Totowa, New Jersey, United States · On-site
$22/hr–$29/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Mechanical Aptitude, Dental Equipment Installation, Equipment Repair, Customer Service, Technical Communication
Fort Worth, Texas, United States · On-site
$25/hr–$33/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Warehouse Management, People Management, Inventory Control, SAP, Problem Solving
Merrillville, Indiana, United States · On-site
$20/hr–$27/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Mechanical Aptitude, Dental Equipment Installation, Equipment Repair, Customer Service, Technical Communication
Saint Paul, Minnesota, United States · Remote OK
$68k–$89k/yr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Category Management, Sourcing, Procurement, Data Analysis, Pricing Strategy
Sioux Falls, South Dakota, United States · On-site
$113k–$151k/yr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Prescription Processing, Pharmacy Operations, Regulatory Compliance, Inventory Tracking, People Management
Manchester, Iowa, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Order Filling, Order Checking, Packing, Inventory Management, Shipping Manifests
Fort Lauderdale, Florida, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Sales Management, Operational Supervision, Strategic Planning, Team Development, Performance Evaluation
Kent, Washington, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Inventory Management, Forklift Operation, Data Entry, Quality Control, Shipping and Receiving
Grand Rapids, Michigan, United States · Remote OK
$25/hr–$33/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Account Management, Customer Relationship Management, Upselling, Cross-selling, Data Analysis
Atlanta, Georgia, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Consultative Selling, B2B Sales, Relationship Building, Negotiation, Customer Service
Billings, Montana, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Order Filling, Order Checking, Packing, Manifesting, Inventory Management
Kent, Washington, United States · On-site
$27/hr–$36/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Warehouse Operations, People Management, Inventory Control, Problem Solving, Communication
Spanish Fork, Utah, United States · On-site
$21/hr–$27/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: CDL Class A, Hazmat Endorsement, Vehicle Operation, Customer Service, Route Delivery
Dover, Delaware, United States · Remote OK
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: B2B Outside Sales, Account Management, Negotiation, Customer Service, Presentation Skills
Saint Paul, Minnesota, United States · On-site
$60k–$79k/yr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Financial Reporting, General Ledger Reconciliation, Internal Controls, Budgeting, Forecasting
Iowa Falls, Iowa, United States · On-site
$17/hr–$22/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Prescription Entry, Inventory Tracking, Drug Labeling, Pharmacy Dispensing, Hazardous Materials Handling
Manchester, Iowa, United States · On-site
$54/hr–$72/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Prescription Processing, Regulatory Compliance, Pharmacy Management, Veterinary Pharmacy, People Management
Nashville, Tennessee, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: B2B Outside Sales, CAD/CAM Technology, Prospecting, Negotiation, Customer Relationship Management
Roanoke, Texas, United States · On-site
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Order Picking, Order Checking, Packing, Inventory Management, Warehouse Equipment Operation
Loveland, Colorado, United States · Remote OK
$23/hr–$30/hr
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven…
Skills: Data Mining, Pricing Analysis, Financial Analysis, SAP, Microsoft Excel
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Install and repair various dental equipment while following manufacturer guidelines and safety protocols. Provide professional customer service and maintain strong client relationships through technical support.
Requires a high school diploma, a valid driver's license with a good record, and strong mechanical aptitude. Ability to perform physical labor, including lifting up to 50 pounds and traveling to local customer sites, is essential.
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Install and/or Repair Dental Equipment: The core responsibility for a Service Technician is to observe, listen, learn and apply training. Training is supplied by Service Technician mentors and online training courses through Patterson Technology Academy.
Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.
Follow checklists, ensuring all critical parts are examined.
Demonstrate knowledge on the installation procedures and jobsite protocol.
Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
Perform other duties as assigned
Customer Service: Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and courteous and approachable interactions.
Communication: Understands and conveys information to our customers. Listens attentively and asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non-technical audience.
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilities.
Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.
Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.
Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.
Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle. Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.
High school diploma or equivalent
Mechanical aptitude required
Possesses strong work ethic and takes ownership of both company and customers goals/objectives
Focused on understanding, meeting, and exceeding customer expectations
Ability to thrive in a fast-paced environment
Requires basic computer skills and/or ability to use smart phone/tablet
Strong verbal and written communication skills
Valid driver’s license along with good driving record
Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required
Excellent organization and problem-solving skills
Knowledge of Microsoft Outlook, Excel and Teams is helpful
Must be able to remain in a stationary or driving position up to 100% per day.
Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.
Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.
Must be able to reach at shoulder level and reach at waist level up to 25% per day.
Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.
Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.
Must be able to climb steps and/or ladders less than 5% per day.
This position requires traveling to customer locations and providing services and support to customers.
100% travel to customer sites in a local geographic area
Occasionally out of town for overnight and/or after-hours
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$22.60 - $29.33Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
#WeArePatterson. We strengthen the people who keep us and our animals healthy.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner. Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly. No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets. An Equal Opportunity Employer As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you. Disability Accommodation If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to [email protected]. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.
Offices: 1031 Mendota Heights Rd, St Paul, MN 55120, US
#WeArePatterson. We strengthen the people who keep us and our animals healthy.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom. From small, private practices to large group networks and production operations, we guide our customers with bold solutions and a personal touch. We are much more than a distributor – we are an indispensable partner. Patterson Dental has strengthened the dental industry since our company’s founding in 1877. Today, Patterson Dental continues to partner with dental practices of all sizes to provide expertise, products, technologies and services needed to grow productive, modern practices, and keep them running smoothly. No other company supports the animal health market like Patterson. We entered the animal health industry in 2001 with our acquisition of Webster Veterinary and expanded with our 2015 acquisition of Animal Health International, Inc. We provide all the technology, products, expertise and solutions needed to deliver exceptional animal care and drive profitability across the companion, production and equine markets. An Equal Opportunity Employer As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you. Disability Accommodation If you require reasonable accommodation due to a disability for any part of the hiring process, you may submit your request to HR by calling 1-866-234-2165 or by email to [email protected]. You can also mail your request to Patterson Companies, Inc. Attn: HR EEO Coordinator, 1031 Mendota Heights Rd, St. Paul, MN, 55120. Information received will be routed to a representative who will provide assistance to ensure appropriate consideration of your request.
Offices: 1031 Mendota Heights Rd, St Paul, MN 55120, US
