New York, New York, United States · On-site
$60k–$69k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) CIVIL SERVICE TITLE FOR AT LEAST ONE YEAR. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEF…
Skills: Supervision, Case Management, Data Entry, Report Writing, Compliance Monitoring
New York, New York, United States · On-site
$63k–$72k/yr
Job Description With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping o…
Skills: Community outreach, Case management, Public speaking, Data entry, Stakeholder engagement
New York, New York, United States · On-site
$65k–$75k/yr
Job Description In order to be considered for the position candidates must be a current City Employee and be serving permanently in the title of Accountant or have taken the most recent Accountant civil service exam and …
Skills: Accounting, Auditing, Financial analysis, Budgeting, Invoicing
New York, New York, United States · Hybrid
$68k–$98k/yr
Job Description Open to candidates who are permanent in the civil service title of Administrative Supervisor of Building Maintenance or to those who have successfully filed for the Administrative Supervisor of Building M…
Skills: Facility management, Staff supervision, Capital project management, Code compliance, Vendor management
New York, New York, United States · On-site
$65k–$75k/yr
Job Description With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping o…
Skills: Desk audits, Financial analysis, Fiscal technical assistance, Invoice processing, Contract ledger maintenance
New York, New York, United States · Hybrid
$66k–$92k/yr
Job Description Open to candidates who are permanent in the civil service title of Administrative Supervisor of Building Maintenance or to those who have successfully filed for the Administrative Supervisor of Building M…
Skills: Facility Management, Staff Supervision, Project Management, Code Compliance, Budgeting
New York, New York, United States · Hybrid
$66k–$84k/yr
Job Description Open to candidates who are permanent in the civil service title of Administrative Supervisor of Building Maintenance or to those who have successfully filed for the Administrative Supervisor of Building M…
Skills: Facility Management, Staff Supervision, Budget Management, Code Compliance, Project Management
New York, New York, United States · Hybrid
$66k–$84k/yr
Job Description Open to candidates who are permanent in the civil service title of Administrative Supervisor of Building Maintenance or to those who have successfully filed for the Administrative Supervisor of Building M…
Skills: Facility management, Staff supervision, Capital project management, Code compliance, Vendor management
New York, New York, United States · On-site
$45k–$51k/yr
Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated t…
Skills: Customer service, Liaison, Technical assistance, Training, Public relations
New York, New York, United States · On-site
$71k–$81k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Huma…
Skills: Supervision, Case management, Policy analysis, Staff training, Conflict resolution
New York, New York, United States · On-site
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Knife skills, Food preparation, Culinary arts, South Asian cuisine, Middle Eastern cuisine
New York, New York, United States · On-site
$67k–$113k/yr
Job Description The Workforce Planning and Compliance unit within DOB’s Human Resources and Employee Experience (HREX) division plays a critical role in supporting the agency’s mission by breaking down silos, fostering c…
Skills: Workforce planning, Organizational development, Compliance, Human resources, Organizational analysis
New York, New York, United States · Hybrid
$110k–$126k/yr
Job Description Join the fight against climate change and take advantage of a unique opportunity on the cutting edge of climate policy at the New York City Department of Buildings (DOB). DOB plays an essential role in im…
Skills: Policy Analysis, Project Management, Sustainability, Climate Policy, Building Energy Efficiency
New York, New York, United States · On-site
$75k–$127k/yr
Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated t…
Skills: Desktop Modernization, Endpoint Management, Operating System Deployment, Software Packaging, Endpoint Security
New York, New York, United States · On-site
$80k–$90k/yr
Job Description The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Assistant Supervisor for the W-2 and FICA Refunds Unit within the Payroll Banking and Accounting …
Skills: Accounting, Auditing, Payroll Management, Data Analysis, Statistical Reporting
New York, New York, United States · On-site
$46k–$53k/yr
Job Description The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a sma…
Skills: Vehicle operation, Vehicle maintenance, Loading and unloading, Safety compliance, Mechanical inspection
New York, New York, United States · On-site
$150k–$160k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Workforce development, Program management, Policy analysis, Strategic planning, Public-private partnerships
New York, New York, United States · On-site
$150k–$160k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Workforce Development, Policy Analysis, Program Management, Strategic Planning, Compliance Management
Town of Middletown, New York, United States · On-site
$62k–$173k/yr
Job Description The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing waste…
Skills: Project Management, Construction Oversight, Budgeting, Procurement, Contract Administration
New York, New York, United States · Hybrid
$63k–$95k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Project management, Policy analysis, Strategic planning, Communications, Stakeholder management
New York, New York, United States • On-site
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The Fair Hearing Process Examiner supervises staff within the Fair Hearing Tracking, Monitoring, and Review Unit to ensure accurate and timely case actions. They are responsible for reviewing evidence packets, managing unit reports, and ensuring compliance with litigation directives.
Applicants must be permanent in the Benefits Opportunity Specialist title for at least one year. Candidates must possess either a high school diploma with three years of relevant experience or a baccalaureate degree with eighteen months of qualifying experience.
APPLICANTS MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) CIVIL SERVICE TITLE FOR AT LEAST ONE YEAR. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Supplemental Nutrition Assistance, Cash Assistance, Emergency Assistance, Medicaid, Child Support, Fair Fares, as well as eviction prevention and rehousing assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. DSS also includes administrative and supportive divisions such as the Office of Legal Affairs which includes the Fair Hearing Administration, among other litigation and counseling units.
