Valencia, Valencian Community, Spain · Hybrid
$19k–$21k/yr
<p>Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our compa…
Skills: Danish Proficiency, English Proficiency, Customer Service, B2B Communication, Problem Solving
Valencia, Valencian Community, Spain • Hybrid
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Provide B2B customer support via phone and email for a client in the payment industry. Assist customers with the setup and configuration of payment terminals and online solutions while resolving technical issues.
Requires native-level Danish and good English proficiency along with a high school diploma. Candidates should possess strong communication skills and the ability to work flexible shifts including weekends and holidays.
Calling all Customer Service Representatives! We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.
If you are a Danish speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with people, this opportunity is for you! Join us in embracing the best of both worlds with our innovative hybrid working model!
In this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry.
You will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space.
The responsibilities:
❖ €200 gross per month (based on planning adherence & quality).
❖ After 6 months, the bonus increases to 300 per month with new targets.
❖ After 12 months, the bonus goes up to €350 per month with additional targets.
❖ After 18 months, the base salary increases to €1,600, plus the €350 monthly bonus.
If these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.
Multi-lingual, multi-channel, near- and offshore contact center services in Casablanca, Tangier, Barcelona and Valencia.
We are NewCo Communications (NewCo), we help companies grow by delivering customer service and business process outsourcing that actually works: multilingual, omni-channel and driven by innovation without ever losing the human touch. Since 2010, we've partnered with brands to manage the conversations and operations that matter most, from customer care to contract handling, tech support to dispute management. With offices based in Casablanca, Tangier, Barcelona, and Valencia, we offer near- and offshore solutions designed for flexibility, quality, and real results. We leverage AI and smart technologies to boost efficiency, improve decision-making, and deliver more personalized customer experiences, all while keeping it human front and center. But we don’t just build great partnerships and service teams. We build a culture. At NewCo, more than 1.000 people from around the world bring their energy, ideas, and individuality to everything we do. We are committed to empowering every team member and creating a supportive community where people grow, collaborate, and inspire one another. That’s what sets us apart and makes our work stronger. So, whether you’re looking to elevate your customer experience, or find a place where you can grow and be yourself, you’ll find it here. Be You, With Us. For more information on our services or open positions go to www.newcogroup.com
Offices: Leuvensesteenweg 643, PB 29, Zaventem, Flemish Region 1930, BE · Carrer de Provençals 39, Barcelona, Catalonia 08019, ES · 2 Rue Abou Assalt Al Andaloussi, Casablanca, MA · Pl. d'Amèrica 2, 3th Floor, Valencia, Valencia 46004, ES · Avenue Moulay Ismail شارع مولاي إسماعيل, Business Center Assalam II, Tangier, Tanger-Tetouan-Al Hoceima 90060, MA
Multi-lingual, multi-channel, near- and offshore contact center services in Casablanca, Tangier, Barcelona and Valencia.
We are NewCo Communications (NewCo), we help companies grow by delivering customer service and business process outsourcing that actually works: multilingual, omni-channel and driven by innovation without ever losing the human touch. Since 2010, we've partnered with brands to manage the conversations and operations that matter most, from customer care to contract handling, tech support to dispute management. With offices based in Casablanca, Tangier, Barcelona, and Valencia, we offer near- and offshore solutions designed for flexibility, quality, and real results. We leverage AI and smart technologies to boost efficiency, improve decision-making, and deliver more personalized customer experiences, all while keeping it human front and center. But we don’t just build great partnerships and service teams. We build a culture. At NewCo, more than 1.000 people from around the world bring their energy, ideas, and individuality to everything we do. We are committed to empowering every team member and creating a supportive community where people grow, collaborate, and inspire one another. That’s what sets us apart and makes our work stronger. So, whether you’re looking to elevate your customer experience, or find a place where you can grow and be yourself, you’ll find it here. Be You, With Us. For more information on our services or open positions go to www.newcogroup.com
Offices: Leuvensesteenweg 643, PB 29, Zaventem, Flemish Region 1930, BE · Carrer de Provençals 39, Barcelona, Catalonia 08019, ES · 2 Rue Abou Assalt Al Andaloussi, Casablanca, MA · Pl. d'Amèrica 2, 3th Floor, Valencia, Valencia 46004, ES · Avenue Moulay Ismail شارع مولاي إسماعيل, Business Center Assalam II, Tangier, Tanger-Tetouan-Al Hoceima 90060, MA
