Bangalore, Karnataka, India · Hybrid
Req ID: 374492 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: S4 HANA SD Configuration, S4 HANA TM Setup, Integration Management, ITSM & SLA Governance, Global Operations
Gurugram, Haryana, India · On-site
Executive Assistant • Minute taking and actions follow up • Exec time & labour and team approvals • Expenses – Exec submission • PO/Invoice administration • Exec travel and accommodation • EA corp card monthly reconcilia…
Skills: Minute Taking, Action Follow-up, Expense Management, Invoice Administration, Travel Coordination
Bangalore, Karnataka, India · On-site
Job Description: MuleSoft Analyst Role Summary Responsible for supporting and maintaining MuleSoft integrations and APIs, including L2 support, basic troubleshooting, bug fixes, and minor updates to ensure smooth operati…
Skills: MuleSoft Anypoint Platform, REST, SOAP, JSON, XML
Bethesda, Ohio, United States · Remote OK
$68k–$142k/yr
Req ID: 376274 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Frontend Development, UX Design, React, Angular, Vue
Bethesda, Ohio, United States · Remote OK
$56k–$116k/yr
Req ID: 376278 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: QA Automation, Test Strategy, Python, Selenium, JUnit
Quezon City, Metro Manila, Philippines · Remote Solely
"Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer iss…
Skills: Customer Service, Conflict Resolution, Oral Communication, Written Communication, PC Proficiency
Delhi, Delhi, India · Hybrid
Req ID: 376738 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Agile Methodologies, Stakeholder Management, Conflict Resolution, Continuous Improvement, Governance
Bangalore, Karnataka, India · Hybrid
Req ID: 349888 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: ServiceNow, JavaScript, ITSM, HTML/CSS, SQL
Gurugram, Haryana, India · On-site
About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. I…
Skills: Outbound Sales, Consultative Selling, English Communication, CRM Handling, Active Listening
Bangalore, Karnataka, India · Hybrid
Req ID: 360429 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Secrets Management, Privileged Access Management, HashiCorp Vault, CyberArk, Secure Software Development Lifecycle
Sarita Vihar Tehsil, Delhi, India · Hybrid
Req ID: 376738 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Agile Methodologies, Stakeholder Management, Conflict Resolution, Continuous Improvement, Governance
Bangalore, Karnataka, India · Remote OK
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: AI Security Architecture, LLM Security, Threat Modeling, MLOps, LangChain
Bengaluru, Karnataka, India · Hybrid
Req ID: 372342 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: L1 Technical Support, ITIL, MS Troubleshooting, Networking Troubleshooting, Computer Troubleshooting
Bangalore, Karnataka, India · Hybrid
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: Salesforce Delivery Management, Agile Project Execution, Stakeholder Coordination, AI-powered Automation, Project Governance
Bangalore, Karnataka, India · Hybrid
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: Sales Operations, Pipeline Management, Sales Forecasting, Salesforce CRM, Data Analysis
Bangalore, Karnataka, India · Hybrid
Req ID: 362348 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: IT Service Desk Support, Troubleshooting, Customer Service, ITIL, Windows 10
Bangalore, Karnataka, India · Hybrid
Req ID: 375638 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Cash Flow Forecasting, Liquidity Planning, Debt Management, Investment Tracking, Financial Risk Management
Gurugram, Haryana, India · On-site
About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. I…
Skills: Outbound Sales, Consultative Selling, English Communication, CRM Handling, Active Listening
New Brunswick, New Jersey, United States · Hybrid
Req ID: 375268 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: Digital Transformation, AI, Strategic Planning, C-suite Engagement, Healthcare Provider Solutions
Bangalore, Karnataka, India · On-site
Job Description: MuleSoft Senior Engineer Role Summary Responsible for designing, developing, and supporting MuleSoft integrations and APIs, including L2/L3 support, complex troubleshooting, bug fixes, and enhancements, …
Skills: MuleSoft Anypoint Platform, DataWeave, API Design, L2/L3 Support, REST
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Manage end-to-end analysis and resolution of critical SAP O2C and TM incidents to ensure zero business disruption. Lead functional validation, UAT, and hypercare support for S4/HANA upgrades and new rollouts.
