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Deliver professional food and beverage service to guests while ensuring high standards of cleanliness and hospitality. Coordinate with kitchen and bar teams to accurately process orders and enhance the overall dining experience.
Requires a high school diploma or equivalent and 1-3 years of experience in hospitality or customer service. Fluency in English and the ability to work in a fast-paced environment are essential.
As a Waiter / Waitress, you play a vital role in creating memorable dining experiences for guests by delivering attentive, professional, and efficient food and beverage service. You are responsible for ensuring guest satisfaction through excellent customer service, accurate order handling, and maintaining the highest standards of cleanliness and hospitality. Working closely with the kitchen and service teams, you contribute to the smooth operation of the restaurant and uphold the company's commitment to exceptional guest experiences.
Location: Jeddah, Delta Marriot
Welcome guests warmly and professionally, ensuring a positive first impression.
Present menus, explain menu items, and provide recommendations when requested.
Accurately take food and beverage orders and communicate them to the kitchen and bar teams.
Serve food and beverages promptly while ensuring presentation and service standards are maintained.
Monitor guest satisfaction throughout the dining experience and respond promptly to requests or concerns.
Ensure tables are properly set before service and cleared efficiently after guest use.
Maintain cleanliness and organization of dining areas, service stations, and restaurant facilities.
Collaborate effectively with kitchen staff and fellow team members to ensure seamless service delivery.
Promote menu specials, seasonal offerings, and upsell products to enhance the guest experience and support revenue goals.
Process guest bills accurately and handle cash, card, and other payment transactions in accordance with company procedures.
Follow all food safety, hygiene, sanitation, and health regulations.
Assist with opening and closing duties, including preparation, cleaning, and inventory checks.
Replenish supplies, condiments, cutlery, and other restaurant essentials as required.
Report guest feedback, operational issues, or maintenance concerns to supervisors promptly.
Maintain a professional appearance and conduct at all times in accordance with company standards.
Support team members during busy periods and contribute to achieving departmental service objectives.
Comply with all company policies, procedures, and operational standards.
Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company's environmental, health, and safety procedures and guidelines.
High school diploma or Diploma as a minimum requirement.
1–3 years of experience in hospitality, food & beverage service, or customer service.
Fluency in English – required.
Professional appearance and positive attitude.
Excellent communication and guest service skills.
Ability to take orders accurately and provide attentive table service.
Strong knowledge of menu items, ingredients, and restaurant service standards.
Ability to handle guest requests and resolve concerns professionally.
Strong attention to detail and commitment to delivering an exceptional dining experience.
Good organizational skills and ability to multitask efficiently.
Ability to work under pressure in a fast-paced environment.
Punctual, reliable, and a team player.
Basic knowledge of POS systems and order-taking procedures is a plus.
Unlocking Your Middle Eastern Potential
MEEM is a boutique strategic consultancy specialising in helping international brands navigate and launch into the Middle Eastern Market. Offering end-to-end brand management, our team of professionals combines deep industry experience with unparalleled market knowledge and technical expertise to consistently deliver effective, market-leading advice and support, providing understanding and sharp insight into the region’s complexities. Leveraging the latest market research and our local insights, we navigate the regional landscape to pinpoint precisely the brand’s positioning and strategic approach and we assist in developing investor presentations. In the competitive arena of the Middle Eastern market, presentation is paramount. Beyond mere aesthetics, it's about conveying your brand's message with clarity, resonance, and cultural relevance. We manage the entire localisation process. Through a comprehensive process, we adeptly evolve all brand assets, ensuring seamless integration with Arabic culture and language while preserving the essence of your brand's identity. With over 25 years of invaluable experience in the region, MEEM boasts an extensive network and unparalleled local expertise. Armed with the correct positioning and compelling presentation, we serve as your trusted allies in navigating the intricate landscape of local investors and operators. Our seasoned professionals adeptly orchestrate strategic partnerships, licensing and franchise opportunities. Facilitating seamless collaboration and unlocking a world of opportunities for your brand. In essence, MEEM offers more than just management consultancy; we provide a transformative journey toward unparalleled success in the Middle Eastern market.
Unlocking Your Middle Eastern Potential
MEEM is a boutique strategic consultancy specialising in helping international brands navigate and launch into the Middle Eastern Market. Offering end-to-end brand management, our team of professionals combines deep industry experience with unparalleled market knowledge and technical expertise to consistently deliver effective, market-leading advice and support, providing understanding and sharp insight into the region’s complexities. Leveraging the latest market research and our local insights, we navigate the regional landscape to pinpoint precisely the brand’s positioning and strategic approach and we assist in developing investor presentations. In the competitive arena of the Middle Eastern market, presentation is paramount. Beyond mere aesthetics, it's about conveying your brand's message with clarity, resonance, and cultural relevance. We manage the entire localisation process. Through a comprehensive process, we adeptly evolve all brand assets, ensuring seamless integration with Arabic culture and language while preserving the essence of your brand's identity. With over 25 years of invaluable experience in the region, MEEM boasts an extensive network and unparalleled local expertise. Armed with the correct positioning and compelling presentation, we serve as your trusted allies in navigating the intricate landscape of local investors and operators. Our seasoned professionals adeptly orchestrate strategic partnerships, licensing and franchise opportunities. Facilitating seamless collaboration and unlocking a world of opportunities for your brand. In essence, MEEM offers more than just management consultancy; we provide a transformative journey toward unparalleled success in the Middle Eastern market.
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