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Full-time
bachelor degree
Posted 9d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The role involves managing learner assignments and training content on the LMS platform while ensuring compliance and regulatory reporting. Additionally, the manager will troubleshoot system issues and provide project-level dashboards for internal and external stakeholders.
Requirements
Candidates must possess a bachelor's degree and at least 4 years of experience in training or operations. Proficiency in LMS management, MS Office, and virtual training delivery is highly preferred.
Full job description
Responsibilities
Manage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions):
Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintained
Ensure employee training compliance through monitoring, reporting and communication of LMS results
Maintain and audit training resources within the LMS for updating and expiration
Provide compliance and regulatory reports on training to external customers and internal stakeholders
Triage and troubleshoot system and user issues associated with talent onboarding and training
Manage Field Manager and Project Level Dashboards and associated reporting for projects
Support training programs using eLearning creation tools as needed
Qualifications:
Bachelor’s degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experience
Experience with systems training and/or LMS management preferred
Experience operating with customer and/or internal cross-functional teams preferred
Strong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferred
Experience in delivery of eLearning and virtual training programs preferred
Required knowledge, skills, and abilities:
Excellent interpersonal, project management, organizational and leadership skills
Strong foundation in virtual engagement platforms (e.g. MS Teams & Zoom)
Excellent verbal and written communication skills
Excellent presentation/facilitation skills (virtual and live)
Excellent problem solving and critical thinking skills
Proactive and positive approach to providing solutions
Ability to operate independently and to make informed decisions
Follow direction and demonstrate a strong attention to detail
High degree of discretion and confidentiality
Ability to work within a matrix team environment
Ability to establish and maintain effective working relationships with coworkers, managers, and clients
Willing to work in a night shift
Amenable to work in Mckinley, Taguig
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US
IQVIA (NYSE:IQV) is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. IQVIA’s portfolio of solutions are powered by IQVIA Connected Intelligence™ to deliver actionable insights and services built on high-quality health data, Healthcare-grade AI™, advanced analytics, the latest technologies and extensive domain expertise. With approximately 88,000 employees in over 100 countries, including experts in healthcare, life sciences, data science, technology and operational excellence, IQVIA is dedicated to accelerating the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific progress, in an effort to advance healthcare. To learn more, visit www.iqvia.com.
Offices: 2400 Ellis Rd, Durham, North Carolina 27703, US