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$65k–$120k/yr
Senior$210K raised
Operations Manager – Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest tale…
Skills: Leadership, Supervision, Business insurance, Organizational skills, Time management
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Business Insurance Senior Client Service Representative
Chicago, Illinois, United States · Hybrid
$41k–$77k/yr
Mid level$210K raised
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Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Entry level$210K raised
Estamos buscando una persona talentosa para unirse a nuestro equipo de Gestión de Siniestros en Marsh. Este puesto estará basado en Bogotá. Es un rol híbrido que requiere trabajar al menos tres días a la semana en la ofi…
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$65k–$120k/yr
Other
bachelor degree
Generous time off, Volunteering time off, Tuition reimbursement, Professional development opportunities, Hybrid work, Charitable contribution match programs
Posted 7d ago
~40 hrs/week
Responsibilities
The Operations Manager provides leadership and supervision to the service team while ensuring the retention and development of high-quality employees. They also execute departmental objectives and assist managers with the development and auditing of processes, training, and onboarding.
Requirements
Candidates must have a bachelor's degree or 7 years of insurance experience with knowledge of business insurance lines. Excellent organizational, communication, and change management skills are required for this fast-paced environment.
Full job description
Operations Manager – Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Operations Manager on the Business Insurance team, you will provide leadership and supervision to the service team, ensuring the retention and development of high-quality employees. You will execute departmental objectives in alignment with overall business strategies and goals. You will also assist Business Insurance department managers with the development and auditing of processes and procedures, as well as the onboarding and training of new and existing employees.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
Bachelor’s degree in related field or 7 years’ insurance experience including knowledge of business insurance lines for sales, service, or underwriting perspective required.
Must be detailed with excellent organizational and time management skills.
Good interpersonal skills and high sense of urgency.
Excellent written and verbal communication (public speaking required).
Prior success and experience in managing change in a fast paced environment.
Ability to effectively build and maintain positive working relationships with management and peers.
These additional qualifications are a plus, but not required to apply:
Previous management experience preferred.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI
The applicable base salary range for this role is $64,700 to $120,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Marsh Risk is a part of Marsh. Together with Mercer, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: 1166 Avenue of the Americas, New York, New York 10036, US · Laurinska 134/3, Bratislava, Bratislava 811 01, SK · 5 Jalan Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur 59000, MY · 1166 Avenue of the Americas, New York, NY 10036, US
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Marsh Risk is a part of Marsh. Together with Mercer, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: 1166 Avenue of the Americas, New York, New York 10036, US · Laurinska 134/3, Bratislava, Bratislava 811 01, SK · 5 Jalan Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur 59000, MY · 1166 Avenue of the Americas, New York, NY 10036, US