Dorval, Quebec, Canada · On-site
Les principales responsabilités sont les suivantes: - Assurer l'exactitude de toutes les exigences en matière de poids et de balance - Traiter rapidement toutes les plaintes relatives au service à la…
Skills: Customer Service, Weight And Balance, Ticketing, Airport Operations, Communication
Oakland, California, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Customer service, Communication skills, Physical stamina, Safety compliance, Incident reporting
Philadelphia, Pennsylvania, United States · On-site
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 3…
Skills: Aircraft fueling, Defueling, Fuel truck operation, Hydrant card operation, Quality control
Philadelphia, Pennsylvania, United States · On-site
$24/hr–$26/hr
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 3…
Skills: Mechanical Repair, Preventive Maintenance, Hydraulic Systems, Electrical Systems, Diesel Engine Repair
Pima County, Arizona, United States · On-site
Essential Duties and Responsibilities: The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters: Coordinate and assign ga…
Skills: Weight and balance calculations, Radio communication, Flight information management, Microsoft Office, Excel
Dallas, Texas, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Aircraft fueling, Supervision, Team leadership, Safety compliance, Logistics
Tampa, Florida, United States · On-site
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary. 3. Must have proven previous supervisor/management exp. 4. …
Skills: Supervisory, Management, Communication, Problem solving, Scheduling
Oklahoma City, Oklahoma, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Customer Service, Check-in Procedures, Documentation Verification, Aviation Safety, Communication
Alberta, Canada · On-site
Do you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career…
Skills: Mechanical maintenance, Preventive maintenance, Welding, HVAC systems, Electrical systems
Glynn County, Georgia, United States · On-site
The Passenger Service and/or Ramp Supervisor oversees daily ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground handling acti…
Skills: Ramp operations, Aircraft ground handling, Team leadership, Staff scheduling, Safety management
Bangor, Maine, United States · On-site
Responsible for the day-to-day activities of specific shift operation including employee group, maintenance and accuracy of timekeeping, effectively managing the work load, properly utilizing company and client vehicles …
Skills: Supervision, Team Management, Timekeeping, Safety Management, Quality Assurance
Grapevine, Texas, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Freight handling, Warehouse operations, Forklift operation, Cargo build-up, Dangerous goods handling
Mississauga, Ontario, Canada · On-site
Do you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career…
Skills: Cargo operations, Data entry, Customer service, Weight and balance interpretation, Hazardous material identification
New York, New York, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Customer service, Computerized check-in, Documentation verification, Communication, Safety compliance
Indianapolis, Indiana, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Customer Service, Communication, Computer Skills, Interpersonal Skills, Teamwork
Loudoun County, Virginia, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Diesel engine repair, Hydraulic systems maintenance, Electrical systems repair, Preventive maintenance, Quality control
Reno, Nevada, United States · On-site
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 3…
Skills: Financial management, Aviation operations, Ground handling, Leadership, Safety compliance
New York, New York, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Cleaning, Sanitization, Time management, Attention to detail, Teamwork
Travis County, Texas, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Quality control, Preventative maintenance, Hydraulic systems, Pneumatic systems, Electrical systems
Kansas City, Missouri, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Customer service, Mobility assistance, Communication, Interpersonal skills, Safety compliance
Dorval, Quebec, Canada • On-site
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The Passenger Service Agent is responsible for managing check-in procedures, ticketing, and seat assignments while ensuring accurate weight and balance requirements for aircraft. They must also provide excellent customer service, assist passengers with special needs, and maintain safety standards within the airport environment.
Candidates must have a high school diploma or equivalent and be legally authorized to work in Canada. The role requires fluency in English and French, a valid driver's license, and the physical ability to lift luggage weighing up to 70 pounds.
- Assurer l'exactitude de toutes les exigences en matière de poids et de balance
- Traiter rapidement toutes les plaintes relatives au service à la clientèle en mettant l'accent sur une résolution positive.
- Effectuer toutes les procédures d'enregistrement, y compris le traitement des réservations, l'émission des billets, l'attribution des sièges, les annonces de l'aéroport et la vérification des documents internationaux appropriés.
les annonces de l'aéroport et la vérification de la documentation internationale appropriée.
- Assister les clients ayant des besoins particuliers et les mineurs non accompagnés.
- Lors de l'utilisation des passerelles, les agents des services aux passagers devront travailler à des hauteurs de plus de 15 pieds et seront chargés d'ouvrir et de fermer les portes des avions.
d'ouvrir et de fermer les portes de l'avion.
