Member Service Representative (Full-Time) - Long Beach
Long Beach, California, United States · On-site
$23/hr–$27/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Supports daily operations and functions of Navy Federal Investment Services (NFIS). Drives productivity, member experience, and revenue outcomes by reinforcing performance standards, regulatory compliance, and operationa…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for supporting th…
Member Service Representative (Full-Time) - Churchland
Portsmouth, Virginia, United States · On-site
$20/hr–$24/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Facilitate successful enterprise transformation initiatives by planning, implementing, and sustaining change initiatives that align with business objectives. Assess change impacts, develop stakeholder engagement strategi…
Senior Principal Data Scientist (Marketing Channel Optimization)
Vienna, Virginia, United States · Hybrid
$150k–$206k/yr
Senior+
Provide analytical insight from organizational data to support mission critical decision making. Understand business needs and identify opportunities for new products and services to meet business objectives. Design and …
Skills: Data science, Predictive modeling, Algorithms, Statistical analysis, SQL
Member Service Representative (Full-Time) - Junction City
Junction City, Kansas, United States · On-site
$19/hr–$22/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Digital Payments team is …
Skills: SAFe, Release Train Engineer, Agile, Facilitation, Program Increment Planning
Senior Enterprise Architect - Business Architecture
Vienna, Virginia, United States · Hybrid
$131k–$180k/yr
Senior
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. We are seeking a highly skill…
Skills: Business Architecture, Strategic Planning, Business Analysis, Stakeholder Management, Architecture Frameworks
Member Service Representative (Full-Time) - North Las Vegas
North Las Vegas, Nevada, United States · On-site
$22/hr–$25/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Full-Time) - Rosedale
Rosedale, Maryland, United States · On-site
$22/hr–$25/hr
Mid level
To provide members and prospective members the full range of financial products and services while demonstrating advanced job knowledge and service skills. The MSR III operates with minimal supervision, performs complex …
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. We are seeking a seasoned Ent…
Principal Security Engineer (Palo Alto Strata Cloud)
Vienna, Virginia, United States · Hybrid
$132k–$206k/yr
Senior+
Navy Federal Credit Union is seeking a Principal Security Engineer to maintain and support the Palo Alto Prisma Access environment using Strata Cloud Manager and strategies to ensure the cybersecurity posture of the syst…
Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)
Winchester, Virginia, United States · Hybrid
$128k–$188k/yr
Senior+
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Manager II, Service Desk …
Skills: Incident management, Service operations, Automation, AI-driven IT, ServiceNow
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Define, develop and implement…
Skills: IBM System Automation, REXX, IBM NetView, z/OS, CICS
To provide continuous 24-hour operation of NFCU GPO facility systems supporting critical functions and the work environment. Assist with Rec center and Shuttle service as needed. Navy Federal provides much more than a jo…
Skills: Automated building systems, Mechanical systems, Electrical systems, Security systems, Fire systems
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Mainframe Systems Program…
Skills: Mainframe Engineering, z/OS, IT Management, Technical Leadership, Capacity Planning
To install, alter, maintain and repair emergency power systems, electrical systems, UPS systems and electrical equipment, fixtures, tools, and appliances. May be designated to lead teams on projects, preventative mainten…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Design, develop, and optimize…
Intern - Year Round (Military Talent Acquisition Programs)
Pensacola, Florida, United States · On-site
$17/hr–$36/hr
Entry level
The Talent Acquisition (TA) Programs team creates innovative pathways for talent to join Navy Federal and grow their careers through Internal Mobility, Early Careers, Military Talent Acquisition Programs, and enterprise …
Skills: Organizational skills, Time management, Communication, Analytical abilities, Research abilities
Member Service Representative (Full-Time) - Long Beach
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$23/hr–$27/hr
Full-time
Competitive pay, Generous benefits, Perks
Posted 11d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
The Member Service Representative provides members with a full range of financial products including depository accounts, lending products, and credit cards. They perform moderately complex platform banking functions while developing professional independence under supervision.
Requirements
Candidates should have effective research, analytical, and problem-solving skills along with the ability to navigate multiple systems efficiently. Experience in customer service, preferably within a banking or financial institution, is highly desired.
Full job description
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
FORTUNE100 Best Companies to Work For® 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes® 2025 America’s Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Navy Federal is the world’s largest credit union, with more than 15 million members, $200 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA; Winchester, VA; Pensacola, FL and San Diego, CA, as well as more than 380 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.
Equal Housing Lender
Equal Opportunity Employer, including disability/vets
Offices: 820 Follin Lane SE, Vienna, VA 22180, US · 5550 Heritage Oaks Dr, Pensacola, FL 32526, US · 9999 Willow Creek Rd, San Diego, California 92131, US · 141 Security Dr, Winchester, Virginia 22602, US
Navy Federal is the world’s largest credit union, with more than 15 million members, $200 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA; Winchester, VA; Pensacola, FL and San Diego, CA, as well as more than 380 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.
Equal Housing Lender
Equal Opportunity Employer, including disability/vets
Offices: 820 Follin Lane SE, Vienna, VA 22180, US · 5550 Heritage Oaks Dr, Pensacola, FL 32526, US · 9999 Willow Creek Rd, San Diego, California 92131, US · 141 Security Dr, Winchester, Virginia 22602, US