Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
We are seeking a talented individual to join our Contact Centre team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a …
Skills: Customer Service, Email Correspondence, Problem Resolution, MS Office, Pivot Tables
City of Zagreb, Croatia · Hybrid
The individual occupying this position will report to Marsh Croatia leadership and regional leadership, will act as a connection point to the wider Marsh network and report in matrix to the CSEE Finpro Leader. We will co…
Skills: Client Relationship Management, Strategic Advisory, Sales, Business Development, Market Analysis
Rome, Lazio, Italy · Hybrid
$32k/yr
Senior Consultant - AI & Advanced technology Risk Consulting is looking for candidate to join our Risk Advanced Technology team as Senior Consultant based in Rome for a hybrid role. Risk Consulting is a management consul…
Skills: Artificial Intelligence, Machine Learning, Process Mining, Business Intelligence, Risk Management
Mid Sussex, England, United Kingdom · Hybrid
We are seeking a talented individual to join our Corporate team as a Client Advisor within the Education practice. This role will be based in Haywards Heath. This is a hybrid role that has a requirement of working at lea…
Skills: Corporate Insurance Account Handling, Insurance Renewals, Underwriting Information Review, Market Presentations, Negotiation
Bologna, Emilia-Romagna, Italy · Hybrid
SALES CORPORATE – BOLOGNA Marsh Risk is looking for a candidate to join our Sales team within the Corporate business segment, dedicated to private middle-market clients at our Bologna office. What can you expect? Your co…
Skills: New Business Development, Market Research, Sales Negotiation, CRM Management, Risk Management
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
We are seeking a talented individual to join our Middle Office team at Marsh Malaysia. This role will be based in Kuala Lumpur Shared Services Operations Office. This is a hybrid role that has a requirement of working at…
Skills: Insurance operations, Client service, Policy placement, Quality checking, Client on-boarding
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Company:Marsh Risk Description: We are seeking a talented individual to join our Business Development team at Marsh Insurance Brokers. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur offi…
Skills: Client servicing, Sales fundamentals, Prospecting, Cold calling, Sales presentations
Puteaux, Ile-de-France, France · Hybrid
Ce que vous allez aimer : Intervenir auprès d’une grande variété de clientsLa fidélisation et le développement commercialLa négociation, la dimension technique du posteL’environnement de travail, collaboratif, bienveilla…
Skills: Fleet Insurance Management, Client Portfolio Management, Negotiation, Technical Insurance Analysis, Contract Drafting
Warsaw, Masovian Voivodeship, Poland · Hybrid
Stanowisko jest zlokalizowane w Warszawie i ma charakter hybrydowy – wymagamy pracy z biura 3 dni w tygodniu. Szukasz roli, w której Twoja wiedza brokerska, doświadczenie w pracy z klientem strategicznym i umiejętność wp…
Skills: Property Insurance, Client Relationship Management, Risk Identification, Insurance Program Design, Negotiation
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
Estamos buscando una persona talentosa para unirse a nuestro equipo de Operaciones – Beneficios en Marsh. Este rol estará basado en Bogotá. Es un rol híbrido que requiere trabajar al menos tres días a la semana en la ofi…
Skills: Benefits Administration, Payroll Processing, Data Analysis, Microsoft Excel, Microsoft Office
Houston, Texas, United States · Hybrid
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts…
Skills: Client service, Insurance processing, Microsoft Office Suite, Organizational skills, Project management
Postwick with Witton, England, United Kingdom · Hybrid
We are seeking a talented individual to join our Multinational team within our Risk Management department at Marsh. This is a hybrid role that has a requirement of working at least three days a week in the office. The ke…
Skills: Risk management, Insurance, Client relationship management, Microsoft Office, Excel
Heping, Tianjin, China · Hybrid
We are seeking a talented individual to join Marsh Risk Consulting Team. This role will be based in Tianjin. We will count on you to: Develops new and expanded business opportunitiesProvide property risk consulting servi…
Skills: Property Risk Consulting, Safety Management, Project Management, Communication Skills, Presentation Skills
Chicago, Illinois, United States · Remote OK
$90k–$168k/yr
About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and …
Skills: Commercial Property & Casualty insurance, Risk management, Coverage analysis, Negotiation, Excel
Heping, Tianjin, China · Hybrid
We are seeking a talented individual to join our Operations team. This role will be based in Tianjin. We will count on you to: Provide operation support to business teams in the area of Placement, Policy Servicing, and F…
Skills: Operations support, Data entry, Policy servicing, Billing, Reconciliation
Leawood, Kansas, United States · Hybrid
Middle Market Client Manager – Transportation Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’…
Skills: Customer service, Underwriting, Commercial lines insurance, Risk management, Policy documentation
Oslo, Norway · Hybrid
Insurance Broker (Client Executive) - Marsh Corporate Oslo, Norway | Hybrid role with at least three days in the office each week We are seeking a talented individual to join our Marsh Corporate team in Oslo. In this rol…
Skills: Insurance brokerage, Client relationship management, Risk management, Strategic planning, Business development
Bismarck, North Dakota, United States · On-site
Business Insurance Advisor Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our …
Skills: Business-to-business sales, Consultative sales, Prospecting, Networking, Relationship management
Maitland, Florida, United States · Hybrid
Benefits Technology Coordinator Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive…
Skills: Benefits administration, EDI, API, Data exchange, Employee navigator
Singapore, Singapore · Hybrid
We are seeking a talented individual to join our Singapore retail broking (non-specialty) team at Marsh Risk. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three d…
Skills: Insurance broking, Account management, People management, Sales, Analytical thinking
Kuala Lumpur, Kuala Lumpur, Malaysia • Hybrid
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Provide high-quality customer service via phone and email while ensuring adherence to Standard Operating Procedures and Service Level Agreements. Support the contact center by handling daily operations, testing new tools, and meeting team KPIs.
Requires a Bachelor's degree and at least 3 years of experience in a contact center environment. Proficiency in MS Office and fluency in English are required, with Cantonese and Chinese language skills being highly valued.
We are seeking a talented individual to join our Contact Centre team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.
Provide quality customer service to clients over phone call or email
Handling email correspondences, and liaise with internal & external clients in positive manner for effective problem resolution to ensure smooth running of all daily operation matters
Ensure final outputs (calls, emails or tasks) are of good quality and consistent with the Standard Operating Procedures and Service Level Agreement assigned
Provide testing assistance and support of new systems and tools.
Support ad-hoc tasks as assigned
Team Player to ensure contact center KPIs are met
A Bachelor’s Degree in any field
Minimum 3 years experience in Contact Centre/Call Centre Environment
Proficient in MS Office (Pivot Table, Excel Formulas and Words)
Ability to understand, speak, read and write English is required
Must possess professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
Ability to understand, read and write Traditional/Simplified Chinese
Ability to systematically manage and retrieve data
Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
Excellent coordination and listening skill and be able to ask probing questions to understand concerns
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve. Marsh Risk is a part of Marsh. Together with Mercer, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: 1166 Avenue of the Americas, New York, New York 10036, US · Laurinska 134/3, Bratislava, Bratislava 811 01, SK · 5 Jalan Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur 59000, MY · 1166 Avenue of the Americas, New York, NY 10036, US
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve. Marsh Risk is a part of Marsh. Together with Mercer, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: 1166 Avenue of the Americas, New York, New York 10036, US · Laurinska 134/3, Bratislava, Bratislava 811 01, SK · 5 Jalan Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur 59000, MY · 1166 Avenue of the Americas, New York, NY 10036, US
