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Part-time
high school
Employee discount, Paid time off, Flexible work arrangements, Tuition reimbursement programs, Pet insurance
Posted 13d ago
~40 hrs/week
Responsibilities
Retail Sales Associates provide expert cannabis recommendations and exceptional service to patients and customers. They manage the patient intake process, handle sales via POS, and ensure compliance with state and federal regulations.
Requirements
Candidates must be at least 21 years old with a high school diploma and at least one year of retail or customer service experience. Flexibility for evening, weekend, and holiday shifts is required.
Full job description
Worksite Location : 324 E Merritt Island Cswy, Merritt Island, FL 32952
Schedule Requirements: Evenings and weekend availability required.
Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.
IN A NUTSHELL…
Retail Sales Associates take care of our patients and customers. They are the product and industry experts in our retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.
Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
Appropriately escalate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
Maintain the cleanliness of the store on a daily basis.
EXPERIENCE AND SKILLS YOU’LL BRING
Required
Age 21 or over
High School Diploma or equivalent
Valid Government-Issued Photo ID
Must be flexible regarding work schedule, including evenings, weekends, and holidays
1 year in Retail or a related industry where customer service is critical
Constantly operating a computer and other office machinery
Strong attention to detail and ability to multitask and manage time effectively
Excellent communication and organizational skills
Ability to manage difficult situations and resolve in a timely and professional manner
Microsoft Office Suite proficient level
Preferred
Experience in the Cannabis industry
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position for prolonged periods during the shift
Ability to assist with lifting stock and materials
Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
YOU WILL BE SUCCESSFUL IF YOU…
Are self-motivated; micro-managing isn’t fun for anyone
Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
Can work fast and be flexible; our industry is always changing
Play nice with others; we collaborate with each other a lot
Think creatively; sometimes, the “traditional” solution isn’t the best one
WHAT YOU GET
Employee discount
Balance and flexibility; paid time off, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Humans across the globe and of all walks of life want to live at their personal best, and are seeking more natural alternatives to feeling their best and getting the most out of life. Today, they are discovering the answer through natural cannabinoid products. At the same time, science and technology are unlocking the future potential of cannabinoids. We believe that cannabinoids, when used responsibly, have the power to enhance the full spectrum of well-being and to help us live healthier and happier lives. Parallel is improving the well-being of our consumers today through our proprietary, innovative brands, while planting seeds for the future through our robust innovation and high bar for business standards.
We meet our consumers’ needs wherever they are on their path to improve their health and happiness because our brands cover the full spectrum of well-being. We are beside them whether they need recovery, relief, rest, or even revelry.
To live their physical, mental and emotional best, they have to live intentionally. When they do so, they seek the best products and intertwine them in their life. We are committed to helping our consumers follow their own path to living intentionally and being their best every day through our portfolio of brands and products. Across our diverse portfolio of trusted and proprietary brands, we provide innovative cannabinoid products designed to work in parallel to multi-faceted nature of everyday human well-being with the highest degree of uncompromising quality, safety, consistency and efficacy.
Parallel Promise: Inspired by Nature, Optimized by Science
We will improve our consumers well-being and quality of life through our natural cannabinoid products today, while at the same time we will continue to innovate through science, technology and R&D to bring them unparalleled products that will transform how they live their best tomorrow.
Humans across the globe and of all walks of life want to live at their personal best, and are seeking more natural alternatives to feeling their best and getting the most out of life. Today, they are discovering the answer through natural cannabinoid products. At the same time, science and technology are unlocking the future potential of cannabinoids. We believe that cannabinoids, when used responsibly, have the power to enhance the full spectrum of well-being and to help us live healthier and happier lives. Parallel is improving the well-being of our consumers today through our proprietary, innovative brands, while planting seeds for the future through our robust innovation and high bar for business standards.
We meet our consumers’ needs wherever they are on their path to improve their health and happiness because our brands cover the full spectrum of well-being. We are beside them whether they need recovery, relief, rest, or even revelry.
To live their physical, mental and emotional best, they have to live intentionally. When they do so, they seek the best products and intertwine them in their life. We are committed to helping our consumers follow their own path to living intentionally and being their best every day through our portfolio of brands and products. Across our diverse portfolio of trusted and proprietary brands, we provide innovative cannabinoid products designed to work in parallel to multi-faceted nature of everyday human well-being with the highest degree of uncompromising quality, safety, consistency and efficacy.
Parallel Promise: Inspired by Nature, Optimized by Science
We will improve our consumers well-being and quality of life through our natural cannabinoid products today, while at the same time we will continue to innovate through science, technology and R&D to bring them unparalleled products that will transform how they live their best tomorrow.