New York, New York, United States · Hybrid
$38k–$45k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. * **This p…
Skills: Customer Service, Communications, Organizational Skills, Mathematical Computations, Data Processing
New York, New York, United States · Hybrid
$47k–$53k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. **This pos…
Skills: Data Processing, Customer Service, Clerical Work, Record Maintenance, Onboarding
New York, New York, United States · On-site
$100k–$125k/yr
Job Description The New York City Housing Authority (NYCHA) mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA is th…
Skills: Construction Auditing, Field Inspection, Contract Compliance, Project Management, Quality Assurance
New York, New York, United States · On-site
$77k–$92k/yr
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: Risk Management, Cybersecurity Risk Assessment, Risk Framework Implementation, Project Management, Stakeholder Management
New York, New York, United States · On-site
$107k–$123k/yr
Job Description ABOUT OATH: The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s …
Skills: Microsoft SQL Server, Azure SQL Database, MongoDB, MySQL, PostgreSQL
New York, New York, United States · On-site
$75k–$92k/yr
Job Description The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to…
Skills: Risk Management, Cybersecurity Risk Assessment, Control Testing, Project Management, Stakeholder Management
New York, New York, United States · On-site
$17/hr–$21/hr
Job Description The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow an…
Skills: Administrative Support, Data Entry, Records Management, Microsoft Outlook, Microsoft Excel
New York, New York, United States · On-site
Job Description The Kings County District Attorney’s Office (KCDA) is one of the largest prosecutors’ offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will f…
Skills: Network Design, Firewall Configuration, Routing, Switching, Cisco Wi-Fi
New York, New York, United States · Hybrid
$88k–$188k/yr
Job Description The New York City Law Department is seeking applicants for the position of Assistant Corporation Counsel, Electronic Discovery Attorney, in its Labor and Employment Law Division. The Labor and Employment …
Skills: Electronic Discovery, Litigation, ESI Management, Document Review, Legal Research
New York, New York, United States · On-site
$160k–$180k/yr
Job Description The Office of the New York City Comptroller serves as the City’s chief fiscal steward, responsible for auditing City agencies, managing pension funds, overseeing contracts, and advancing policy solutions …
Skills: Strategic Planning, Project Management, Investment Management, ESG, Budget Monitoring
New York, New York, United States · On-site
$100k–$150k/yr
Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated t…
Skills: Solutions Architecture, Enterprise Architecture, COTS Extension, Fit/Gap Analysis, Technical Design
New York, New York, United States · On-site
$125k–$150k/yr
Job Description The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) is seeking a Senior Enterprise Tools Administrator to support and maintain a wide array of agency-wide systems…
Skills: IBM Rational ClearCase, IBM Rational Application Developer, OpenText AQM, UFT One, Batch Scripting
New York, New York, United States · On-site
$125k–$150k/yr
Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated t…
Skills: Vmware Esxi, Vmware Vcenter, Microsoft Windows Server, Amazon Web Services, Cloud Infrastructure
New York, New York, United States · On-site
$19/hr–$24/hr
Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people a…
Skills: Data Collection, Data Entry, Descriptive Analysis, Microsoft Access, Microsoft Excel
New York, New York, United States · On-site
$48k–$55k/yr
Job Description The New York City Employees’ Retirement System (NYCERS) is seeking (2) candidates to work in the Pension Payroll unit and Pension Verification & Recovery unit within Retirement & Pension Benefits division…
Skills: Pension Calculation, Overpayment Analysis, Data Entry, Administrative Support, Customer Service
New York, New York, United States · Hybrid
$60k–$68k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE COMPUTER ASSOCIATE (OPERATIONS) CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The New York City Department o…
Skills: Microsoft SCOM, Active Directory, VMware, SCCM, ServiceNow
New York, New York, United States · Hybrid
$42k–$49k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Program Summary: The mailroom is an essential operational function fo…
Skills: Mail Sorting, Postage Machine Operation, Package Tracking, Clerical Experience, Typing
New York, New York, United States · On-site
$75k–$202k/yr
Job Description The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, r…
Skills: Clinical Psychology, Crisis Intervention, Supervision, Triage Evaluation, Mental Health Training
New York, New York, United States · On-site
$84k–$150k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE DIRECTOR OF SOCIAL SERVICE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. HIV/AIDS Services Administration (HA…
Skills: Case Management, Program Implementation, Auditing, Policy Coordination, Staff Supervision
New York, New York, United States · On-site
$200k–$285k/yr
Job Description The NYC Department of Environmental Protection’s (DEP) mission is to protect public health and the environment by supplying the highest-quality drinking water; treating and recovering valuable resources f…
Skills: Executive Leadership, Agency Management, Climate Strategy, Environmental Policy, Regulatory Compliance
New York, New York, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The representative will provide high-volume customer service to licensing applicants via phone and in person. Responsibilities include processing payments, maintaining records, and assisting applicants with interagency communication to resolve licensing issues.
Candidates must have a high school diploma or equivalent and one year of satisfactory clerical experience. Proficiency in keyboarding with a minimum speed of 100 keystrokes per minute is required.
Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
DCWP’s Licensing Division is seeking a Customer Service Representative with strong customer service, communications, and organizational skills. The prospective candidate will be responsible for the following tasks:
- Perform ordinary mathematical computations while accepting and processing payments;
- Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records, furnishing information to licensing applicants, and processing applications;
- Check records for accuracy of information and for conformity with established policy and procedures;
- Provide high-volume customer service to licensing applicants in person and via phone;
- Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license;
- Answer telephone calls, emails and written correspondence and communicate applicant information;
- Attend seminars, meetings and/or trainings;
- All relevant and related Licensing tasks as assigned when needed; and
- Follow all division and agency policies and procedures.
CLERICAL ASSOCIATE - 10251
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
