Pennsylvania, United States · On-site
$90k–$130k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Astro 25 Trunking, LMR Systems, RF Optimization, LAN/WAN Configuration, Network Troubleshooting
Penang, Malaysia · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: 3D Modeling, 2D Drafting, PTC Creo, Solidworks, Plastic Injection Molding
Los Angeles, California, United States · Hybrid
$180k–$220k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Embedded Linux, C Programming, ARM Processors, Linux Kernel Driver Development, Networking Protocols
Schaumburg, Illinois, United States · On-site
$87k–$173k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Electrical Hardware Design, Analog Circuit Design, Digital Circuit Design, Schematic Capture, PCB Layout
Chicago, Illinois, United States · Remote OK
$90k–$110k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Technical Program Management, Cross-functional Leadership, Digital Platform Literacy, Vendor Management, Stakeholder Management
Arkansas, United States · On-site
$80k–$90k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: RF Communications, IP Networking, LAN/WAN, VMWare ESXi, Microsoft Hyper-V
Los Angeles, California, United States · On-site
$75k–$85k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Office Management, Team Leadership, Front Desk Operations, Administrative Support, Vendor Management
Chicago, Illinois, United States · Hybrid
$130k–$155k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Technical Accounting, Financial Reporting, Accounting Research, ASC 606, Revenue Recognition
New York, New York, United States · Remote OK
$160k–$170k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Product Ownership, Agile Methodologies, Executive Communication, Market Analysis, Competitive Analysis
Chicago, Illinois, United States · Hybrid
$95k–$120k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: AWS, Azure, GCP, CNAPP, Kubernetes
Louisiana, United States · Remote OK
$85k–$95k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Management, Leadership, Customer Relationship Management, Technical Expertise, Problem Solving
Berlin, Germany · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Pre-Sales, Technical Architecture, Requirements Analysis, Solution Design, Bill of Materials
Georgia, United States · On-site
$70k–$85k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Astro 25 Trunking, LMR System Maintenance, Subscriber Programming, LAN/WAN Networking, Motorola CPS
City of Brisbane, Queensland, Australia · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Operational Management, Customer Service, KPI Compliance, Network Infrastructure, Wireless Communication
Georgia, United States · Remote OK
$90k–$105k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Customer Advocacy, Project Management, Relationship Management, Strategic Partnership, Account Management
Alberta, Canada · Remote OK
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: LLMs, AI Agents, RAG Systems, Python, Go
Chicago, Illinois, United States · On-site
$50k–$52k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Phone-based Selling, Lead Generation, Prospecting, Account Management, Salesforce.com
Chicago, Illinois, United States · Hybrid
$83k–$93k/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Internal Communications, Executive Communications, Employee Engagement, Multi-Channel Storytelling, Change Management
City of Edinburgh, Scotland, United Kingdom · Hybrid
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Go, C++, Java, Rust, Python
Alberta, Canada · Remote OK
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: LLM Orchestration, Real-time Voice AI, Speech-to-Text, Text-to-Speech, RAG Systems
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Serve as the primary onsite technical consultant and point of contact for enterprise customers to ensure seamless service delivery and contract compliance. Manage the maintenance, troubleshooting, and optimization of complex Land Mobile Radio (LMR) and networking infrastructure.
Requires a bachelor's degree or 5+ years of technical experience in RF, LMR, or networking, along with U.S. citizenship for security clearance. Must possess a valid driver's license and be able to provide after-hours emergency support.
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
As the Technical System Manager, you will serve as the primary onsite point of contact and communications consultant for our Enterprise customer. You are the face of Motorola Solutions, ensuring seamless service delivery, contract compliance, and superior customer satisfaction.
The Technical System Manager will be responsible for delivering on Motorola Solutions Maintenance Agreements by coordinating with the local service providers, 3rd Party Partners, other MSI Service Organizations and the customers in all maintenance activities for this customer.
