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This role's primary internal posting was on 27/05/2026 Who are we? At ING, our ambition is to become Europe’s leading mobile bank. Within the Tribe Growth, we use data and customer insights to continuously improve our se…
Skills: SQL, Python, SAS, Power BI, Cognos
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Analyze customer behavior to translate data into actionable insights, improvement proposals, and targeted campaign selections. Develop reports and dashboards to track key KPIs and support data-driven decision-making for stakeholders.
Requires a Master's degree in analytics, mathematics, or econometrics with 2-5 years of experience in analytics. Proficiency in SQL is required, with experience in visualization tools and a customer-oriented mindset.
This role's primary internal posting was on 27/05/2026
Who are we?
At ING, our ambition is to become Europe’s leading mobile bank. Within the Tribe Growth, we use data and customer insights to continuously improve our services and align them with what customers truly need. We make ING increasingly customer-centric and ensure that data plays a central role in our decisions and strategies.
With a team of over 70 data analysts and data scientists, we work on smart solutions that directly contribute to customer value. This includes analyzing customer behavior, improving our digital channels, and developing new data-driven products.
We work in multidisciplinary teams, both within our own tribe and across other tribes within ING Netherlands. Each year, we determine together where your talents can best be applied. You may work on the same topic or product group for several years, but you’ll also have the opportunity to accelerate your growth by taking on new challenges.
Who are we looking for?
We’re looking for a passionate data analyst to strengthen our team. You’ll analyze customer behavior and translate it into actionable insights, improvement proposals, and campaign selections.
As a Data Analyst:
You are driven by data and believe in making decisions based on facts and insights.
You create impactful customer interactions by designing targeted campaign selections that match customer needs.
You have a broad interest in data—from collecting and analyzing to experimenting and visualizing.
You develop reports that provide insights into your team’s key KPIs and support data-driven decision-making.
You proactively support stakeholders by identifying opportunities and proposing improvements based on data.
You translate complex business questions into clear analyses and actionable insights.
You have experience with data analysis in a large organization, preferably in the financial sector.
You actively contribute to strengthening ING’s fact-based culture by sharing knowledge and continuously improving.
You must be located and registered in the Netherlands at the moment of applying.
Do you have a passion for data and want to make an impact?
Do you enjoy solving problems and want to develop yourself further? Then we’re looking for you!
Your skills and experience:
A Master’s degree in analytics, mathematics, or econometrics.
2 - 5 years of experience in analytics.
Proven experience with SQL (SAS and/or Python are a plus)
Experience with visualization and dashboarding tools (e.g., Cognos, Power BI).
Strong analytical skills and experience in conducting complex analyses.
Ability to transform data into insights and present them in a clear and understandable way.
A hands-on mentality; you learn quickly and apply new techniques with ease.
Customer-oriented mindset.
Strong stakeholder management skills, working effectively with data specialists, marketers, or risk colleagues.
You actively seek feedback and are comfortable giving it.
Experience with agile ways of working is a plus.
What do we offer?
We offer a full-time (36-hour) position in a dynamic environment. You’ll have the opportunity to work in a modern agile organization with smart and friendly colleagues, and many opportunities to develop both your technical and personal skills.
Every three weeks, our team of 70 data analysts comes together to learn from and with each other. Here you can read more about working at ING: Working at ING
Benefits of working at ING include:
A competitive salary aligned with your skills and experience.
A 36-hour (or 40-hour) work week.
24–27 vacation days depending on your contract.
A 13th-month salary and 8% holiday allowance.
Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
Flexible working hours and hybrid working options.
A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends.
A pension plan.
Personal growth opportunities and challenging work with endless possibilities.
An informal working environment with a diverse group of innovative colleagues.
Interested?
Click the Apply button and let us know why you’re the one we’re looking for. Tell us how you’ll use your experience to make ING even better. We look forward to receiving your CV and motivation letter. Read more about the ING Benefits here: Benefits in the Netherlands
More information?
Contact Jeroen Maassen van den Brink at [email protected] for any questions.
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit.
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬. We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚. 𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
Offices: Calea Victoriei 174-176, Bucharest, 010097, RO
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit.
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of 𝐨𝐯𝐞𝐫 𝟐𝟎𝟎𝟎 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬, 𝐫𝐢𝐬𝐤, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬. We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐟𝐫𝐨𝐦 𝐭𝐰𝐨 𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 𝐁𝐮𝐜𝐡𝐚𝐫𝐞𝐬𝐭 𝐚𝐧𝐝 𝐂𝐥𝐮𝐣-𝐍𝐚𝐩𝐨𝐜𝐚. 𝐎𝐮𝐫 𝐭𝐞𝐜𝐡 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐫𝐞𝐦𝐚𝐢𝐧 𝐭𝐡𝐞 𝐜𝐨𝐫𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with more than 1800 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?
Offices: Calea Victoriei 174-176, Bucharest, 010097, RO
