Ireland · On-site
Position: Operations Support Administrator (12-Month Fixed-Term Contract) Location: Dublin (On-site) About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund m…
Skills: Administrative support, Document scanning, Data indexing, Quality control, Records management
Netherlands · On-site
Position: Office Support Administrator (12 Month Fixed Term Contract) Location: Amsterdam (Full Office-Based) About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hed…
Skills: Administrative support, Digital mail processing, Document indexing, Quality control, Records management
Wilmington, Delaware, United States · On-site
Position: Corporate Administrator Location: Delaware About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international…
Skills: Corporate Administration, Client Relationship Management, Document Filing, Critical Thinking, Time Management
Wilmington, Delaware, United States · On-site
Position: Vice President – Funds Fiduciary Location: Delaware About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and inte…
Skills: Fiduciary Oversight, Fund Administration, Corporate Governance, Alternative Investment Funds, Financial Statement Review
Montreal, Quebec, Canada · On-site
Position: Vice President – Fund Accounting Location: Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, …
Skills: Fund Accounting, Net Asset Valuation, Private Equity, Hedge Funds, Team Leadership
United Kingdom · Hybrid
OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from …
Skills: Data Input, Financial Applications, Microsoft Excel, Microsoft Word, Communication Skills
Montreal, Quebec, Canada · On-site
Position: Senior Fund Accountant Location: Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international …
Skills: Fund Accounting, Investment Product Accounting, Advent Geneva, Investran, Private Equity Accounting
Montreal, Quebec, Canada · On-site
Position: Fund Accountant Location: Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corpora…
Skills: Fund Accounting, Net Asset Value (NAV) Preparation, Cash Reconciliation, Relationship Management, Client Service
Montreal, Quebec, Canada · On-site
Position: Executive Assistant Location: Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international cor…
Skills: Calendar Management, Executive Support, Meeting Minutes, Travel Planning, Professional Discretion
Montreal, Quebec, Canada · On-site
Position: Project Manager/ Change Manager Location: Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, a…
Skills: Change Management, Project Management, Stakeholder Management, Impact Assessment, Process Analysis
Cayman Islands · On-site
OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from …
Skills: Business Development, Market Research, CRM Management, Pitch Drafting, Project Management
Cayman Islands · On-site
Position: Vice President – Risk Assurance Location: Cayman Islands About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and…
Skills: Risk Assurance, Compliance Monitoring, Regulatory Compliance, Corporate Governance, Prudential Compliance
United Kingdom · Hybrid
OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from …
Skills: Business Development Strategy, Client Relationship Management, Market Mapping, CRM Data Analysis, Project Management
Montreal, Quebec, Canada · On-site
Position: Financial Reporting Manager Location: Montreal, Canada About us The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity …
Skills: Statutory Audits, Financial Statement Review, IFRS, Local GAAP, IFRS 9
Cayman Islands · On-site
Position: Anti-Money Laundering Compliance Officer ("AMLCO" ), AML Services Location: Cayman Islands About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge …
Skills: AML Compliance, CTF/CPF Compliance, KYC Supervision, Regulatory Reporting, Risk Assessment
Cayman Islands · On-site
Position: Senior Vice President – Global Entity Services Location: Cayman Islands About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers…
Skills: Entity Management, Corporate Governance, Legal Operations, Corporate Administration, Multi-jurisdictional Management
Montreal, Quebec, Canada · On-site
Position: Compliance Analyst, Risk Assurance (Compliance Monitoring & Testing) Location: Montreal, Canada About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge f…
Skills: Compliance Monitoring, Risk Assurance, Financial Crime Regulation, Prudential Regulation, Transaction Monitoring
Manila, Metro Manila, Philippines · On-site
Position: Finance Manager – Finance Shared Services Location: Manila About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, a…
Skills: Corporate Accounting, Inter-Company Accounting, Financial Reporting, General Ledger Management, Month-End Close
Ireland · Hybrid
Position: Global Entity Services Specialist Location: Dublin, Ireland - Hybrid About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equit…
Skills: Entity Management, Client Service, Critical Thinking, Time Management, Written Communication
Montreal, Quebec, Canada · On-site
Position: Client Billing Specialist – Global Entity Services Location: Montreal About Us The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equi…
Skills: Client Billing, Data Analysis, Critical Thinking, Microsoft Excel, Microsoft Word
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The Operations Support Administrator is responsible for managing the digital mail room, including scanning, indexing, and routing client documentation. They also provide general administrative support, maintain records, and assist with office coordination tasks.
