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Jobs at National Debt Relief, LLC (Now Hiring) — 59 open

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Tennessee, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Problem Solving

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Texas, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Salesforce

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Salesforce

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

North Carolina, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Salesforce

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Nevada, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasive Rebuttal, Problem Solving, De-escalation, Active Listening

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Pennsylvania, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasive Rebuttal, Problem Solving, De-escalation, Active Listening

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Arizona, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Account Management

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Georgia, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Salesforce

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Florida, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasive Rebuttal, Problem Solving, De-escalation, Active Listening

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

South Carolina, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Salesforce

National Debt Relief, LLC logoNational Debt Relief, LLC

Client Loyalty Specialist

Utah, United States · Remote OK

Mid level

Overview Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk …

Skills: Client Retention, Persuasion, De-escalation, Active Listening, Account Management

National Debt Relief, LLC logoNational Debt Relief, LLC

Senior Engineer, Applied AI

United States · Remote OK

$151k–$173k/yr

Senior

Overview National Debt Relief (NDR) is seeking highly skilled and technically curious Senior Applied AI Engineers to join our growing Data & AI organization. Reporting to the Director of Applied AI, these roles will be f…

Skills: Python, Large Language Models, RAG Pipelines, Vector Databases, Prompt Engineering

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

Georgia, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Sales, Client Consultation, Salesforce, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

Texas, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Selling, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

Pennsylvania, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

Utah, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

South Carolina, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

Tennessee, United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

National Debt Relief, LLC logoNational Debt Relief, LLC

Inside Sales Representative

United States · Remote OK

Mid level

Overview As a recognized leader in the debt relief industry, we’re seeking compassionate, results-driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense …

Skills: Consultative Sales, Client Enrollment, Salesforce CRM, De-escalation, Empathetic Communication

123

Showing 1–20 of 59

National Debt Relief, LLC logo

Client Loyalty Specialist

National Debt Relief, LLC

Tennessee, United States • Remote OK

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Mid level

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  • Full-time
  • high school
  • Medical Benefits, Dental Benefits, Vision Benefits, 401(k) With Company Match, Paid Holidays, Volunteer Time Off
  • Posted 6d ago
  • Apply by Jul 22
  • ~40 hrs/week
  • Remote in Arizona, United States, Florida, United States, Georgia, United States, Michigan, United States

Responsibilities

Engage and retain clients at risk of canceling their debt relief services through inbound and outbound communication channels. Utilize persuasive rebuttal skills and Salesforce CRM to document interactions and provide solutions that keep clients in the program.

Requirements

Requires a high school diploma and at least 2 years of phone-based experience in sales, collections, banking, or loan services. Candidates must demonstrate strong persuasion skills and the ability to remain professional during stressful client interactions.

Full job description

Overview

Due to our continued growth, we are looking for commission-driven, experienced Client Loyalty Specialists (Retention Agents) to join our team! In this role, you will support National Debt Relief clients at risk of canceling their service through inbound and outbound communication and digital channels.

 

Our team serves as a source of courage during clients’ most uncertain moments, and each interaction is an opportunity to empower them to stay on track toward regaining control of their finances. This role requires professionalism, adaptability, strong active listening skills, and the ability to de-escalate challenging situations. We drive retention by exemplifying our core values and delivering an exceptional client experience.

 

This position has an expected start date of 9/21/2026. We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, PA, SC, TN, TX, and UT.

 

We are seeking individuals who are available for the following 8 hour shift scheduling options. Scheduling decisions are based on business need and will be confirmed prior to hiring.

  • Monday - Friday from 9am - 6pm or 12pm - 9pm Eastern Time
  • Tuesday - Saturday from 9am - 6pm Eastern Time

Responsibilities

  • Engage and retain clients at risk of canceling their enrollment through inbound and outbound calls, email, and digital channels
  • Build quick rapport with clients and apply both persuasive rebuttal skills and problem-solving strategies while providing solutions that will help clients stay in program
  • Follow established quality guidelines to ensure clients are cared for with integrity
  • Show the values and benefits of the program to clients
  • Document client discussions clearly and concisely using Salesforce customer relationship management software
  • Meet performance criteria set forth by the management team (subject to change based on company baselines)
  • Adhere to National Debt Relief and Retention department policies and procedures, including any applicable updates

Qualifications

  • 2+ years of phone-based experience in sales, collections, banking, or loan services with a strong focus on persuasion and account management
  • High school diploma required
  • Experience in sales and account management, consistently meeting or exceeding performance expectations
  • Excellent verbal and written communication skills
  • Outstanding interpersonal skills

Soft Skills Qualifications Include the Ability to: 

  • Clearly explain details about the company's debt settlement program to current clients
  • Recall details of calls with clients and to record those details accurately in Salesforce
  • De-escalate stressful situations
  • Support and calm vulnerable or upset clients 
  • Remain calm and professional during difficult discussions

National Debt Relief Role Qualifications:

  • Computer competency and ability to work with a computer
  • Prioritize multiple tasks and projects simultaneously
  • Exceptional written and verbal communication skills
  • Punctuality expected, ready to report to work on a consistent basis
  • Attain and maintain high performance expectations on a monthly basis
  • Work in a fast-paced, high-volume setting
  • Use and navigate multiple computer systems with exceptional multi-tasking skills
  • Remain calm and professional during difficult discussions
  • Take constructive feedback
  • Available for full-time position, overtime eligible if classified non-exempt

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. This role offers a base rate of $18/hr, with the opportunity to earn performance-based bonuses and commissions. Many team members who consistently apply strong effort and deliver results earn a total average annual compensation of around $72,000.

About National Debt Relief

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

 

Want to learn more about who we are? Connect with us on social!

         

 

Benefits

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount
  • Wellness Incentive Program

 

National Debt Relief is a certified Great Place to Work®!

 

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here

 

#LI-REMOTE

Related keywords

Debt SettlementClient LoyaltyRetention AgentSalesforceCRMCollectionsBankingLoan ServicesCustomer Relationship ManagementDebt ReliefAccount ManagementPersuasive CommunicationDe-escalation

About National Debt Relief, LLC

LinkedInVisit site

Helping hundreds of thousands of clients resolve their debt and achieve financial independence.

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
New York, NY
LinkedIn followers
22,916

National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt. We’ve settled almost 4 million debts, helping people reclaim their independence and get their lives back on track. Our highly rated, unique approach to debt relief supports our clients’ journeys, empowering them to resolve their debt and confidently manage their finances.

Offices: 180 Maiden Ln, 28th Floor, New York, NY 10038, US

debt counselingdebt reliefbankruptcy alternativefdcpanegotiationsdebt settlementdebt negotiationdebt mediationdebt resolutioncredit card consolidation
View all jobs at National Debt Relief, LLC

About National Debt Relief, LLC

LinkedInVisit site

Helping hundreds of thousands of clients resolve their debt and achieve financial independence.

Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2009
Headquarters
New York, NY
LinkedIn followers
22,916

National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt. We’ve settled almost 4 million debts, helping people reclaim their independence and get their lives back on track. Our highly rated, unique approach to debt relief supports our clients’ journeys, empowering them to resolve their debt and confidently manage their finances.

Offices: 180 Maiden Ln, 28th Floor, New York, NY 10038, US

debt counselingdebt reliefbankruptcy alternativefdcpanegotiationsdebt settlementdebt negotiationdebt mediationdebt resolutioncredit card consolidation
View all jobs at National Debt Relief, LLC

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