job Summary The Assistant Club Manager will be responsible for assisting in the oversight of gym oper…
Skills: Customer service, Staff management, Team leadership, Conflict resolution, Facility maintenance
Arlington Heights, Illinois, United States · On-site
$15/hr–$15/hr
Job DetailsLevel: EntryJob Location: Arlington Heights Fitness LLC - Arlington Heights, IL 60004Position Type: Part TimeEducation Level: NoneSalary Range: $15.40 - $15.40 HourlyTravel Percentage: NoneJob Shift: See Job D…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Facility Maintenance
Town "n" Country, Florida, United States · On-site
$14/hr–$14/hr
Job DetailsLevel: EntryJob Location: Twelve Oaks Fitness LLC - Tampa, FL 33634Position Type: Full TimeSalary Range: $14.00 - $14.00 HourlyJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The Member…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Mobile, Alabama, United States · On-site
Job DetailsLevel: EntryJob Location: Schillinger Fitness LLC - Mobile, AL 36695Position Type: Full TimeJob Shift: See Job DescriptionJob Category: Customer ServiceJob Summary The Member Services Representative (MSR) is r…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The General Manager oversees daily club operations, including staff management, facility maintenance, and ensuring a high-quality member experience. They are responsible for driving membership growth, managing budgets, and fostering a positive, team-oriented culture.
Candidates must have prior Assistant General Manager experience within the health and fitness industry and possess strong leadership and analytical skills. A high school diploma or GED is required, along with the ability to work a full-time schedule and pass a background check.
Job DetailsLevel: ManagementJob Location: Herndon VA Fitness LLC - Herndon, VA 20170Position Type: Full TimeEducation Level: High SchoolSalary Range: $35,000.00 - $39,500.00 Salary/yearTravel Percentage: NegligibleJob Shift: See Job DescriptionJob Category: ManagementLead a team, Build a culture, Grow a business!
As a General Manager with Planet Fitness, you won’t just run a club — you’ll create an energetic, welcoming environment where members feel motivated and your team feels inspired to grow. You’ll oversee all aspects of club operations while delivering an exceptional Judgement Free member experience, drive membership growth, operational excellence, and financial success.
In this leadership role, you’ll recruit, coach, and develop a high-performing team while creating a positive culture built around teamwork, accountability, and outstanding customer service. You’ll create “Raving Fans” by ensuring members enjoy a clean, welcoming, and motivating environment every time they visit the club.
As part of one of the fastest-growing Planet Fitness franchise groups in the country, this is an exciting opportunity for a driven leader who is passionate about developing people, building strong teams, and growing their career with a company that promotes from within.
Be part of one of the largest and fastest-growing Planet Fitness franchise groups in the country.
Join a team that is passionate about creating a Judgement Free environment where members and employees can thrive.
Grow your career with a company that invests in employee development, leadership growth, and promoting from within.
Make a meaningful impact by helping people feel stronger, healthier, and more confident every day
Work in a fun, fast-paced, and team-oriented environment where your contributions are valued
Perks & Benefits
Comprehensive Medical available for all employees including access to a confidential Member Assistance Program (MAP)
Dental & Vision Insurance options for full time employees.
Employer-paid Basic Life and AD&D insurance for full-time team members
Employer-paid core Short-Term and Long-Term Disability coverage automatically provided for full-time employees, with additional buy-up options available
401(k) retirement plan with company match
Access to additional voluntary benefits, including Critical Illness, Hospital Indemnity, Accident, Legal plans, HSA Account, and Commuter Accounts.
Paid Time Off for full-time team members.
Schedule
Monday to Friday: 9:00AM - 5:00PM
8 Hours
Salary: $35,000 - $39,000 annually
Bonus: $1,000 per month, average success rate is 90
Paid Time Off: 3 weeks
Benefits Coverage by Employer at 65% to 80% depending on selections
Under the direction of the District Manager, the General Manager is responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience, as well as a financially successful club. The GM position is a key member of our team and is responsible for daily club operations, ensuring “Raving Fans” service!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for recruiting, hiring, training, and developing a high performing staff, consisting of Assistant Managers, Member Service Representatives, and Trainers.
Maintain a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
Provides leadership for employee relations through effective communications, coaching, training, and development.
Provides leadership for problem resolution to facilitate fast improvements and improved working relationships.
Scheduling and supervising staff.
Timely and accurate payroll records and submitting of payroll to HR.
Member Service and Trainer oversight - Ensuring staff is always providing a superior customer experience, including resolving member situations.
Involved in all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
Document and report all accidents and incidents. Aids patrons in daily operation of equipment and answers questions concerning operation of equipment.
Ensures center rules, safety standards and sanitation requirements are followed. Oversee cleanliness and maintenance of facility.
Timely and accurate inventory and managing of supplies, staying within specific budget based on club requirements.
Track statistics and reports (weekly, monthly, and annually).
Backup support for any employee who is absent.
Other responsibilities as asked by management.
QualificationsQualifications
Must have Assistant General Manager experience in the health fitness industry.
A passion for fitness and health!
Upbeat and positive attitude.
Demonstrated relationship management and team oriented.
Detail-oriented and high analytical thinking with proven ability to problem-solve.
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co- workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Strong business acumen.
Intermediate Microsoft Office skills and ability to learn company specific programs.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Satisfactory background check.
Experience with HRIS systems is a plus.
Customer service background preferred.
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
A judgement-free workout designed to reward members, not intimidate them.
Headquartered in Rosemont, IL., Pinnacle Fit Clubs LLC owns and operates more 93 Planet Fitness locations across the United States. With more than 1,200 employees, our fitness professionals provide members a judgement-free fitness experience where people get rewarded and supported versus intimated and shamed.
Offices: 6400 Shafer Ct, 250, Rosemont, Illinois 60018, US
A judgement-free workout designed to reward members, not intimidate them.
Headquartered in Rosemont, IL., Pinnacle Fit Clubs LLC owns and operates more 93 Planet Fitness locations across the United States. With more than 1,200 employees, our fitness professionals provide members a judgement-free fitness experience where people get rewarded and supported versus intimated and shamed.
Offices: 6400 Shafer Ct, 250, Rosemont, Illinois 60018, US
