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$50k–$55k/yr
Full-time
bachelor degree
Extended Health Care, Dental Benefits, Retirement Savings Plan, Company Contributions, Health & Wellness Offerings, Mental Health Programs
Posted 26d ago
~40 hrs/week
Responsibilities
The Client Service Administrator provides administrative support to Plan Administrators and members, focusing on enrolments, plan updates, and portal management. Key duties include handling communications, managing the general email inbox, and supporting the month-end billing cycle.
Requirements
Candidates need 2+ years of professional experience in the group benefits industry and a client-focused environment. A post-secondary education is required, and bilingual fluency in English and French is considered a strong asset.
Full job description
We are in search of a dynamic individual to join our team as a Client Service Administrator to actively contribute to the success of People Corporation by providing an exceptional client experience for Group Insurance clients.
In this role, you will be responsible for supporting Plan Administrators and Plan Members with the completion of member enrolments, changes, and plan updates as required. As a technically savvy individual, you will provide administrative support to the Client Service Specialists through the completion of Portal Updates, written communications, and other adhoc duties. Bilingual fluency in English and French is preferred and considered a strong asset.
This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients.
The Client Service Administrator will:
Handle incoming and outgoing mail for the Client Service team.
File enrolments and member change requests as appropriate.
Manage the general email inbox - converting requests onto appropriate platforms.
Support the portal approvals process for standard transactions.
Complete written communications and letters to Plan Members and Plan Sponsors.
Support the month end billing cycle.
Perform accurate and timely data entry tasks, while supporting various ad hoc administrative duties as needed to ensure smooth operations.
To be successful as a Client Service Administrator with People Corporation, you will need:
2+ years of professional experience in the group benefits industry (claims, group administration)
2+ years of professional experience working in a client focused environment with commitment to service excellence.
Completion of post-secondary education or an equivalent combination of relevant education and experience.
Bilingual fluency in both French and English is preferred and considered a strong asset.
Excellent problem solving and troubleshooting skills.
Professional and effective communication skills, both written and verbal.
The ability to multi-task and prioritize to meet client and internal needs.
What's in it for you:
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation
At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
The base salary for this position is between $50,000 - $55,000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
We believe every Canadian deserves the chance to reach their full potential, on their own terms.
This belief drives everything we do. Itʼs why we strive to offer the support individuals and organizations need to make confident, informed choices about their well-being—within group benefits, health and wellness, disability management, wealth, and HR solutions.
Together, we're united by a common purpose: helping our clients empower their people and strengthen the communities they serve. Whether facing existing challenges or pursuing new possibilities, we see it as our privilege to meet people where they are. Because when people are supported with care and conviction, they're capable of remarkable things.
Offices: 1403 Kenaston Blvd, Winnipeg, Manitoba R3P 2T5, CA · 2255 Sheppard Ave East, Suite 202, Atria I, Toronto, Ontario M2J 4Y1, CA · 1750 Rue Maurice-Gauvin, 200, Laval, Quebec H7S 1Z5, CA · 4180 Lougheed Hwy, 601, Burnaby, British Columbia V5C 6A7, CA
We believe every Canadian deserves the chance to reach their full potential, on their own terms.
This belief drives everything we do. Itʼs why we strive to offer the support individuals and organizations need to make confident, informed choices about their well-being—within group benefits, health and wellness, disability management, wealth, and HR solutions.
Together, we're united by a common purpose: helping our clients empower their people and strengthen the communities they serve. Whether facing existing challenges or pursuing new possibilities, we see it as our privilege to meet people where they are. Because when people are supported with care and conviction, they're capable of remarkable things.
Offices: 1403 Kenaston Blvd, Winnipeg, Manitoba R3P 2T5, CA · 2255 Sheppard Ave East, Suite 202, Atria I, Toronto, Ontario M2J 4Y1, CA · 1750 Rue Maurice-Gauvin, 200, Laval, Quebec H7S 1Z5, CA · 4180 Lougheed Hwy, 601, Burnaby, British Columbia V5C 6A7, CA