Houston, Texas, United States · On-site
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ensure the o…
Skills: Production support, Incident management, Problem management, Python, Java
Jersey City, New Jersey, United States · On-site
$176k–$260k/yr
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank's Markets techn…
Skills: Java, C++, Python, Order Management System, Distributed systems
Dublin, Leinster, Ireland · On-site
Bring your operations expertise to a market-leading platform supporting Exchange Traded Funds (ETFs) across custody, fund accounting, and administration. You will collaborate with a dynamic team focused on delivering hig…
Skills: ETF lifecycle processing, Fund accounting, Custody operations, Portfolio composition file analysis, Trade settlement
Chicago, Illinois, United States · On-site
$143k–$260k/yr
Help scale Affordable and Workforce housing by leading a high-impact origination team within Community Development Banking. You’ll shape regional outcomes while partnering with national leaders, client coverage, and cred…
Skills: Commercial banking, Credit structuring, Loan documentation, Real estate lending, Affordable housing
Chicago, Illinois, United States · On-site
$117k–$205k/yr
Join a mission-driven team that helps expand access to Affordable and Workforce housing across communities. You’ll partner with experienced commercial real estate professionals to deliver tailored financing solutions for…
Skills: Commercial real estate, Credit underwriting, Loan origination, Financial structuring, Loan documentation
Orleans, Massachusetts, United States · On-site
$38/hr–$53/hr
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Leadership, Retail banking, Team coaching, Operations management, Customer service
Dublin, Leinster, Ireland · On-site
Join us to shape the future of infrastructure engineering with a focus on IoT and edge computing. You will partner with talented colleagues globally to solve complex challenges and deliver measurable outcomes across our …
Skills: Infrastructure Engineering, IoT, Edge Computing, Python, Cloud Infrastructure
London, England, United Kingdom · On-site
Are you passionate about liquidity, smart order routing, and shaping how institutional flow interacts with global markets? As a Vice President in our Equities Execution Services team, you will help shape the strategy and…
Skills: Liquidity product management, Smart order routing, Equities market structure, Electronic execution, Venue microstructure
Bengaluru, Karnataka, India · On-site
If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. . As a Director of Software Engineering at JPMorgan Chase within the Asset and Wealth Management t…
Skills: Software Engineering, Salesforce Sales Cloud, Salesforce Service Cloud, AWS, Enterprise Architecture
Glasgow, Scotland, United Kingdom · On-site
As a Senior Lead Solution Architect at JPMorganChase within the Securities Services Engineering & Architecture team, you will be part of a cross-functional agile team responsible for designing, assessing, and delivering …
Skills: Solution Architecture, Data Modeling, Meta-modeling, Financial Services, Java
Mumbai, Maharashtra, India · On-site
We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our…
Skills: OTC Derivatives, Trade Lifecycle, Reconciliation, Fund Servicing, Valuation
Mumbai, Maharashtra, India · On-site
This position is an opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure. Build your career in Tax Operations while working in the world’s most innovative bank which values cr…
Skills: Tax Operations, E-invoicing, Compliance, Business Analysis, Software Development Life Cycle
London, England, United Kingdom · On-site
Are you highly organised and have experience using enterprise AI tools? Then you found the right position for you! As a Business Operations Associate in the Business Operations team, you will be responsible understand, a…
Skills: Project management, Risk management, Data analysis, Enterprise AI tools, Microsoft Office
Plano, Texas, United States · On-site
We are looking for an individual who is well versed with the Application Support functions. This position is for supporting the suite of applications used by our Securities Services division. As a Technology Support III …
Skills: Linux, AWS, RDBMS, Python, Shell Scripting
Plano, Texas, United States · On-site
We are looking for an individual who is well versed with the Application Support functions. This position is for supporting the suite of applications used by our Securities Services division. This is a complex suite of a…
Skills: Application support, Linux, Java, RDBMS, Cloud platform
Bengaluru, Karnataka, India · On-site
Are you ready to make a significant impact in the world of trading services? At JPMorganChase, we offer an exciting opportunity for career growth and development as a Trading Services Manager. Join us to leverage your sk…
Skills: Trading services, Order execution, Trade settlement, Automation technologies, Data analysis
