Jobs at OutPLEX (Now Hiring) — 4 open

B2B Sales Representatives

Santo Domingo de Guzmán, Distrito Nacional, Dominican Republic · Remote Solely

Mid level

Outbound Sales Representative – Cyber Security We are hiring WFH Outbound Sales Representatives to support our Cyber Security program. This is a sales-driven role focused on engaging qualified prospects, presenting cyber…

Skills: Outbound sales, B2B sales, Cybersecurity solutions, Objection handling, Closing

Customer Service Representative

Santo Domingo de Guzmán, Distrito Nacional, Dominican Republic · On-site

Entry level

Description: Company Overview OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outs…

Skills: English Proficiency, Customer Service, Multi-tasking, Communication Skills, Resourcefulness

Chat Retention Representative

Bogota, Capital District, RAP (Especial) Central, Colombia · On-site

Mid level

Company Overview: Outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Outplex is a top Teleservices contact center providing sale…

Skills: Multi-tasking, Customer Retention, Sales, Persuasive Communication, Problem Solving

ChatBOT Conversations Analysts (BOT Tuners)

Santo Domingo de Guzmán, Distrito Nacional, Dominican Republic · On-site

Mid level

Company summary: Outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Outplex is a top Teleservices contact center providing sales…

Skills: Chatbot Analysis, Performance Metrics, KPI Analysis, Conversational Design, Quality Analysis

About OutPLEX

High performing global contact centers for global brands developing Ai and voice CX channel solutions

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Founded
2001
Headquarters
Fort Lauderdale, Florida
LinkedIn followers
17,385

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: ► Outsourced Customer Service, Sales & Technical Support ► Specializing in Digital Messaging, Automation, and Voice ► Conversational AI Chat Bot Development ► SMS Digital Messaging and Live Chat ► Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or call 866-531-5773. #Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Offices: 6301 NW 5th Way, Suite 1700, Fort Lauderdale, Florida 33309, US · Ave. Tiradentes, Esq. Lic. Carlos Sánchez, Torre Cristal, 4to Piso., Santo Domingo, Distrito Nacional, DO · Bogota, CO

Live ChatE-mailCall CentersSMSTechnical SupportChat BotBack OfficeDigital MessagingDigital TransformationConversational AI
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