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Full-time
bachelor degree
Competitive Benefit Package, Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working, Learning & Development Opportunities
Posted 11d ago
~40 hrs/week
Responsibilities
The role focuses on managing customer deductions, performing root cause analysis, and ensuring the resolution of disputes within SLA timelines. It also involves driving process automation and maintaining compliance with internal and external audit requirements.
Requirements
Candidates must have a bachelor's degree in finance or accounting and 2-4 years of relevant experience, preferably in a shared services environment. Proficiency in English, Microsoft Office, and basic SAP skills are required.
Full job description
Kenvue is currently recruiting for a:
Deductions,Ops & Resolution Sr Analyst
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role reports to:
Cash Applications Senior Manager
Location:
Asia Pacific, India, Karnataka, Bangalore
Work Location:
Hybrid
What you will do
Kenvue is recruiting for a Senior Analyst to support its Deductions Operations and Resolutions Team. The role will be based in Bengaluru. As a member of this team, you will support daily operations and help drive process optimization while ensuring adherence to compliance and performance standards.
This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.
Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
What You Will Do
Drive Operational Excellence
Ensure completion of assignment volume with accuracy and TAT in line with SLA
Adherence of hybrid WFO/WFH model
Ensure all processes are compliant with internal and external audit requirements.
Process Automation: Performance manage automation, identify performance issues through root cause and corrective action analysis to maintain and improve automation effectiveness. Use process, customer and performance knowledge to identify automation performance enhancements.
Deductions/Dispute Management Oversight
Key activities inclusive of but not limited to:
Identification of customer deductions
Collection of support documentation
Root cause analysis and deduction resolution
Process deduction adjustments and write-off balances
Ensure incoming deductions closure in line with SLA
Reporting & Analytics
What We Are Looking For
Required Qualifications
Bachelor’s degree in finance, accounting, or related field.
Minimum 2-4 years of relevant Finance experience, preferably with exposure to deductions, and/or reporting
Experience working in shared services or a global business services environment.
Fluent in English, with excellent communication and stakeholder management skills
Ability to work individually and in a team-oriented environment.
A can-do attitude and ability to work on multiple tasks with minimal supervision.
Ability to work under pressure with excellent problem-solving skills.
Desired Qualifications
Ability to work and communicate with management on issue resolutions and decision making
Excellent data entry and processing skills with attention to detail and accuracy
Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook)
Basic SAP skills are desirable
What’s In It For You
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!
Learning & Development Opportunities
Employee Resource Groups
Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Related keywords
DeductionsInvoice to CashCash ApplicationsSLATATRoot Cause AnalysisSAPShared ServicesGlobal Business ServicesAudit ComplianceProcess OptimizationFinancial AnalysisDispute ManagementWrite-off BalancesData Processing
Kenvue is the world’s largest pure-play consumer health company by revenue. Built on more than a century of heritage and propelled forward by science, our iconic brands — including Aveeno®, BAND-AID® Brand Adhesive Bandages, Johnson’s®, Listerine®, Neutrogena®, Tylenol® and Zyrtec® — are recommended by health care professionals and can be trusted by consumers who use our products to improve their daily lives. Our team members share a digital-first mindset, with an approach to innovation grounded in deep human insights and work every day to earn a place for our products in consumers’ hearts and homes. At Kenvue, we believe everyday care can not only make people well; it can make them whole.
Beware of recruitment scams: https://www.kenvue.com/media/recruitment-scams-alert
Offices: Summit, New Jersey 07901, US
Consumer HealthCPGEssential HealthSkin Health & BeautySelf CareDigitalBrand MarketingSupply ChainRetail HealthConsumer Health Products
Kenvue is the world’s largest pure-play consumer health company by revenue. Built on more than a century of heritage and propelled forward by science, our iconic brands — including Aveeno®, BAND-AID® Brand Adhesive Bandages, Johnson’s®, Listerine®, Neutrogena®, Tylenol® and Zyrtec® — are recommended by health care professionals and can be trusted by consumers who use our products to improve their daily lives. Our team members share a digital-first mindset, with an approach to innovation grounded in deep human insights and work every day to earn a place for our products in consumers’ hearts and homes. At Kenvue, we believe everyday care can not only make people well; it can make them whole.
Beware of recruitment scams: https://www.kenvue.com/media/recruitment-scams-alert
Offices: Summit, New Jersey 07901, US
Consumer HealthCPGEssential HealthSkin Health & BeautySelf CareDigitalBrand MarketingSupply ChainRetail HealthConsumer Health Products