- Il doit être capable de lire et d'interpréter les instructions de chargement du poids et de l'équilibre de l'avion, les
d'identification des matières dangereuses, les manifestes de chargement des aéronefs et les étiquettes d'acheminement des bagages et du fret.
- Assurer la sécurité des opérations conformément aux normes les plus strictes en matière de santé, de sécurité et de sûreté, ainsi qu'à toutes les exigences légales du gouvernement.
et à toutes les exigences légales du gouvernement.
- Vous pouvez être amené(e) à conduire et à utiliser de petits véhicules commerciaux spécialisés à certains moments.
Vous devez donc être titulaire d'un permis de conduire valide et avoir un dossier de conduite impeccable.
- Veiller à ce que les tâches soient exécutées conformément aux procédures et politiques propres à l'entreprise et à la compagnie aérienne.
- Vous devez suivre les formations obligatoires imposées par la compagnie et les compagnies aériennes en fonction de votre fonction.
- Doit être capable de déplacer/soulever confortablement et continuellement les bagages des clients d'un poids moyen de 50 livres, et dans certains cas de plus de 70 livres.
dans certains cas, plus de 70 livres.
- Promouvoir une image professionnelle à tout moment et en tout lieu.
- Il faut être âgé d'au moins 18 ans et être légalement en mesure de travailler au Canada ;
- Doit être titulaire d'un diplôme d'études secondaires, d'un GED ou d'une expérience professionnelle équivalente ;
- Doit être capable de parler, de lire et d'écrire en anglais ;
- Doit suivre et réussir la formation initiale en classe et sur le lieu de travail pour les nouveaux embauchés.
- Permis de conduire valide et bon dossier de conduite.
- Doit être en mesure de détenir et de conserver toutes les autorisations de sécurité aéroportuaires requises.
- Fiabilité : nos clients et vos collègues comptent sur vous.
- Vous devez être disponible et flexible pour travailler en horaires variables, y compris les week-ends et les jours fériés ;
- Vous devez être à l'aise dans un environnement aéroportuaire.
- Le poste exige de passer de longues périodes au guichet et dans les zones d'enregistrement des portes d'embarquement ; il faut être capable de rester debout pendant de longues périodes.
de longues périodes de temps.
Parler couramment le français et l'anglais.
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• Ensure accuracy of all weight and balance requirements
• Promptly handle all customer service complaints with a focus on positive resolution.
• Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport
announcements and checking for proper international documentation.
• Assist customers with special needs and unaccompanied minors.
• When operating jetways, Passenger Service Agents will be required to work at heights of over 15 feet and be
responsible for open/closing aircraft doors.
• Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material
identification labels, aircraft loading manifests, and baggage and cargo routing tags.
• Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security
and all government statutory requirements
• You may be required to drive and operate small specialized commercial vehicles at times and as such you will
require a valid driver’s license with a clear driving record.
• Ensure tasks are performed in accordance with the Company and Airlines specific procedures and policies.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Must be able to comfortably and continuously move/lift customer luggage with an average weight of 50 pounds, in
some cases exceeded 70 pounds.
• Promote a professional image at all time and comply with company uniform standards
• Other duties as assigned.
• Must be at least 18 years of age and legally able to work in Canada;
• Must have high school diploma, GED or equivalent work experience;
• Must be able to speak, read, and write in English;
• Must complete and pass initial new hire classroom and on-the-job training
• Valid driver’s license with good driving record.
• Must be able to hold and maintain all required airport security clearance
• Reliability, our customer and your fellow employees rely on you
• Must be available and flexible to work variable shifts including weekends and holidays;
• Must be comfortable working in an airport environment
• Position requires long periods of time at the ticket counter and gate check-in areas; must be able to stand for
prolonged periods of time.
Fluent in French and English
People. Passion. Pride. Since 1833.
People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 350 locations in 65 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.
Offices: 21-22 Bloomsbury Square, London, England, GB · 2 World Busines Centre Heathrow, Newall Road, London Heathrow Airport, Hounslow TW6 2SF, GB · 3100 S176th st, ste 201, Seatac, WA 98188, US
People. Passion. Pride. Since 1833.
People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 350 locations in 65 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.
Offices: 21-22 Bloomsbury Square, London, England, GB · 2 World Busines Centre Heathrow, Newall Road, London Heathrow Airport, Hounslow TW6 2SF, GB · 3100 S176th st, ste 201, Seatac, WA 98188, US
