Jobs at Mercier Consultancy (Now Hiring) — 430 open — Page 18

Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. Join our dynamic team and provide outstanding support to Greek-speaking customers, ensuring their needs and inquiries are addressed promptly and efficiently.

Responsibilities

• Handle customer inquiries and provide support in Greek through phone, email, and chat.
• Offer accurate information on products, services, and customer accounts.
• Resolve customer complaints and issues with professionalism and empathy.
• Maintain detailed records of customer interactions within the CRM system.
• Work collaboratively with internal teams to improve service quality and customer satisfaction.
• Stay informed about company updates, products, and industry trends to provide accurate assistance.
• Fluency in Greek (written and spoken) is essential; English proficiency is a plus.
• Previous customer service experience is preferred.
• Strong communication and problem-solving skills.
• Ability to manage challenging situations calmly and efficiently.
• Proficiency in CRM systems and standard office software.
• Motivated and able to work independently and within a team.
• Willingness to relocate to Bulgaria, with relocation costs covered by the company.
• Competitive Monthly Salary
• Monthly Performance Bonus
• 1500 Euro Signing Bonus
• Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...