Responsibilities include everyday maintenance and knowledge transfer on Motorola Land Mobile Radio Products. This equipment is state of the art Astro 25 trunking and 3rd party products.
Manage and lead day to day activities in meeting Motorola Solutions contractual commitments documented in the Maintenance Agreements with the customers.
Verbalize and communicate concepts, recommendations and strategies to the end customers.
Assist in the design, troubleshooting and maintenance of the customer’s radio network.
Understand Motorola RSS/CPS software and how to program subscribers and infrastructure equipment.
Knowledge of Motorola Infrastructure Technologies to include Motorola Astro 25 cores, MCC console line and 3rd party partners and networking equipment.
Responsibilities include optimization and support of complex communication systems.
Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Program, configure, optimize, test and document complex communications systems.
Provide weekly reports of activities and accomplishments.
Manage Storm Response efforts and escalation procedures
Be available for after hours response during critical customer impacting outages as needed.
Remotely diagnose system failure and facilitate call management as applicable
Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
Proficient with Microsoft Office products, Google Suite and Motorola Radio Service Software products.
Must have excellent communications skills (written and verbal) and always present a professional image.
Operations & SLA Compliance:
Ensure strict compliance with Service Level Agreements (SLAs), specifically response and restoration time commitments.
Coordinate all service activities, including Inventory, Configuration, Site, and User Support services.
Engage in case management and manage the escalation process to resolve high-priority issues.
Diagnose system failures and facilitate call management as required.
Reporting Responsibilities:
Maintain accurate records and service history statistics. Review service information and quality reports generated by the system service database. Monitor and report system availability metrics to the customer on a monthly basis.
Coordinate on-going continuous improvement efforts for the system.
Monitor MTN (Motorola Technical Notifications) and Upgrade Bulletins, communicate to customers, MSS and/or Field Service Organization.
Assist with preparing briefings for Customers, Service Partners and/or Motorola Management as required
Must be able to lift and operate 25 - 50 lbs.
Technical Certifications: Appropriate technical certifications for the role (e.g. CompTIA, Network+, Security+, etc.)
Availability: Ability to work a flexible schedule, including weekends and holidays, and provide after-hours emergency support during critical customer-impacting outages
Driver's License: Must possess and maintain a valid driver’s license and driving record.
Clearance: Must be a U.S. Citizen, able to pass a background check and obtain a Secret Clearance as required by assigned customers.
Location: The Technical System Manager MUST be located within a 2 hour commutable distance to Philadelphia, PA. Or be willing to travel 50% of the time.
Must have a strong understanding of Astro P25 infrastructure management to include RF (Combiners, Base Station Fundamentals, Astro Application Suite of products).
Training and experience in configuring, testing, and optimizing current Motorola two-way radio and subscriber equipment.
#LI-CC1
Target Base Salary Range: $90,000 USD - $130,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Bachelors degree OR 5+ years of technical experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by contract(s).
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Motorola Solutions | Solving for safer
About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Learn more about our commitment to innovating for a safer future for us all at www.motorolasolutions.com.
Offices: 500 W. Monroe Street, Chicago, IL 60661, US · Tally Ho Business Park, 10 Wesley Court, Burwood East, Victoria 3151, AU · Nova South, 160 Victoria Street, London, London SW1E 5LB, GB · 8133 Warden Avenue, Markham, Ontario L6G 1B3, CA · 2540 Galvin Dr, Elgin, IL 60124, US
Motorola Solutions | Solving for safer
About Motorola Solutions | Solving for safer Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Learn more about our commitment to innovating for a safer future for us all at www.motorolasolutions.com.
Offices: 500 W. Monroe Street, Chicago, IL 60661, US · Tally Ho Business Park, 10 Wesley Court, Burwood East, Victoria 3151, AU · Nova South, 160 Victoria Street, London, London SW1E 5LB, GB · 8133 Warden Avenue, Markham, Ontario L6G 1B3, CA · 2540 Galvin Dr, Elgin, IL 60124, US