Office of the General Counsel/Fair Hearing Administration is requesting to recruit One Associate Benefits Opportunity Specialist I to function as Fair Hearing Process Examiner in the Fair Hearing Tracking Monitoring and Review Unit (FHTMRU). FHTMRU comprises of the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue unit is responsible for ensuring benefits remain unchanged until the issuance of a fair hearing decision. The Resolution unit is responsible for processing resolution actions initiated during evidence packet review and/or preparation at the CPRU and SEPU. It is also responsible for processing case actions on IREA cases sent to the automated Pre-Hearing Disposition (PHD) process.
Under the supervision of the Fair Hearing Process Coordinator and with some latitude for the exercise of independent judgment, decision making and action, the Fair Hearing Process Examiner performs responsible work in the supervision of Fair Hearing Process Specialists and the Clerical staff within the Fair Hearing Tracking & Monitoring Review Unit. All Fair Hearing Examiner within the Fair Hearing Tracking & Monitoring Review Unit are interchangeable.
Office of the General Counsel/Fair Hearing Administration is requesting to recruit One Associate Benefits Opportunity Specialist I to function as Fair Hearing Process Examiner in the Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) who will:
- Supervise the activities of the Fair Hearing Process Specialist ensuring completion of unit reports and acts as a resource contact to appropriate areas; ensures that case actions are completed accurately and in a timely manner and are available pursuant to compliance with the Morel Litigation. Review work products by workers to ensure that all case records and evidence packets for scheduled Fair Hearings are sent prior to the hearing.
- Review and authorize all Aid-to-Continue, Default, and Resolution completed cases to ensure timeliness of case actions; collects program operations data and summarizes unit activities in reports; ensures that error corrections are completed in timely manner. Ensures that proper data is entered into Fair Hearing Information System accurately and in a timely manner. Utilizes the New York City Work Accountability & You (NYCWAY) system, Paperless Operation System (POS), Human Resources Administration (HRA) Viewer, Fair Hearing Electronic Evidence Management System (FHEMS), for processing the Fair Hearing Compliance Case (Completing Case Actions).
- Review related worklists, associated with the Aid-to-Continue, Default and Resolution Processes and makes appropriate assignments of work-related activities; review reports in order to provide outcomes relating to work activities. Challenges Aid to Continue Directives, when appropriate.
- Review and sign all Aid-to-Continue, Default, and Resolution case actions and ensures that proper data is entered into Fair Hearing Information System (FHIS) and Fair Hearing Electronic Evidence Management System (FHEMS) timely and accurately. Collect program operations data and summarizes unit activities in reports, as required; ensures that error corrections are completed timely and provides reinforcement training to subordinates, where indicated.
- Sign off on Aid-to-Continue, Default, and Resolution completed cases to ensure timeliness of actions; prepares weekly reports detailing the unit’s work output for immediate supervisor; prepares comprehensive and complete evidence packets for cases to be presented at State Fair Hearings. Challenges Aid-to- Continue Directives utilizing the Electronic Compliance Process (Including making entries in NYCWAY Subsystems).
- Provide training updates to subordinates on procedural changes and Policy Directives on subordinates by monitoring daily activity sheets, reports and logs to see that prompt actions are taken
by workers to ensure that all case records and evidence packets for scheduled Fair Hearings are sent prior to the hearing.
- Review and authorize all Aid-to-Continue, Default, and Resolution completed cases to ensure timeliness of case actions; collects program operations data and summarizes unit activities in reports; ensures that error corrections are completed in timely manner. Ensure that proper data is entered into Fair Hearing Information System accurately and in a timely manner. Utilizes the New York City Work Accountability & You (NYCWAY) system, Paperless Operation System (POS), Human Resources Administration (HRA) Viewer, Fair Hearing Electronic Evidence Management System (FHEMS), for processing the Fair Hearing Compliance Case (Completing Case Actions).
- Review related worklists, associated with the Aid-to-Continue, Default and Resolution Processes and makes appropriate assignments of work-related activities; review reports in order to provide outcomes relating to work activities. Challenges Aid to Continue Directives, when appropriate.
- Review and sign all Aid-to-Continue, Default, and Resolution case actions and ensure that proper data is entered into Fair Hearing Information System (FHIS) and Fair Hearing Electronic Evidence Management System (FHEMS) timely and accurately. Collects program operations data and summarizes unit activities in reports, as required; ensures that error corrections are completed timely and provides reinforcement training to subordinates, where indicated.
- Sign off on Aid-to-Continue, Default, and Resolution completed cases to ensure timeliness of actions; prepares weekly reports detailing the unit’s work output for immediate supervisor; prepares comprehensive and complete evidence packets for cases to be presented at State Fair Hearings. Challenges Aid-to- Continue Directives utilizing the Electronic Compliance Process (Including making entries in NYCWAY Subsystems).
- Provide training updates to subordinates on procedural changes and Policy Directives.
Hours/Schedule: 9am – 5 pm with flex
ASSOCIATE BENEFITS OPPORTUNITY - 56316
1. A four-year high school diploma or its educational equivalent, and three years of
full-time satisfactory experience working directly in social/human services or a
related setting, providing either:
a) client services.
b) employment planning/counseling services which involves job development,
skills assessment, and employment placement or other economic
opportunity programming.
2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above.
4. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
