Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsible for providing tec…
Skills: Systems analysis, IT support, Problem-solving, Communication, Organizational skills
Senior Business Intelligence Analyst (Lending Analytics)
Vienna, Virginia, United States · Hybrid
$97k–$142k/yr
Senior
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. As part of the originations f…
Skills: Business intelligence, Data analysis, Forecasting, Tableau, PowerBI
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Seeking a qualified candidate…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Navy Federal's Internal Audit…
Skills: Systems engineering, Full-stack development, SQL, Python, PowerShell
Member Service Representative (Full-Time) - Accokeek/Indian Head
Accokeek, Maryland, United States · On-site
$23/hr–$27/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Full-Time) - Kapolei
Kapolei, Hawaii, United States · On-site
$20/hr–$24/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Full-Time) – Camp Creek Pkwy-Atlanta
Atlanta, Georgia, United States · On-site
$21/hr–$27/hr
Mid level
To provide members and prospective members the full range of financial products and services while demonstrating advanced job knowledge and service skills. The MSR III operates with minimal supervision, performs complex …
Skills: Financial services, Retail banking, Customer service, Relationship building, Research
Senior Data Scientist (Internal Audit Model & AI Risk)
Vienna, Virginia, United States · Hybrid
$99k–$156k/yr
Senior
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Navy Federal's Internal Audit…
Skills: Data analysis, Statistical modeling, Regression analysis, Generative AI, LLMs
Senior Business Intelligence Analyst (Consumer Loan Operational Analytics)
Vienna, Virginia, United States · Hybrid
$112k–$163k/yr
Senior
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Support business decisions by…
Skills: Data analysis, Reporting, Business intelligence, Python, R
Member Service Representative (Full-Time) - NSA Panama City
Panama City Beach, Florida, United States · On-site
$19/hr–$22/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Part-Time) – Mary Esther
Mary Esther, Florida, United States · On-site
$19/hr–$22/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Support business decisions by…
Skills: Data analysis, Reporting, Business intelligence, Data integration, Data cleaning
Bensalem Township, Pennsylvania, United States · On-site
$96k–$123k/yr
Senior
To manage and direct all activities of a medium/large full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branc…
To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branc…
Member Service Representative (Full-Time) – Mary Esther
Mary Esther, Florida, United States · On-site
$19/hr–$22/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Full-Time) - South Oceanside
Oceanside, California, United States · On-site
$23/hr–$27/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. This position supports Credit…
Skills: Business analysis, Systems analysis, SQL, Data validation, Project management
Learning Solutions Architect II - Navy Federal Financial Group
Vienna, Virginia, United States · Hybrid
$32/hr–$51/hr
Senior
Support Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Feder…
Member Service Representative (Full-Time) - Maplewood
Maplewood, Missouri, United States · On-site
$20/hr–$24/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
Member Service Representative (Part-Time) - Naval Base San Diego/Pacific Beacon
San Diego, California, United States · On-site
$23/hr–$27/hr
Entry level
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and esta…
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$96k–$123k/yr
Full-time
bachelor degree
Competitive pay, Generous benefits, Perks
Posted 2d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Principal Technology Support Analyst provides technical subject matter expertise and complex operational support for assigned service areas. This role involves leading strategic systems analysis initiatives and serving as an escalation point for technical support staff.
Requirements
Candidates must possess a bachelor's degree in Information Technology, Computer Science, or a related field. A minimum of 7 years of experience in systems analysis or IT business support is required, along with expert-level troubleshooting and analytical skills.
Full job description
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Responsible for providing technical subject matter expertise for an assigned area or team of technical support staff, providing complex operational support. May support staff and serve as escalation point for respective service areas. Responsible for resolving moderately diverse tasks with more complexity under indirect supervision. Key responsibilities include providing escalated support and solutions to complex requests. This role requires strong problem-solving, communication, and organizational skills. At the expert level, the analyst is responsible for leading strategic systems analysis and initiatives and providing technical leadership across projects.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
FORTUNE100 Best Companies to Work For® 2025
Yello and WayUp Top 100 Internship Programs
Computerworld® Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes® 2025 America’s Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Related keywords
Information TechnologySystems AnalysisIT OperationsTechnical SupportEnterprise SystemsTroubleshootingStrategic AnalysisProject LeadershipPerformance MetricsReliabilityAvailabilityBank Secrecy ActIT TerminologyTerminal KnowledgeStakeholder Communication
Navy Federal is the world’s largest credit union, with more than 15 million members, $200 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA; Winchester, VA; Pensacola, FL and San Diego, CA, as well as more than 380 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.
Equal Housing Lender
Equal Opportunity Employer, including disability/vets
Offices: 820 Follin Lane SE, Vienna, VA 22180, US · 5550 Heritage Oaks Dr, Pensacola, FL 32526, US · 9999 Willow Creek Rd, San Diego, California 92131, US · 141 Security Dr, Winchester, Virginia 22602, US
Navy Federal is the world’s largest credit union, with more than 15 million members, $200 billion+ in assets and 25,000+ employees. Throughout campuses in Vienna, VA; Winchester, VA; Pensacola, FL and San Diego, CA, as well as more than 380 branches, we serve the Armed Forces, Department of Defense, Veterans and their families with world-class financial products and services.
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org. Images used for representational purposes only; do not imply government endorsement.
Equal Housing Lender
Equal Opportunity Employer, including disability/vets
Offices: 820 Follin Lane SE, Vienna, VA 22180, US · 5550 Heritage Oaks Dr, Pensacola, FL 32526, US · 9999 Willow Creek Rd, San Diego, California 92131, US · 141 Security Dr, Winchester, Virginia 22602, US