Candidates should have previous administrative or customer service experience and strong attention to detail. Proficiency in Microsoft Office applications and the ability to work effectively both independently and within a team are required.
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.
We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.
We are looking for an accomplished Operations Support Administrator to join our Operations team as part of our financial services business in Dublin.
As part of the global expansion of the Maples Group’s financial services offering, our Dublin office opened its doors in 2008. Located in the city centre, a commitment to service excellence and investment in our people quickly established Dublin as a regional hub where our 200+ teammates deliver best-in-class solutions to clients worldwide alongside our colleagues in legal services.
Your primary responsibilities include:
Open, prepare and scan incoming mail and client documentation.
Ensure documents are accurately indexed, processed and routed to the appropriate teams.
Complete quality checks to maintain accuracy and compliance.
Maintain records and audit trails within relevant systems.
Identify and escalate any mail processing or workflow issues.
Support testing and implementation activities related to the Digital Mail Room system.
Receive, review and distribute incoming correspondence.
Monitor mail queues to ensure timely processing within service level agreements.
Manage Return to Sender correspondence and related document retrieval.
Escalate urgent or exceptional items as required.
Maintain physical and digital records in line with company policies and regulatory requirements.
Provide administrative support to the Operations team as required.
Assist with post, courier and reception cover when needed.
Support meeting room preparation and general office coordination.
Assist with filing, archiving and records management activities.
Provide flexible operational support as business needs require
In addition to a commitment to delivering superior candidate and stakeholder experiences:
Previous administrative, office support or customer service experience would be an advantage.
Strong attention to detail and ability to process information accurately.
Good organisational skills with the ability to manage workload effectively.
Comfortable using Microsoft Office, particularly Outlook and Word.
Ability to work independently and as part of a team.
You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.
“Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.”
Leaders in the provision of legal, fiduciary, fund, regulatory & compliance and entity formation & management services
The Maples Group is a leading service provider offering clients a comprehensive range of legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg, and is an independent provider of fiduciary, fund services, regulatory and compliance, and entity formation and management services. The Maples Group distinguishes itself with a client-focused approach, providing solutions tailored to their specific needs. Its global network of lawyers and industry professionals are strategically located in the Americas, Europe, Asia and the Middle East to ensure that clients gain immediate access to expert advice and bespoke support, within convenient time zones.
Offices: Ugland House, South Church Street, George Town, Grand Cayman KY1-1108, KY · Cricket Square, PO Box 1093, George Town, Grand Cayman KY1-1102, KY · 24th Floor, Al Sila Tower, ADGM Square, Al Maryah Island, Abu Dhabi, AE · 1 Victoria Street, Cumberland House, 7th Floor, Hamilton, HM11, BM · 470 Atlantic Avenue, Suite 306, Boston, Massachusetts 02210, US
Leaders in the provision of legal, fiduciary, fund, regulatory & compliance and entity formation & management services
The Maples Group is a leading service provider offering clients a comprehensive range of legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg, and is an independent provider of fiduciary, fund services, regulatory and compliance, and entity formation and management services. The Maples Group distinguishes itself with a client-focused approach, providing solutions tailored to their specific needs. Its global network of lawyers and industry professionals are strategically located in the Americas, Europe, Asia and the Middle East to ensure that clients gain immediate access to expert advice and bespoke support, within convenient time zones.
Offices: Ugland House, South Church Street, George Town, Grand Cayman KY1-1108, KY · Cricket Square, PO Box 1093, George Town, Grand Cayman KY1-1102, KY · 24th Floor, Al Sila Tower, ADGM Square, Al Maryah Island, Abu Dhabi, AE · 1 Victoria Street, Cumberland House, 7th Floor, Hamilton, HM11, BM · 470 Atlantic Avenue, Suite 306, Boston, Massachusetts 02210, US
