San Antonio, Texas, United States · Remote OK
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing usef…
Skills: Customer Service, Communication, Problem-solving, Critical thinking, Time management
Tampa, Florida, United States · On-site
Evening Hours: Monday - Friday 1pm - 10pmPay: $15/hr Job Summary We are seeking a dedicated and detail-oriented Housekeeper to maintain cleanliness and orderliness in our facilities. The Housekeeper will be responsible f…
Skills: Custodial services, Commercial cleaning, Floor care, Buffing, Waxing
San Antonio, Texas, United States · On-site
Join OneTouch Direct as a Call Center Sales and Customer Support Agent in San Antonio, TX supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we…
Skills: Customer Service, Sales, Communication, Persuasive Selling, Multitasking
Brandon, Florida, United States · On-site
OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the …
Skills: Sales, Customer service, Communication, Interpersonal skills, CRM software
Tampa, Florida, United States · On-site
OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the …
Skills: Sales, Customer service, Communication, Interpersonal skills, Objection handling
Tampa, Florida, United States · On-site
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly wi…
Skills: Customer service, Problem-solving, Troubleshooting, Verbal communication, Interpersonal skills
Tampa, Florida, United States · On-site
Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive…
Skills: Customer service, Chat support, Written communication, Problem-solving, Computer proficiency
Bogotá, Bogota D.C., Colombia · On-site
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metric…
Skills: Real-time monitoring, Metrics management, Advanced Excel, Data validation, WFM platforms
San Antonio, Texas, United States · Remote OK
Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are co…
Skills: Customer Service, Verbal Communication, Written Communication, CRM Software, Problem Solving
Bogotá, Bogota D.C., Colombia · On-site
Buscamos un(a) IT Desktop Support Level 1 para brindar soporte técnico operativo en turno nocturno. Esta posición es clave para garantizar la continuidad de la operación mediante el soporte físico, seguimiento de inciden…
Skills: Hardware Support, Software Support, Troubleshooting, Ticketing Tools, Incident Management
Bogota, RAP (Especial) Central, Colombia · On-site
We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and mult…
Skills: English B2, IT Technical Support, Hardware Troubleshooting, Software Troubleshooting, Ticketing Systems
San Antonio, Texas, United States • Remote OK
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The representative will respond to customer inquiries via phone, email, or chat and assist with troubleshooting and order processing. They are also responsible for escalating complex issues and providing feedback to improve service processes.
Candidates must have a high school diploma or equivalent and 1-2 years of customer service experience. The role requires a reliable home office setup with specific hardware, including a Windows 11 PC, a hardwired internet connection, and a USB headset.
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
Join Our Team as a Remote Customer Service Representative!
As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.
Responsibilities
Required Equipment:
As a trusted global outsource provider, we know connection is a universal language. It’s our mission at OneTouch Direct to bring the world closer through unparalleled human interactions, tailoring our services to meet each client’s unique needs. Our people-first culture means we believe in the power of every interaction to build stronger, more meaningful connections. Our agents are the best in the industry, because they genuinely care about providing authentic experiences that leave a lasting, positive impression. Their expertise lets us consistently offer personalized, precise outreach solutions because we understand the needs of our clients and their customers. We don’t just achieve our clients’ business goals; we live a people-first culture that optimizes performance with a relentless drive for results. Here, you don’t just see the results—you feel them. When top-tier service and genuine connection come together, expect the extraordinary.
Offices: 4902 West Sligh Avenue, Tampa, FL 33634, US
As a trusted global outsource provider, we know connection is a universal language. It’s our mission at OneTouch Direct to bring the world closer through unparalleled human interactions, tailoring our services to meet each client’s unique needs. Our people-first culture means we believe in the power of every interaction to build stronger, more meaningful connections. Our agents are the best in the industry, because they genuinely care about providing authentic experiences that leave a lasting, positive impression. Their expertise lets us consistently offer personalized, precise outreach solutions because we understand the needs of our clients and their customers. We don’t just achieve our clients’ business goals; we live a people-first culture that optimizes performance with a relentless drive for results. Here, you don’t just see the results—you feel them. When top-tier service and genuine connection come together, expect the extraordinary.
Offices: 4902 West Sligh Avenue, Tampa, FL 33634, US
