Tennessee, United States · Remote Solely
Overview In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspi…
Skills: Customer Service, De-escalation, Active Listening, Salesforce, Microsoft Excel
United States · Remote Solely
Overview In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspi…
Skills: Customer Service, De-escalation, Salesforce, Financial Analysis, Active Listening
Texas, United States · Remote Solely
Overview In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspi…
Skills: Customer Service, De-escalation, Salesforce, Active Listening, Critical Thinking
United States · On-site
$128k–$147k/yr
Overview The Director of Retention plays a critical leadership role in advancing NDR’s goal of delivering Best‑in‑Class Client Servicing and reducing client churn. This individual will lead and develop large‑scale retent…
Skills: Client Retention, Churn Reduction, Leadership, Data Analysis, Operational Discipline
United States · Remote OK
$133k–$155k/yr
Overview National Debt Relief is seeking a highly skilled and strategic Staff Marketing Automation Developer who is passionate about building modern, scalable customer engagement experiences. In this role, you will lever…
Skills: Braze, Salesforce Marketing Cloud, Marketing Automation, HTML/CSS, REST APIs
United States · Remote OK
$118k–$135k/yr
Overview National Debt Relief is seeking a highly motivated, hands-on Senior Marketing Automation Developer who is passionate about building modern, data-driven customer engagement experiences. In this role, you will lev…
Skills: Braze, Marketing Automation, HTML/CSS, Liquid, API Integration
South Carolina, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Florida, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Selling, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Nevada, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Pennsylvania, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Texas, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
United States · Remote Solely
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Selling, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
South Carolina, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Nevada, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Selling, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
North Carolina, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Selling, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
Texas, United States · Remote OK
Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …
Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication
United States · Remote OK
$194k–$223k/yr
Overview National Debt Relief (NDR) is seeking a technically fluent and strategically driven Director of Applied AI to lead the development, deployment, and enablement of Generative AI solutions across the business. Repo…
Skills: Python, SQL, LLMs, RAG Architectures, Vector Databases
United States · Remote OK
$70k–$85k/yr
Overview We are seeking a dynamic, determined, and adaptable Partner Marketing Specialist. In this role, this individual will onboard and assist with new and existing partners from the latter stages of the sales cycle th…
Skills: Performance Marketing, Affiliate Marketing, Partnership Marketing, Account Management, Data Analysis
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Provide exceptional voice support to clients in a debt settlement program, handling complex financial situations and legal escalations. Responsibilities include interpreting legal documents, presenting settlement proposals, and maintaining accurate documentation in Salesforce.
Requires a high school diploma and at least 2 years of experience in customer service or relationship-based support. Candidates must be proficient in Microsoft Office and possess strong empathy and de-escalation skills for high-stress environments.
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day consists of making and answering inbound and outbound calls discussing complex financial situations while maintaining accurate account documentation and building positive rapport with our client base. Our team drives high satisfaction and service by exemplifying our core values to ensure they receive the best possible client experience with National Debt Relief.
This position has an expected start date of 9/8/2026. This is a full-time remote role. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, OK, PA, SC, TN, TX, and UT.
We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.
Education/Experience Requirements
Required Skills/Abilities
National Debt Relief Role Qualifications:
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Want to learn more about who we are? Connect with us on social!
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
National Debt Relief is a certified Great Place to Work®!
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here
#LI-REMOTE
Helping hundreds of thousands of clients resolve their debt and achieve financial independence.
National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt. We’ve settled almost 4 million debts, helping people reclaim their independence and get their lives back on track. Our highly rated, unique approach to debt relief supports our clients’ journeys, empowering them to resolve their debt and confidently manage their finances.
Offices: 180 Maiden Ln, 28th Floor, New York, NY 10038, US
Helping hundreds of thousands of clients resolve their debt and achieve financial independence.
National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt. We’ve settled almost 4 million debts, helping people reclaim their independence and get their lives back on track. Our highly rated, unique approach to debt relief supports our clients’ journeys, empowering them to resolve their debt and confidently manage their finances.
Offices: 180 Maiden Ln, 28th Floor, New York, NY 10038, US
