San Jose, California, United States · On-site
The Role: We are looking for a Patch Management Domain Expert who has lived the pain of enterprise patching and remediation and wants to solve it for everyone. This is not an internal IT role. You will be the human exper…
Skills: Patch Management, Remediation, ITSM, Software Lifecycle Management, Endpoint Management
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You will serve as a domain expert to guide the development of AI-based autonomous remediation agents by defining product requirements and integration strategies. You will map enterprise patching workflows and translate operational realities into clear processes for engineering and product teams.
The role requires over 7 years of hands-on experience in enterprise patch management, software lifecycle management, and ITSM disciplines. Candidates must possess deep technical knowledge of endpoint management tools and the ability to operate effectively in a startup environment.
The Role:
We are looking for a Patch Management Domain Expert who has lived the pain of enterprise patching and remediation and wants to solve it for everyone.
This is not an internal IT role. You will be the human expert at the center of an AI agent product, the person who teaches our agents how enterprises actually patch, where the process breaks down, and how remediation workflows can be safely automated end to end. You'll translate hard-won operational knowledge, software management, patch orchestration, and ITSM discipline, into the research, product requirements, and integration strategy that make Kai's patching agents work in the real world.
The person who joins now will define how Kai's agents understand patching, not inherit someone else's playbook.
What You'll Bring:
What You'll Do:
Nice to Haves:
Autonomous defense at machine speed.
Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by the creators of category-defining companies Claroty and SecurityMatters, and trusted by Fortune 500 enterprises, Kai is building a future where security has no categories, no silos, and no human-speed bottlenecks. The Kai Agentic AI Platform replaces fragmented, human-limited workflows with agentic AI systems that continuously contextualize, assess, reason, and execute security work at machine speed - making human defenders, superhuman.
Offices: 2 Embarcadero Center, San Francisco, California 94110, US · 90 Skyport Drive, Suite 200, San Jose, CA 95110, US
View all jobs at KaiAutonomous defense at machine speed.
Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by the creators of category-defining companies Claroty and SecurityMatters, and trusted by Fortune 500 enterprises, Kai is building a future where security has no categories, no silos, and no human-speed bottlenecks. The Kai Agentic AI Platform replaces fragmented, human-limited workflows with agentic AI systems that continuously contextualize, assess, reason, and execute security work at machine speed - making human defenders, superhuman.
Offices: 2 Embarcadero Center, San Francisco, California 94110, US · 90 Skyport Drive, Suite 200, San Jose, CA 95110, US
View all jobs at Kai