Carlsbad, New Mexico, United States · On-site
Job DetailsJob Location: Carlsbad - Carlsbad, NM 88220Position Type: Part TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Customer ServiceFront Desk As…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Retail Sales
Albuquerque, New Mexico, United States · On-site
Job DetailsJob Location: Irving - Albuquerque, NM 87114Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: Road WarriorJob Shift: WeekdaysJob Category: ManagementPosition: District Manage…
Skills: Multi-unit Management, Financial Analysis, P&L Management, Strategic Planning, Employee Relations
Glen Burnie, Maryland, United States · On-site
Job DetailsJob Location: L105 Ft Meade - Hanover, MD 21076Job Shift: Third ShiftPart- Time: Starting at $15 per hour. +$1.00 per hour for overnight shift. Overnight schedule- Monday Evening- Thursday morning 10pm- 4am Ho…
Skills: Customer Service, Phone Etiquette, Point Of Sale, Facility Maintenance, Communication Skills
Reynoldsburg, Ohio, United States · On-site
Job DetailsJob Location: L177 Reynoldsburg - Reynoldsburg, OH 43068Part- Time Monday 6a-1p, Tuesday 11am-6:30p, Wednesday 12p-8p Starting at $12.50 per hour, with a raise upon certification and future tenure-based increa…
Skills: Customer Service, Interpersonal Communication, Fitness Instruction, Member Engagement, Equipment Maintenance
Sarasota, Florida, United States · On-site
Job DetailsJob Location: Town & Country - Sarasota, FL 34232Position Type: Part TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Multitasking
Perrysburg, Ohio, United States · On-site
$12/hr
Job DetailsJob Location: Perrysburg, OH 43551Salary Range: $12.00 HourlyJob Shift: FT: 10p-6aWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for provid…
Skills: Customer Service, Phone Etiquette, Facility Maintenance, Sales, Communication
Sarasota, Florida, United States · On-site
Job DetailsJob Location: South Sarasota - Sarasota, FL 34231Position Type: Part TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Membership Sales
Bradenton, Florida, United States · On-site
Job DetailsJob Location: Bradenton - Bradenton, FL 34205Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a wel…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Multitasking
Portland, Oregon, United States · On-site
Job DetailsJob Location: Irvington - Portland, OR 97212Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welc…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Membership Sales
Port Charlotte, Florida, United States · On-site
Job DetailsJob Location: Port Charlotte Village Marketplace - Port Charlotte, FL 33948Position Type: Part TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quali…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Multitasking
Portland, Oregon, United States · On-site
Job DetailsJob Location: Rockwood - Portland, OR 97233Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welco…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Membership Sales
Guaynabo, United States · On-site
Job DetailsJob Location: Guaynabo (PFPR-12) - Guaynabo, PR 00970Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness exper…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Administrative Tasks
Guaynabo, United States · On-site
Job DetailsJob Location: Guaynabo (PFPR-12) - Guaynabo, PR 00970Position Type: Full TimeWho We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness exper…
Skills: Customer Service, Communication, Interpersonal Skills, Basic Computer Skills, Administrative Tasks
Hamden, Connecticut, United States · On-site
$16/hr–$17/hr
Job DetailsJob Location: Hamden - Hamden, CT 06514Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.94 - $17.44 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Categor…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Cash Handling
Bullhead City, Arizona, United States · On-site
Job DetailsJob Location: Bullhead City - Bullhead City, AZ 86442Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Overnight / GraveyardJob Category: Customer Servic…
Skills: Customer Service, Communication Skills, Problem Solving, Cash Handling, Time Management
White Oak, Maryland, United States · On-site
$17/hr–$18/hr
Job DetailsJob Location: 116 Silver Spring - Silver Spring, MD 20904Position Type: Part TimeSalary Range: $17.65 - $18.65 HourlyJob Shift: DayJob Category: Customer ServiceCompany & Benefits As one of the largest indepen…
Skills: Customer Service, Membership Sales, Point-of-Sale (POS) Operation, Communication Skills, Interpersonal Skills
Town of Glenville, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Glenville - Glenville, NY 12302Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.50 HourlyTravel Percentage: NegligibleJob Shift: Fixed ScheduleJob Cate…
Skills: Customer Service, Problem Solving, Communication, Payment Processing, Cash Handling
Mooresville, North Carolina, United States · On-site
Job DetailsJob Location: L053 Mooresville - Mooresville, NC 28117Job Shift: Third ShiftFull - Time: Starting at $12 per hour. +$1 Shift Differential Pay for hours worked between 10pm-6am! Schedule: Monday-Thursday 10pm-6…
Skills: Customer Service, Point Of Sale, Phone Etiquette, Facility Maintenance, Computer Proficiency
New Britain, Connecticut, United States · On-site
$19/hr
Job DetailsJob Location: New Britain - New Britain, CT 06051Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $19.44 HourlyTravel Percentage: NegligibleJob Shift: Evenings and WeekendsJob Ca…
Skills: Staff Management, Customer Service, Recruitment, Inventory Monitoring, Performance Assessment
City of Utica, New York, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Utica - Utica, NY 13502Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $16.50 - $16.50 HourlyTravel Percentage: NegligibleJob Shift: Overnight / GraveyardJob Categ…
Skills: Customer Service, Communication Skills, Problem Solving, Payment Processing, Decision Making
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The Front Desk Associate is responsible for welcoming members, providing efficient telephone service, and resolving customer concerns. Additionally, they must maintain club cleanliness and drive revenue by promoting products and special offers.
Candidates must be at least 18 years old with a high school diploma or equivalent. Six months of retail customer service experience is required, though one year of fitness industry experience is preferred.
Job DetailsJob Location: Carlsbad - Carlsbad, NM 88220Position Type: Part TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Rotating ScheduleJob Category: Customer ServiceFront Desk Associate
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
Anticipate member's needs, respond promptly and acknowledge all members
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness of the club for up to 50% of the shift.
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Hands-on experience in accepting payments from customers and give change and receipts.
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making, problem resolution skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Superior customer service skills, preferably in the fitness industry.
Hard working, enthusiastic and energetic!
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
18 years old or older
A High School Diploma or Equivalent required
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
Hours (Initial training hours may vary as well as when the needs of the facility change)
Discuss your availability with the Hiring Manager and/or notate it on your application.
Weekday and/or Weekend Hours based on club needs.
Open or Flexible availability is a plus.
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer
Qualifications
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
The Judgement Free Zone®
Planet Fitness is taking the fitness industry by storm! Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners. NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Offices: Hampton, New Hampshire 03842, US · Orlando, FL 32814, US
