London, England, United Kingdom · On-site
Overview: IQVIA has prioritized the generation and delivery of high-quality Patient Experience Data (PED) by building a suite of Clinical Outcome Assessment (COA) service offerings that provide an end-to-end patient expe…
Skills: Clinical Outcome Assessment, Project Management, Linguistic Validation, eCOA Implementation, Strategic Planning
Bloemfontein, Free State, South Africa · Remote Solely
Location: Homebased in South Africa, no travel / fully remote Business Unit: Clinical FSP, sponsor-dedicated The Principal Statistical Programmer will be responsible for the review of datasets in submission ready standar…
Skills: SAS Programming, R Programming, CDISC Standards, ADaM, SDTM
São Paulo, São Paulo, Brazil · Hybrid
Internal Job Description Visão de Cargo: Responsável por coletar, analisar e interpretar grandes volumes de dados para apoiar a tomada de decisão estratégica da organização. Entre suas principais atividades estão o desen…
Skills: Business Intelligence, Data Analysis, Tableau, Power BI, Qlik
Madrid, Community of Madrid, Spain · On-site
Under close guidance or supervision, recruits pharmacies and physicians, administers data collection and compensation programs. Essential Functions • Initiates calls to pharmacies using a prepared selling strategy and de…
Skills: Medical Market Research, B2B Recruiting, Data Collection, Persuasive Communication, Analytical Skills
Bengaluru, Karnataka, India · On-site
Job Overview Provide comprehensive Medical Review expertise to provide efficient, quality data management products that meet customer needs. Provide project management support in the areas of structured patient data revi…
Skills: Medical Data Review, Project Management, Clinical Data Sciences, Medical Terminology, Pharmacology
Zaventem, Flanders, Belgium · On-site
Combineer je medische kennis en communicatieve skills als junior medisch afgevaardigde en bouw sterke vertrouwensrelaties op met artsen in regio Dendermonde, Aalst, Geraardsbergen, Ninove, Berlare, St Niklaas, Beveren, L…
Skills: Medical Sales, Customer Relationship Management, Scientific Communication, Strategic Planning, Sales Driven
Shanghai, Shanghai, China · On-site
岗位职责： 1. 进行二手数据的搜集、分析和整理，尤其是相关文献、行业信息及资讯的搜索、阅读、分析和归纳 2. 整理一手数据，包括行业代表人物访谈纪要等，挖掘有价值的信息 3. 协助项目组同事进行定量数据的分析，发现数字背后的规律 4. 协助项目组同事完成最终报告的撰写，包括PPT的内容调整，版式的设计和修订，翻译等 5. 协助完成团队交办的其他相关工作 任职要求： 1. 全日制本科学历及以上的在校生，医学、药学、生物等相关专业优先，有…
Skills: Secondary Data Collection, Data Analysis, Literature Review, Interview Summarization, Quantitative Analysis
Kathmandu Metropolitan City, Bagamati Province, Nepal · On-site
Job Overview We are seeking a driven and detail-oriented Associate Project Manager to support and manage client-facing software development projects from initiation through delivery. In this role, you will help ensure ti…
Skills: Agile, Scrum, Project Management, Jira, Confluence
Seoul, South Korea · On-site
Job Overview This role is an individual contributor assigned to designated Delivery Unit(s), sponsor(s), business line(s), and/or specific tasks as defined by the line manager (LM). The purpose of this role is to work to…
Skills: Quality Management, Risk Management, GCP Compliance, ICH Guidelines, Clinical Research
Kathmandu Metropolitan City, Bagamati Province, Nepal · On-site
Job Overview We are seeking a motivated AI Engineer to join our Analytics Research team. In this role, you will work with complex healthcare datasets to develop machine learning models and Generative AI solutions that dr…
Skills: Python, Machine Learning, Deep Learning, Generative AI, Large Language Models
Osaka, Japan · Hybrid
【IQVIAについて】 「IQVIA」は世界100か国に事業を展開するCRO業界のリーディングカンパニーです。 IQVIAは、2025年版「フォーチュン」誌による「世界で最も賞賛される企業」に選出されると共に、ヘルスケア部門（ファーマシー・その他サービス）では、4年目となる総合1位に輝きました。 （※フォーチュン誌の「世界で最も賞賛される企業」は、企業の世評に関して最も信頼されている評価レポートです。） なかでもIQVIAサービシーズジ…
Skills: Pharmacovigilance, Case Processing, Triage, PMDA Reporting, Quality Control
Seoul, South Korea · On-site
Deliverables: Provide local management of a clinical trial (or Medical Affairs data generation activity) in a country or countries.Operational oversight of assigned projects at the country level for end-to-end project ma…
Skills: Clinical Project Management, Real World Evidence, ICH-GCP, Phase IV Studies, Observational Studies
Dublin, Leinster, Ireland · Hybrid
Grocery National Account Manager Hybrid working | Full time | Fixed Term 12 Months | Dublin Are you motivated by building strong partnerships, shaping commercial plans and driving growth across leading grocery and health…
Skills: National Account Management, Joint Business Planning, Negotiation, Category Management, Financial Analysis
New Providence, New Jersey, United States · On-site
$54k–$135k/yr
Job Overview The Vendor Compliance Lead for Patient Support Services (PASS) is responsible for ensuring all vendors supporting the commercial Patient Access & Support Services business operate in full compliance with IQV…
Skills: Vendor Management, Risk Management, Procurement Workflows, Quality Assurance Auditing, Compliance Frameworks
Buenos Aires, Argentina · Remote Solely
Job Overview As a Regulatory Reporting Specialist, you will be involved in submitting safety reports to regulatory authorities. Review, assess, and process safety data and information received from various sources. Distr…
Skills: Pharmacovigilance, Regulatory Reporting, Argus, Safety Data Processing, Medical Terminology
Athens, Attica, Greece · On-site
Location: EMEA (Madrid, Barcelona, Lisbon, Greece) Position Overview The Change Management and Analytics Lead will join the Enterprise Pricing program within Corporate Finance. The scope of this program is to provide pri…
Skills: Change Management, Business Analytics, Stakeholder Management, CPQ Systems, Data Management
Sofia, Sofia-City, Bulgaria · Hybrid
Join us in our exciting journey! We currently require a motivated, passionate and enthusiastic clinical trials professional to join our team in Sofia, Bulgaria! Job Overview Perform daily administrative activities to ens…
Skills: Trial Master File (TMF), Clinical Documentation, Microsoft Excel, Data Processing, Database Management
Warsaw, Masovian Voivodeship, Poland · On-site
$151k–$281k/yr
