Melbourne, Victoria, Australia · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Pre-sales technical support, Technical troubleshooting, Proof-of-concept (POC) management, Customer requirement analysis, Gmail
Cheltenham, England, United Kingdom · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Data science, Cybersecurity, Phishing analysis, Python, C#
Remote OK
$90k–$100k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Finance, Accounting, Investor Relations, Project Management, Smartsheet
Hybrid
$95k–$100k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Employee Relations, Workplace Investigations, Labor Law Compliance, Conflict Resolution, Performance Management
Dubai, Dubai, United Arab Emirates · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Sales Management, Coaching, Mentoring, Deal Negotiation, Objection Handling
Boston, Massachusetts, United States · Remote OK
$150k–$200k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Channel Sales, Territory Planning, Partner Relationship Management, Sales Enablement, Demand Generation
Tokyo, Japan · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: HR Operations, Policy Drafting, Employee Relations, Benefits Administration, Onboarding
Clearwater, Florida, United States · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Enterprise Project Management, Cross-functional Leadership, Risk Management, Stakeholder Management, Agile
Melbourne, Victoria, Australia · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Pre-sales Support, Cybersecurity, Technical Troubleshooting, Enterprise Sales, Strategic Thinking
São Paulo, São Paulo, Brazil · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Ruby on Rails, GraphQL, Vue 3, SvelteKit, TypeScript
Remote OK
$110k–$130k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Enterprise Leadership, B2B SaaS, Customer Success Management, Churn Mitigation, Retention Strategy
Leeds, England, United Kingdom · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Pre-sales Technical Support, Technical Troubleshooting, Partner Enablement, Proof-of-Value Implementation, Customer Requirement Analysis
Clearwater, Florida, United States · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Sales Management, Coaching, Pipeline Management, Closing Techniques, Negotiation
Bengaluru, Karnataka, India · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Generative AI, Large Language Models, Retrieval-Augmented Generation, Python, AWS
Remote OK
$46k–$57k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Partner Relationship Management, Customer Success, Account Management, Onboarding, Strategic Business Reviews
Clearwater, Florida, United States · Hybrid
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Employee Relations, Workplace Investigations, Labor Law Compliance, Conflict Resolution, Performance Management
Melbourne, Victoria, Australia · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Prospecting, Salesforce, Product Demonstrations, Pipeline Management, Negotiation
Clearwater, Florida, United States · Remote OK
$120k–$140k/yr
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Revenue Operations, Sales Operations, FP&A, Salesforce, Financial Modeling
Leeds, England, United Kingdom · On-site
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: Sales development, Lead qualification, Prospecting, Salesforce, Salesloft
São Paulo, São Paulo, Brazil · Remote OK
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and h…
Skills: HR Operations, Administrative support, Employee relations, Policy development, Compliance management
Melbourne, Victoria, Australia • On-site
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The Sales Engineer provides pre-sales technical support to prospective customers to identify requirements and present KnowBe4 products. They collaborate with internal teams to resolve complex technical issues and manage technical proof-of-concepts to help close sales.
Candidates should ideally possess a technical or 2-year degree and be proficient with Google Workspace, MS Office, and web browsers. Strong communication, organizational skills, and the ability to perform technical troubleshooting are essential.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
To learn more about our team and office culture in Melbourne, Australia, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm
The SMB Sales Engineer is a vital member of the sales team having primary responsibility for providing pre-sales technical support to prospective customers for all KnowBe4 products. This position will help identify key customer requirements and present KnowBe4 products that meet those applicable requirements. In addition, the ideal candidate will collaborate directly with other business units such as technical support to address complex technical issues.
Note: An applicant assessment and background check may be part of your hiring procedure.
No recruitment agencies, please.
Securing Humans & Agents | Rise Above Risk
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Offices: 33 N Garden Ave, Ste 1200, Clearwater, FL 33755, US
Securing Humans & Agents | Rise Above Risk
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Offices: 33 N Garden Ave, Ste 1200, Clearwater, FL 33755, US
