Pakistan · Remote OK
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Technical Account Management, SQL, API Troubleshooting, Root Cause Analysis, Case Management
United States · Remote OK
$100k–$130k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Proof of Concept Management, Project Management, SaaS, Client Relationship Management, Platform Configuration
Islamabad, Islamabad Capital Territory, Pakistan · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Collections Operations, Cash Forecasting, Account Reconciliation, Dunning Workflows, Financial Analysis
United States · Remote OK
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Account Management, SaaS Sales, Consultative Selling, Strategic Account Planning, Revenue Expansion
United States · Remote OK
$171k–$236k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Analyst Relations Strategy, B2B Technology, Stakeholder Management, Market Research Analysis, Executive Communication
Austin, Texas, United States · Hybrid
$70k–$85k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Cold Calling, Lead Qualification, Prospecting, Relationship Building, CRM Tools
Mexico · Remote OK
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Technical Equipment Installation, Vehicle Wiring, Electrical Systems, IoT Device Installation, Troubleshooting
Islamabad, Islamabad Capital Territory, Pakistan · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Employee Relations, Performance Management, Talent Development, Organizational Change, Conflict Resolution
Islamabad, Islamabad Capital Territory, Pakistan · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Employee Relations, Performance Management, Talent Development, Organizational Change, HR Strategy
Islamabad, Islamabad Capital Territory, Pakistan · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Chargeback Management, Payment Dispute Resolution, Accounts Receivable, Billing Operations, Account Reconciliation
United States · Remote OK
$110k–$140k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Marketing Operations, Campaign Execution, Marketing Automation, Marketo, Salesforce
San Francisco, California, United States · Hybrid
$185k–$273k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Android OS, AOSP, Linux, Kotlin, Java
Nashville, Tennessee, United States · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Field marketing, Event management, Project management, Stakeholder alignment, Campaign localization
Toronto, Ontario, Canada · Hybrid
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Cold calling, Sales development, Lead qualification, Communication skills, Salesforce
Nashville, Tennessee, United States · On-site
$25/hr–$34/hr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Facilities management, Project management, Customer service, Safety training, Physical security
Islamabad, Islamabad Capital Territory, Pakistan · Remote OK
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Technical Support Engineering, People Management, Strategic Planning, Operational Excellence, Escalation Management
San Francisco, California, United States · Hybrid
$183k–$252k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: ASC 606, US GAAP, Revenue Recognition, Technical Accounting, Quote-to-Cash
London, England, United Kingdom · On-site
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Go-To-Market Strategy, International Expansion, B2B Marketing, Demand Generation, P&L Management
San Francisco, California, United States · Remote OK
$65k–$75k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Technical Equipment Installation, Vehicle Wiring, Electrical Systems, IoT Device Installation, Troubleshooting
United States · On-site
$65k–$75k/yr
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Skills: Technical Equipment Installation, Vehicle Wiring, Electrical Systems, IoT Device Installation, Troubleshooting
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Serve as the primary technical point of contact for strategic accounts, overseeing environment health and resolving complex technical challenges. Collaborate with Product and Engineering teams to drive process improvements and implement scalable fixes based on root-cause analysis.
Requires 1-2 years of professional technical support experience and proficiency in SQL and API-based troubleshooting. A technical degree in Computer Science or Engineering is preferred, along with strong communication skills and flexibility for on-call rotations.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
Motive builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust Motive’s integrated platform to power their operations, prevent accidents and reduce costs.
At Motive, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. Motive is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.
About the Role:
Motive is seeking an experienced Technical Account Manager (TAM) to join our Global Technical Support organization, providing white-glove service and strategic technical leadership to our premier customers. In this role, you will bridge the gap between relationship management and high-level problem solving, proactively auditing account health while mentoring Technical Support Engineers within your segment.
You will serve as a strategic partner to your customers, overseeing environment health through feature consultations, expedited escalations, and tailored training recommendations. With a relentless focus on root-cause analysis, you excel at resolving obscure technical challenges and translating those findings into actionable insights. By championing the customer’s voice across Support, Product, and Engineering, you will directly influence technical requirements and drive process improvements that redefine the customer experience.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
We are Motive, a full service marketing agency designed to do things differently.
At Motive, we deliver impactful solutions that resonate. Founded in early 2019 by a team passionate about marketing, we thrive on collaborating with diverse clients and tackling a variety of fascinating projects. Our concierge model strips away the bulk of a traditional agency, making us both nimble and cost-effective. Our expert team of marketing, digital, and creative professionals excels in both digital and print realms. We tailor our services to fit your needs—whether you require a comprehensive brand and design transformation, engaging copy, an elegant brochure, or a detailed website audit and refresh. Our expertise allows us to scale our services to meet your demands, ensuring we adapt seamlessly to your project’s scope. We take pride in the strong relationships we’ve built with our clients, consistently surpassing their expectations with memorable, creative, and intelligent strategies, fully engaging with each unique challenge they present.
Offices: Motive Agency, Bridge House, 106 High St, Chobham, Surrey, Woking GU24 8LZ, GB
We are Motive, a full service marketing agency designed to do things differently.
At Motive, we deliver impactful solutions that resonate. Founded in early 2019 by a team passionate about marketing, we thrive on collaborating with diverse clients and tackling a variety of fascinating projects. Our concierge model strips away the bulk of a traditional agency, making us both nimble and cost-effective. Our expert team of marketing, digital, and creative professionals excels in both digital and print realms. We tailor our services to fit your needs—whether you require a comprehensive brand and design transformation, engaging copy, an elegant brochure, or a detailed website audit and refresh. Our expertise allows us to scale our services to meet your demands, ensuring we adapt seamlessly to your project’s scope. We take pride in the strong relationships we’ve built with our clients, consistently surpassing their expectations with memorable, creative, and intelligent strategies, fully engaging with each unique challenge they present.
Offices: Motive Agency, Bridge House, 106 High St, Chobham, Surrey, Woking GU24 8LZ, GB