Join IQVIA and work at the intersection of clinical strategy, data insights and client engagement. This role sits within our planning and strategic services team and focuses on turning data into clear, compelling recomme…
Skills: Clinical Research, Strategic Planning, Data Analysis, Client Engagement, Bid Defense
Brussels, Brussels-Capital, Belgium · On-site
Job Overview Perform daily administrative activities, in conjunction with the Clinical Research Associates and Regulatory and Start-Up teams, to ensure a complete and accurate Trial Master File delivery. Essential Functi…
Skills: Trial Master File (TMF) Management, Clinical Documentation, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Frankfurt, Hesse, Germany · On-site
Senior Consultant and Statistician, Patient-Centered Research Overview At IQVIA, the Patient Centered Solutions team helps clients generate robust evidence on the patient experience across clinical development, regulator…
Skills: Statistical Analysis, COA/PRO Data Analysis, SAS, R, Multivariate Analysis
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The Manager of Patient Experience Data provides operational oversight for the delivery of patient experience data and Clinical Outcome Assessments across assigned studies. This role coordinates with internal stakeholders and external vendors to ensure consistency, quality, and compliance throughout the end-to-end study delivery process.
Candidates must have demonstrated knowledge in areas such as COA licensing, linguistic validation, eCOA lifecycles, and regulatory requirements. Strong skills in project management, influencing, and organization are required, with a preference for experience using workflow tools like Smartsheet.
IQVIA has prioritized the generation and delivery of high-quality Patient Experience Data (PED) by building a suite of Clinical Outcome Assessment (COA) service offerings that provide an end-to-end patient experience. These service offerings include strategic and scientific advising, COA development, COA licensing, translation, and linguistic validation, and eCOA implementation, among others. As we connect and integrate these service offerings, we are seeking the best, brightest, and most analytically motivated individuals to join our team.
The Role of the Manager – Patient Experience Data:
IQVIA is currently consolidating the orchestration of end-to-end patient experience and data oversight. This orchestration spans multiple lines of business within the COA Service Suite. The Manager – Patient Experience Data will support and execute the coordination and delivery ofpatient experience data on assigned studies and provide consistency throughout the end-to-end process of study delivery. This role will work closely with Associate Directors of PED and interact with a wide variety of internal stakeholders and COA service offerings and will be a key POC for IQVIA delivery teams, external vendors & customers.
· Provide operational oversightfor patient experience data delivery activities on assigned studies, including but not limited to clinical outcome assessment (COA) strategy, licensing, linguistic validation, translations, eCOA and connected devices. Support and maintain relationships with key internal & external customers.
· Collaborate with other functional groups within the company to support milestone achievement and assist in managing study issues and obstacles.
· Monitor study progress against milestones and prepare/present project information proactively to all stakeholders internally and externally.
· Support the execution and delivery of patient engagement solutions and services in line with agreed upon contracts while optimizing speed, quality, and cost of delivery, ensuring compliance with system updates, standard processes, policies, and procedures.
· Participate in pre-sale and bid defense preparations. Understand project strategy, technology considerations and operationalize the agreed upon approach. Collaborate with BD as needed throughout project lifecycle.
· Support the preparation of integrated approaches in collaboration with the core project team.
· Participate in problem solving and resolution efforts to include management of risk, contingencies, and issues. Take accountability for proactive contingency plans to mitigate risks.
· Achieve project quality by identifying and proactively managing quality risks and issues, responding to issues raised by project team members and supporting appropriate corrective and preventative action plans.
· Track customer preference and insights to ensure consistency through end-to-end project delivery.
· Identify changes in scope and manage change control processes, including securing customer agreement to financial and milestone updates as necessary.
· Identify and communicate lessons learned and best practices to promote continuous improvement.
· Adopt corporate initiatives and changes and serve as a change advocate within the PED team when necessary.
· Provide input to line managers on their project team members’ performance relative to project tasks.
· Demonstrated knowledge of one or more areas related to patient experience data including clinical outcome assessment licensing, linguistic validation, translations, eCOA lifecycle (pre-award to close-out), regulatory requirements, connected devices and strategy.
· Influencing: Ability to achieve results through communication, facilitation, presentation & negotiation in a matrix service delivery environment with shared responsibilities.
· Project Management: Strong project management, strategic planning, delegation, and project risk management skills
· Research and Regulatory: Ability to work through others to deliver results to the appropriate quality and timeline metrics. Ability to inform and support decisions, bringing clarity to disparate information to inform actions and drive results.
· Organization: Planning, time-management, and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives, and provide clear direction to others taking account of possible changing circumstances.
· Quality: Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.
· IT: Experience with a Workflow management tracking tool (example, Smartsheet) is preferable.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