Bengaluru, Karnataka, India · On-site
You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorganChase within…
Skills: Java, Software Engineering, System Design, Application Development, Agile Methodologies
Mumbai, Maharashtra, India · On-site
We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our…
Skills: Fund Servicing, OTC Derivatives, Trade Reconciliation, Valuation Methodologies, Cash Reconciliation
Bengaluru, Karnataka, India · On-site
Join a team where your expertise in cybersecurity architecture shapes the future of secure technology solutions. Grow your career by collaborating with top engineering, product, and business professionals. As a Lead Cybe…
Skills: Cybersecurity Architecture, Secure Design, Threat Modeling, DevSecOps, Cloud Security
South Kingstown, Rhode Island, United States · On-site
$22/hr–$27/hr
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Customer service, Cash handling, Relationship building, Financial technology, Communication
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The role involves ensuring the operational stability and performance of production application flows through proactive monitoring and incident resolution. You will also manage the onboarding of new businesses and engage with stakeholders to maintain seamless business operations.
Candidates must have at least 3 years of experience in IT service maintenance and troubleshooting within large-scale environments. An undergraduate degree in a numerate subject and proficiency in scripting, databases, and cloud platforms are required.
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities:
Delivers end-to-end application and infrastructure services, supporting day-to-day maintenance of critical systems to ensure seamless business operations, sustained operational stability, resilience, and high availability.
Demonstrates a production-support-first approach by independently handling and resolving day-to-day issues impacting the application stack, while leveraging development expertise to drive long-term solutions.
Proactively monitors production environments for anomalies using standard observability toolsets and real-time dashboards, continuously enhancing them to provide visibility into system operability, performance metrics, and timely issue remediation.
Identifies, escalates, and communicates issues in a timely manner while providing well-defined solutions to business and technology stakeholders.
Analyzes complex situations and emerging trends to anticipate, prevent, and resolve incidents, driving effective problem and change management across full-stack technology systems, applications, and infrastructure.
Oversees the trading application stack and critical batch processing workflows to maintain operational integrity and performance standards.
Engages regularly with business client services, infrastructure teams, and key stakeholders to ensure alignment and continuity of supported applications.
Manages the seamless onboarding of new businesses, clients, and applications into the team's portfolio, ensuring smooth integration and transition.
Provides support during weekday and weekend shifts on a rotational basis to ensure round-the-clock operational coverage.
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Undergraduate degree in a numerate subject (e.g. mathematics, engineering, computing science)
Experience with Control M and Autosys Scheduler
Experience developing and supporting applications built on Python, Java, or .NET framework
Experience with relational databases and ability to write complex SQL queries
Experience working with UNIX/Linux platforms - Red Hat Enterprise Linux (RHEL) and AWS platform
Proficiency with incident and problem management best practices including resource coordination, stakeholder communication, root cause analysis, and incident post mortems
Preferred qualifications, capabilities, and skills
Working knowledge of public cloud
Demonstrated knowledge of Networking/Infrastructure
Experience with KDB or other non-SQL databases
Experience supporting public/private cloud-based, Java or trading applications a plus
AWS certifications preferred (Cloud Practitioner)
Working knowledge of Grafana, Splunk, is a plus; Working knowledge in automation scripting is preferred.
Working knowledge of Investment Banking
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offices: 270 Park Avenue, New York, NY 10017-2014, US · 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA · 2200 Ross Ave, Dallas, TX 75201, US · Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN · 370 S Cleveland Ave, Westerville, OH 43081, US
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offices: 270 Park Avenue, New York, NY 10017-2014, US · 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA · 2200 Ross Ave, Dallas, TX 75201, US · Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN · 370 S Cleveland Ave, Westerville, OH 43081, US
