St. Louis, Missouri, United States · On-site
$52k–$60k/yr
Case Manager – Temporary Housing Repair Program Location: St. Louis MO MPACT Strategic Consulting, LLC (MPACT) is seeking Customer Service Representatives (CSR) to support a temporary housing repair program in the …
Skills: Customer Service, Case Management, Communication Skills, Organizational Skills, Attention To Detail
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the primary point of contact for residents in a housing repair program, guiding them through construction processes and inspections. Maintain detailed case records and coordinate with internal teams to ensure efficient service delivery.
Requires a high school diploma and 1-3 years of customer service experience, preferably in housing or disaster recovery. Proficiency in Microsoft Office and the ability to handle sensitive situations with empathy are essential.
Case Manager – Temporary Housing Repair Program
Location: St. Louis MO
MPACT Strategic Consulting, LLC (MPACT) is seeking Customer Service Representatives (CSR) to support a temporary housing repair program in the City of St. Louis, Missouri. The CSR serves as the primary point of contact for residents participating in the housing program and will assist residents through the construction process as homes are being repaired so that residents can shelter in place. This role supports applicants through each step of the housing repair process, providing accurate information, resolving issues, and coordinating with internal teams to ensure efficient delivery of services.
Key Responsibilities
Customer Support & Communication
Case Management & Documentation
Program Coordination
Qualifications
Required
Preferred
Empowering Innovation and Solutions that make an MPACT
We are a business advisory and consulting company focused on delivering iMPACTful solutions and innovation to public and private sector clients that empower them to achieve measurable and significant performance growth. MPACT Strategic Consulting works collaboratively with our clients to plan, design and implement programs and strategies that lead to better outcomes. Our team of professionals provides relevant experience and expertise to assist clients to implement solutions that are sustainable, based on best practices, and employ rigorous strategic analysis and innovation. Our team provides national capacity and capabilities that have led us to be trusted advisors that excel at planning, program management and deep technical assistance. MPACT works directly with our clients to augment their team’s collective capabilities and capacity to achieve lasting and significant performance growth and leadership. We develop custom solutions that yield the greatest value and competitive advantage for our clients. We match tailored solutions to how our client’s organization actually works.
Offices: 4635 Southwest Fwy, Houston, Texas 77027, US · 25 Broadway, 9th Floor, New Yory, NY 10004, US
Empowering Innovation and Solutions that make an MPACT
We are a business advisory and consulting company focused on delivering iMPACTful solutions and innovation to public and private sector clients that empower them to achieve measurable and significant performance growth. MPACT Strategic Consulting works collaboratively with our clients to plan, design and implement programs and strategies that lead to better outcomes. Our team of professionals provides relevant experience and expertise to assist clients to implement solutions that are sustainable, based on best practices, and employ rigorous strategic analysis and innovation. Our team provides national capacity and capabilities that have led us to be trusted advisors that excel at planning, program management and deep technical assistance. MPACT works directly with our clients to augment their team’s collective capabilities and capacity to achieve lasting and significant performance growth and leadership. We develop custom solutions that yield the greatest value and competitive advantage for our clients. We match tailored solutions to how our client’s organization actually works.
Offices: 4635 Southwest Fwy, Houston, Texas 77027, US · 25 Broadway, 9th Floor, New Yory, NY 10004, US
