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Full-time
Posted 58d ago
~40 hrs/week
Responsibilities
Manage end-to-end relationships with Cooperative and Regional Rural Banks to drive business growth and improve performance metrics. Oversee the onboarding of NPCI products and ensure adherence to regulatory guidelines and audit standards.
Requirements
The candidate must be able to handle operational and technical issue resolution while coordinating with internal and external stakeholders. Experience in identifying process gaps and driving automation to improve efficiency is required.
Full job description
Job Details
Account Management
Own end to end relationship management for Co operative Banks and Regional Rural Banks (RRBs).
Analyze account data and performance metrics to drive business growth and improve volumes.
Monitor and maintain defined quality parameters, working closely with banks to enhance overall performance.
Build and sustain strong relationships with key stakeholders, ensuring query resolution within defined TATs.
Project Management
Provide onboarding support to banks for various NPCI products and services.
Ensure timely resolution of all operational, technical, and process related issues for assigned banks.
Coordinate effectively with internal teams and external stakeholders to enable smooth execution of activities and initiatives.
Stakeholder & Compliance Management
Ensure adherence to regulatory requirements, NPCI guidelines, and audit standards across assigned banks.
Act as a single point of coordination for audits, reviews, and compliance related queries.
Process Improvement & Automation
Identify process gaps, inefficiencies, and dependency driven activities.
Drive automation and simplification of repetitive or redundant processes to improve efficiency and turnaround times.
Driving India’s digital payments innovation with our products like
UPI, Rupay, BHIM, etc to keep you Always Forward.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2005
Headquarters
Mumbai, Maharashtra
LinkedIn followers
461,138
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20
Products & Services
Unified Payments Interface
Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication.
Immediate Payment Service
A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India.
RuPay
Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs.
*99#
USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones.
National Automated Clearing House
Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors.
Aadhaar Enabled Payment System
Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication.
e-KYC
Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication.
Cheque Truncation System
Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information.
National Financial Switch
Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity.
Offices: The Capital, B Wing, 10th Floor,, Bandra Kurla Complex,, Mumbai, Maharashtra 400051, IN · Unit nos. 201, 301 & 302, 2nd & 3rd Floor,, Raheja Titanium, Western Express Highway,, Goregaon(E), Mumbai,, Maharashtra 400063, IN · 8th Level, VBC Solitaire,, 47 & 49 Bazullah Road, T. Nagar,, Chennai, Tamil Nadu 600 017, IN · 2nd Floor, Gulab Bhawan 6,, Bhadurshah Zafar Marg, ITO, New Delhi, New Delhi 110 002, IN
Driving India’s digital payments innovation with our products like
UPI, Rupay, BHIM, etc to keep you Always Forward.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2005
Headquarters
Mumbai, Maharashtra
LinkedIn followers
461,138
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20
Products & Services
Unified Payments Interface
Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication.
Immediate Payment Service
A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India.
RuPay
Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs.
*99#
USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones.
National Automated Clearing House
Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors.
Aadhaar Enabled Payment System
Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication.
e-KYC
Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication.
Cheque Truncation System
Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information.
National Financial Switch
Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity.
Offices: The Capital, B Wing, 10th Floor,, Bandra Kurla Complex,, Mumbai, Maharashtra 400051, IN · Unit nos. 201, 301 & 302, 2nd & 3rd Floor,, Raheja Titanium, Western Express Highway,, Goregaon(E), Mumbai,, Maharashtra 400063, IN · 8th Level, VBC Solitaire,, 47 & 49 Bazullah Road, T. Nagar,, Chennai, Tamil Nadu 600 017, IN · 2nd Floor, Gulab Bhawan 6,, Bhadurshah Zafar Marg, ITO, New Delhi, New Delhi 110 002, IN