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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The role involves providing expert technical guidance and product recommendations to customers to drive sales growth in Tanzania and Rwanda. Key duties include managing customer relationships, identifying new business opportunities, and monitoring market trends.
Requirements
Candidates should have proven experience in technical sales or advisory roles with strong communication and analytical skills. A degree in Animal Nutrition, Veterinary Science, or Sales & Marketing is preferred.
Full job description
Technical Sales Advisor | Tanzania & Rwanda
Join IQVIA's Client Company
IQVIA's client company is seeking a dynamic, technically skilled, and customer-focused Technical Sales Advisor to support business growth across Tanzania and Rwanda. This is an exciting opportunity for a results-driven professional who enjoys combining technical expertise with customer engagement and business development.
As a trusted advisor, you will work closely with customers to understand their needs, recommend suitable solutions, and deliver exceptional service while driving sales performance and long-term customer relationships.
Key Responsibilities
Technical Expertise & Product Support
Develop and maintain in-depth knowledge of the company's products, solutions, and applications.
Provide expert technical guidance and recommendations to customers.
Clearly communicate product features, functionality, and benefits to both technical and non-technical audiences.
Support customers with technical queries and solution recommendations.
Customer Relationship Management
Build and maintain strong relationships with existing and prospective customers.
Understand customer requirements and identify appropriate technical solutions.
Deliver outstanding customer service and ensure a positive customer experience.
Respond promptly and professionally to customer enquiries and concerns.
Sales & Business Development
Identify and pursue new business opportunities within the territory.
Promote and sell the company's products and services to achieve sales objectives.
Conduct customer visits, product demonstrations, and presentations.
Prepare quotations, proposals, and solution recommendations.
Reporting & Administration
Maintain accurate customer records and sales activities within the CRM system.
Prepare monthly sales and activity reports.
Ensure sales documentation and customer information are updated and compliant with company procedures.
Market Intelligence
Monitor market trends, competitor activities, and industry developments.
Provide customer feedback and market insights to management.
Identify opportunities for product improvements and business growth.
Requirements
Essential
Proven experience in technical sales, customer service, or a related technical advisory role.
Strong understanding of technical products and the ability to explain technical concepts effectively.
Excellent communication, interpersonal, and presentation skills.
Strong analytical and problem-solving abilities.
Experience building and maintaining professional customer relationships.
Proficiency in CRM systems and Microsoft Office applications.
Self-motivated with excellent organisational and time-management skills.
Ability to work independently and collaboratively within a team environment.
Preferred Qualifications
Degree in Animal Nutrition, Sales & Marketing, Veterinary Science, or a related field.
Previous experience within a technical, agricultural, animal health, or industrial sales environment would be advantageous.
Key Competencies
Technical aptitude
Sales and negotiation skills
Customer focus
Relationship management
Attention to detail
Reporting and administration
Market awareness
Communication and presentation skills
Success Measures
Achievement of sales targets
Customer satisfaction and retention
Growth of the customer base
Accuracy and quality of CRM data
Timely and effective reporting
Strong technical support and product expertise
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US