Requires a bachelor's degree and 8-10 years of experience supporting SAP O2C and TM modules within enterprise-scale frameworks. Must possess deep configuration knowledge of S4H SD and TM architecture along with proficiency in ITSM tools.
Req ID: 374492
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a SAP Application Performance Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Role - SAP Application Performance Manager
Specialization - IT operations, functional validation, and incident resolution for SAP O2C and TM modules on S4/HANA and global virtual environment.
Responsibilities -
- Own end-to-end analysis, debugging, and timely resolution of critical O2C and TM incidents to ensure zero business disruption.
- Conduct deep-dive Root Cause Analysis (RCA) to establish definitive corrective and preventive action plans under ITSM/SLA governance.
- Accountable for the functional validation of CI/CD changes, continuous regression testing, and cross-module integration testing.
- Lead User Acceptance Testing (UAT), orchestrate key-user training, and drive hypercare support loops during new rollout phases.
- Drive high-priority functional incident calls, executing immediate operational workarounds to mitigate major system crises.
- Convert incident trends into formalized problem tickets and feature requests, collaborating with product teams to prioritize backlog items.
- Review and validate Functional Design (FD), Technical Design (TD), and automation test scripts during Knowledge Transfer (KT) checkpoints.
- Retain, document, and scale SAP O2C-TM process knowledge within IT Operations by mentoring junior engineers and creating Knowledge Base (KB) articles.
- Partner with internal IT Performance/Project Managers, ABI Business Stakeholders, and external vendor teams across global zones.
- Lead functional validation cycles during major S4 HANA upgrades and scheduled system maintenance windows.
Requirements -
- Bachelor's degree (Computer Science/Information Technology/Electronics & Communication/ Information Science/Telecommunications)
- Experience - 8–10 years of specialized experience supporting SAP O2C and TM modules within enterprise-scale AMS or application support frameworks.
- Core S4H SD Expertise - Deep configuration knowledge of Sales Order & Contract Management, Pricing, Credit, Dispute, and Consignment processes.
- Advanced S4H TM Architecture - Proven expertise in Side-car TM configuration, Freight Rate Management/Settlements, FU/FO setup, and logistical planning.
- Logistics Integration - Exposure to Last Mile Delivery (LMD) models and route settlement automation.
- Cross-Process Architecture - Good upstream and downstream integration knowledge linking O2C-TM with R2R, P2P, and Master Data Management (MDM) streams.
- Advanced proficiency in SPRO configuration, complex business workflows, and master data structures.
- Ability to conduct baseline ABAP debugging and navigate BRF+ structures from a functional analysis standpoint.
- Practical experience leveraging SAP Fiori apps to execute, test, and optimize standard business processes.
- Good experience navigating ServiceNow (SNOW) for ITSM and Azure DevOps (ADO) for change management.
Skill Matrix -
Mandatory Skills (Must Have)
S4 HANA SD Configuration - Sales, Pricing, Credits
S4 HANA TM Setup - Freight planning, settlements
Integration Management - O2C-TM to R2R/P2P/MDM
ITSM & SLA Governance - Incident/Problem tracking
Global Operations - Virtual, multi-cultural teamwork
Crisis Management - Root Cause Analysis (RCA)
Desirable Skills (Nice to Have)
ABAP Code Literacy - Functional basis debugging
BRF+ Framework - Rule creation and adjustments
LMD Exposure - Last Mile Delivery configurations
Agile Ecosystems - Sprint planning and velocity tracking
Vendor Governance - Managing outsourced partners
Soft Skills
Critical thinker and good problem-solver
Good oral and written communication skills
Good team player, self-starter, and good analytical skills
Good understanding about code quality, security standards, and programing best practices
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
